Top Technical Writer Jobs in Glasgow

Create and maintain technical documentation and learning content for Grafana observability products. Responsibilities include researching and explaining complex software, testing documented procedures, using AI-assisted writing workflows, collaborating with engineers and product managers, analyzing content data, improving information architecture, managing multiple projects, and mentoring teammates. The role requires technical writing experience, docs-as-code skills, software troubleshooting ability, and familiarity with AI tools, cloud-native technologies, or observability.

Creates and maintains customer-facing product documentation, user guides, configuration materials, training content, release notes, and knowledge-base resources. Translates complex technical concepts into clear guidance by collaborating with Product Management, Engineering, Services, Commercial teams, customers, and subject matter experts. Maintains documentation quality, governance, version control, information architecture, and content consistency. Uses AI-assisted tools to improve creation, review, discoverability, and knowledge management while validating content accuracy.

Create and maintain user-oriented technical documentation for PostgreSQL products, including installation, configuration, troubleshooting, user guides, manuals, man pages, help prompts, and release notes. Collaborate with engineering, product, development, QA, and documentation teams in a distributed docs-as-code environment. Use Markdown, version control, diagrams, AI tools, and documentation testing practices while contributing to documentation strategy and potentially open-source projects.

Produce reproducible technical benchmarks and long-form content by coding tests, running and tracking measurements over time, testing no-code/agent tools, improving docs, and publishing data-backed comparisons that rank and convert. Use AI to accelerate work but verify every claim and provide code and datasets for reproducibility.