Top Customer Service Jobs in Glasgow

YesterdaySaved
Remote
United Kingdom
Expert/Leader
Expert/Leader
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Customer Operations Director manages global customer support operations, enhancing satisfaction and operational efficiency while leading teams and ensuring service delivery across multiple regions.
Top Skills: Customer Relationship Management Systems (Crms)
Reposted 2 Days AgoSaved
Easy Apply
Remote
UK
Easy Apply
98K-138K Annually
Expert/Leader
98K-138K Annually
Expert/Leader
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.
Top Skills: Bi ToolsSalesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Software
The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.
Top Skills: AINext.JsReactV0VercelWeb Technologies
4 Days AgoSaved
Remote
United Kingdom
92K-143K Annually
Mid level
92K-143K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.
Top Skills: SaaS
Reposted 5 Days AgoSaved
Remote
United Kingdom
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.
Top Skills: ExcelOpenairSalesforceWord
Reposted 5 Days AgoSaved
Remote
UK
Senior level
Senior level
Cloud • Software
The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.
Top Skills: DockerGitGitlabJSONLinuxNetboxPostgresPythonRest ApisSQLSsh
Reposted 6 Days AgoSaved
Easy Apply
Remote or Hybrid
UK
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.
Top Skills: Gainsight
9 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.
Top Skills: Agile PlanningCdCiDevsecopsGitlab
Reposted 10 Days AgoSaved
Remote or Hybrid
United Kingdom
Senior level
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.
Top Skills: SaaS
Reposted 14 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.
Top Skills: Rest ApisSQLWebhooks
YesterdaySaved
In-Office
2 Locations
Entry level
Entry level
Fintech • Software • Financial Services
The Customer Consultant role involves welcoming customers, assisting with digital banking services, resolving queries, and proposing tailored banking solutions based on customer needs.
8 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in Operations, you will handle stock, deliveries, and support store operations, ensuring a fast and efficient retail experience.
Top Skills: Digital Tools
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Reposted 14 Hours AgoSaved
Remote
United Kingdom
Mid level
Mid level
Events • Analytics • Consulting
The Customer Success Manager will enhance client relationships, drive engagement, ensure satisfaction and retention, and align strategies with client executives at Forrester.
Top Skills: Crm SoftwareProject Management Systems
Reposted YesterdaySaved
Remote
United Kingdom
Junior
Junior
Healthtech
As a Customer Support Specialist, you will support clinicians via live chat, phone, and online, ensuring empathetic and accurate interactions. Responsibilities include problem-solving, escalation, sharing best practices, and collaborating across departments to enhance clinician experiences and support outcomes.
Top Skills: IntercomZendesk
Reposted YesterdaySaved
Remote
UK
Senior level
Senior level
Software
The role focuses on maximizing revenue through strategic account growth, managing customer relationships, ensuring successful software adoption, and facilitating change management within client organizations.
Top Skills: ExcelMicrosoft PowerpointSalesforce
Reposted YesterdaySaved
28 Locations
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager enhances customer experience by onboarding clients, managing relationships, and identifying growth opportunities, especially in IT solutions and cloud technology.
Top Skills: Cloud ComputingData ApplicationsIotJIRALinux OsMigrationNetworkingSalesforceSecurityStorage
11 Days AgoSaved
Hybrid
Glasgow, City of Glasgow, Scotland, GBR
Entry level
Entry level
Financial Services
The Customer Support Executive manages customer finance deals, resolves queries, maintains compliance, and drives process improvements for enhanced customer journeys.
Top Skills: ExcelMS OfficeWord
2 Days AgoSaved
Remote
United Kingdom
Mid level
Mid level
Healthtech • Software
The Customer Success Manager at Cority drives customer satisfaction by managing relationships, ensuring platform adoption, and identifying expansion opportunities.
Top Skills: AICustomer Relationship Management SoftwareData AnalyticsEhs+ Platform
2 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Foods Customer Assistant, you will provide exceptional service in the food section, managing customer needs, stocking products, and using digital tools to enhance shopping experiences while adapting to a fast-paced retail environment.
2 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
Cloud • eCommerce • Information Technology • Payments • Software
Manage a portfolio of global customers, analyzing adoption, facilitating communication, resolving technical issues, and driving customer success and retention through collaboration and data-driven insights.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSalesforce
2 Days AgoSaved
Remote
United Kingdom
Mid level
Mid level
Financial Services
The Customer Support Manager oversees the collections team, managing arrears strategy and performance, ensuring compliance with regulatory standards, and enhancing customer relationships and service quality.
Top Skills: Customer Relationship Management (Crm)Data AnalysisFinancial Services
2 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in Operations at M&S, you will manage stock, deliveries, and ensure the store is ready for customers. Flexibility and digital proficiency are essential as you adapt to dynamic retail demands.
Top Skills: Digital Tools
2 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in Travel Money, you'll provide exceptional service, assist customers in transactions, and ensure compliance and best practices.
Top Skills: Digital Tools
2 Days AgoSaved
Remote
United Kingdom
26K-34K Annually
Entry level
26K-34K Annually
Entry level
Fintech • Payments • Financial Services
As a Customer Sales Advisor in Retentions, you'll help retain customers by understanding their needs, building rapport, and recommending suitable solutions. This role requires high-energy interactions and meeting FCA standards in a target-driven environment.
2 Days AgoSaved
Remote
United Kingdom
26K-26K Annually
Entry level
26K-26K Annually
Entry level
Fintech • Payments • Financial Services
As a Customer Sales Advisor, you will assist customers in registering warranties for their appliances, providing personalized sales support and enhancing customer experience through effective communication and understanding their needs.
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