Create and maintain API documentation, product manuals, technical specifications, tutorials, Postman collections, and Swagger/OpenAPI specifications for payment SaaS products. Lead AI-enabled knowledge management initiatives, maintain centralized documentation repositories, gather user feedback, and collaborate with Product, Engineering, and Customer Success teams. The role requires strong technical writing, coding and API knowledge, stakeholder management, and excellent written English.

Create and maintain user-oriented technical documentation for PostgreSQL products, including installation, configuration, troubleshooting, user guides, manuals, man pages, help prompts, and release notes. Collaborate with engineering, product, development, QA, and documentation teams in a distributed docs-as-code environment. Use Markdown, version control, diagrams, AI tools, and documentation testing practices while contributing to documentation strategy and potentially open-source projects.

Produce reproducible technical benchmarks and long-form content by coding tests, running and tracking measurements over time, testing no-code/agent tools, improving docs, and publishing data-backed comparisons that rank and convert. Use AI to accelerate work but verify every claim and provide code and datasets for reproducibility.