Top Customer Service Jobs in Glasgow

Manage the customer lifecycle for UK Defence clients, ensuring successful onboarding, communication, strategy alignment, and identifying upsell opportunities while maintaining customer satisfaction.

As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.

The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.

The Senior Customer Success Manager will oversee customer onboarding and lifecycle, ensuring alignment with their strategic goals while enhancing their experience with our cybersecurity solutions.

The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.

The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.

The Customer Service Incident Coordinator manages and supports clients and victims of fraud or identity theft, providing telephone support and ensuring timely communication across various stakeholders. Responsibilities include analyzing incidents, preparing written proposals, conducting interviews, and maintaining case records with meticulous detail.

The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.

The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.

The role involves providing excellent customer service across multiple channels, handling transactions, and supporting product applications, while adapting to diverse customer needs and using digital tools.

As a Customer Assistant in Travel Money, you'll provide excellent customer service, assist with transactions, ensure compliance, and support your colleagues. Flexibility and digital proficiency are key to delivering a top-notch experience.

As a Customer Experience and Insight Manager, you will lead data-driven performance development, embedding customer experience strategies, and enhancing satisfaction and loyalty across SP Energy Networks.

The Senior Customer Onboarding Specialist at Cision will design and manage onboarding solutions for enterprise clients, ensuring successful adoption of the Brandwatch suite while mentoring junior team members and representing the company in client meetings.

As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.

As a Customer Success Manager, you'll advise global brands on leveraging AI solutions for social engagement, manage renewals and upsells, and optimize strategies to improve client retention and satisfaction.

Lead customer success initiatives for high-value enterprise accounts, focusing on strategic relationships, AI-driven insights, and business outcome realization.

Manage and grow the EMEA Customer Success team, driving retention and growth targets while establishing strong regional operations and culture. Collaborate across functions to represent EMEA customer needs and lead AI adoption in workflows.

The Senior Customer Onboarding Specialist at Cision will consult with enterprise clients, design tailored onboarding solutions, and ensure successful adoption of the Brandwatch suite while managing complex engagements and mentoring junior team members.

The role involves engaging with customers, addressing their inquiries, and contributing to the company's mission of enhancing customer relationships.

As a Customer Relations Executive at Hempel, you will engage with clients, support customer needs, and contribute to a diverse team aimed at making an impact.

The Customer Relations Executive will engage with customers, contribute ideas, and support organizational growth in the chemicals industry.

The Director of Customer Success Operations will oversee the remote Customer Success department, ensuring effective execution of onboarding, QA, SOP adherence, and team performance while enhancing communication and accountability.

The Regional Manager will lead a team of Customer Success Managers, focusing on customer satisfaction, retention, and expansion through proactive engagement and clear strategies aligning with company goals.

The Customer Success Manager at Mews will manage a portfolio of mid-market hotel groups, focusing on adoption, retention, and revenue growth, while collaborating with cross-functional teams and maintaining account health.

As a Senior Customer Success Manager, you will manage a Mid-Market portfolio, lead strategic account planning, drive customer retention, and mentor peers while ensuring high standards in customer engagement and outcomes.