Top Customer Service Jobs in Glasgow

17 Hours AgoSaved
Remote
United Kingdom
Mid level
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In this role, the CSM partners with Enterprise customers for successful implementation and usage of the DX platform, ensuring product utilization and high renewal rates.
Top Skills: SaaS
17 Hours AgoSaved
Remote
United Kingdom
92K-143K Annually
Mid level
92K-143K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.
Top Skills: SaaS
Reposted YesterdaySaved
Remote
United Kingdom
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.
Top Skills: ExcelOpenairSalesforceWord
Reposted YesterdaySaved
Remote
UK
Senior level
Senior level
Cloud • Software
The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.
Top Skills: DockerGitGitlabJSONLinuxNetboxPostgresPythonRest ApisSQLSsh
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
UK
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.
Top Skills: Gainsight
5 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.
Top Skills: Agile PlanningCdCiDevsecopsGitlab
Reposted 6 Days AgoSaved
Remote or Hybrid
United Kingdom
Senior level
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.
Top Skills: SaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.
Top Skills: Rest ApisSQLWebhooks
4 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in Operations, you will handle stock, deliveries, and support store operations, ensuring a fast and efficient retail experience.
Top Skills: Digital Tools
Reposted 24 Days AgoSaved
Easy Apply
Remote
UK
Easy Apply
98K-138K Annually
Expert/Leader
98K-138K Annually
Expert/Leader
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.
Top Skills: Bi ToolsSalesforce
Reposted 6 Days AgoSaved
In-Office
Stirling, Stirling and Falkirk, Scotland, GBR
24K-24K Annually
Internship
24K-24K Annually
Internship
Fintech • Financial Services
As a Customer Operations Insight Apprentice, you will analyze customer complaints, identify trends, support operational improvements, and collaborate with teams to enhance customer experience.
Top Skills: MS Office
Reposted 25 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Software
The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.
Top Skills: AINext.JsReactV0VercelWeb Technologies
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7 Days AgoSaved
Hybrid
Glasgow, City of Glasgow, Scotland, GBR
Entry level
Entry level
Financial Services
The Customer Support Executive manages customer finance deals, resolves queries, maintains compliance, and drives process improvements for enhanced customer journeys.
Top Skills: ExcelMS OfficeWord
3 Hours AgoSaved
Remote
United Kingdom
Mid level
Mid level
Healthtech • Biotech • Pharmaceutical
As a Customer Account Manager at Roche, you will build partnerships, drive strategic value, lead service delivery, and manage customer experiences for healthcare partners.
Top Skills: Advanced Excel
Reposted 19 Hours AgoSaved
Remote
2 Locations
Mid level
Mid level
Legal Tech • Software
The Scale Customer Success Manager at LawVu focuses on ensuring client adoption and success, managing customer accounts, and driving growth and retention through strategic onboarding, coaching, and continuous improvement initiatives.
Top Skills: CRMCustomer Success PlatformVitally
Reposted YesterdaySaved
In-Office or Remote
2 Locations
14-14 Hourly
Entry level
14-14 Hourly
Entry level
Retail • Software
As a Customer Assistant in Operations, you will manage stock and deliveries, ensuring the store is clean and ready for customers. Flexibility and team collaboration are essential, along with digital tool proficiency for tracking and stock management.
Top Skills: Digital Tools
Reposted YesterdaySaved
In-Office or Remote
2 Locations
3-3 Hourly
Entry level
3-3 Hourly
Entry level
Retail • Software
As a Customer Assistant in Operations at M&S, you'll manage stock, deliveries, and ensure a clean shop floor, adapting to retail demands while using digital tools effectively.
Top Skills: Digital Tools
Reposted YesterdaySaved
Remote
United Kingdom
6-6 Annually
Senior level
6-6 Annually
Senior level
Software
The Manager, Customer Architect leads a team to enhance customer experience, focusing on technical alignment and operational excellence for data management solutions.
Top Skills: AWSAzureCloudwatchGCPLogdnaMdm SolutionsReltioRest Apis
Reposted YesterdaySaved
In-Office or Remote
2 Locations
371K-500K Annually
Senior level
371K-500K Annually
Senior level
Software
Manage enterprise customer relationships, drive procurement success, advise on product adoption, and enhance customer satisfaction through collaboration and problem-solving.
Top Skills: B2B SaasClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow
Reposted 2 Days AgoSaved
Remote or Hybrid
UK
Senior level
Senior level
Artificial Intelligence • Big Data • Fintech • Security • Software
The Customer Success Manager supports and grows enterprise customers at Jumio, advocating for their needs, ensuring solution adoption, and identifying expansion opportunities while minimizing churn. Responsibilities include understanding customer needs, collaborating with internal teams, conducting reviews, and providing technical expertise.
Top Skills: ConfluenceJIRAPostmanSalesforce
Reposted 2 Days AgoSaved
Remote
UK
Junior
Junior
Edtech • Software
The Customer Account Specialist manages customer accounts, supports renewals and upsells, and fosters strong relationships to drive expansion and value.
Top Skills: Crm SystemsSalesforce
Reposted 3 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in Operations, you'll ensure stock availability and store cleanliness, assist customers efficiently, and adapt to the fast-paced retail environment.
Top Skills: Digital Tools
Reposted 13 Days AgoSaved
In-Office
Stirling, Stirling and Falkirk, Scotland, GBR
Mid level
Mid level
Fintech • Financial Services
The role focuses on resolving customer complaints, ensuring fair outcomes, and analyzing issues to improve customer journeys within the financial services sector.
3 Days AgoSaved
Remote
4 Locations
Mid level
Mid level
Beauty • Healthtech • Software
The Customer Success Specialist onboards clinics, provides ongoing technical support, manages projects, and enhances customer experience through resources and training.
Top Skills: Crm SystemsDigital Workflow ToolsEmr SystemsSupport Ticketing Systems
Reposted 3 Days AgoSaved
Remote
2 Locations
Mid level
Mid level
Digital Media • Software • Business Intelligence • Consulting
As a Customer Success Specialist at Azeus Convene, you'll manage customer relationships, drive engagement, analyze usage data, and promote retention and upselling through strategic engagement.
Top Skills: CRMHubspot
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