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Top Customer Service Jobs in Glasgow
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In this role, the CSM partners with Enterprise customers for successful implementation and usage of the DX platform, ensuring product utilization and high renewal rates.
Top Skills:
SaaS
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.
Top Skills:
SaaS
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.
Top Skills:
ExcelOpenairSalesforceWord
Cloud • Software
The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.
Top Skills:
DockerGitGitlabJSONLinuxNetboxPostgresPythonRest ApisSQLSsh
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.
Top Skills:
Gainsight
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.
Top Skills:
Agile PlanningCdCiDevsecopsGitlab
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.
Top Skills:
SaaS
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.
Top Skills:
Rest ApisSQLWebhooks
Retail • Software
As a Customer Assistant in Operations, you will handle stock, deliveries, and support store operations, ensuring a fast and efficient retail experience.
Top Skills:
Digital Tools
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.
Top Skills:
Bi ToolsSalesforce
Fintech • Financial Services
As a Customer Operations Insight Apprentice, you will analyze customer complaints, identify trends, support operational improvements, and collaborate with teams to enhance customer experience.
Top Skills:
MS Office
Artificial Intelligence • Cloud • Software
The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.
Top Skills:
AINext.JsReactV0VercelWeb Technologies
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Financial Services
The Customer Support Executive manages customer finance deals, resolves queries, maintains compliance, and drives process improvements for enhanced customer journeys.
Top Skills:
ExcelMS OfficeWord
Healthtech • Biotech • Pharmaceutical
As a Customer Account Manager at Roche, you will build partnerships, drive strategic value, lead service delivery, and manage customer experiences for healthcare partners.
Top Skills:
Advanced Excel
Legal Tech • Software
The Scale Customer Success Manager at LawVu focuses on ensuring client adoption and success, managing customer accounts, and driving growth and retention through strategic onboarding, coaching, and continuous improvement initiatives.
Top Skills:
CRMCustomer Success PlatformVitally
Retail • Software
As a Customer Assistant in Operations, you will manage stock and deliveries, ensuring the store is clean and ready for customers. Flexibility and team collaboration are essential, along with digital tool proficiency for tracking and stock management.
Top Skills:
Digital Tools
Retail • Software
As a Customer Assistant in Operations at M&S, you'll manage stock, deliveries, and ensure a clean shop floor, adapting to retail demands while using digital tools effectively.
Top Skills:
Digital Tools
Software
The Manager, Customer Architect leads a team to enhance customer experience, focusing on technical alignment and operational excellence for data management solutions.
Top Skills:
AWSAzureCloudwatchGCPLogdnaMdm SolutionsReltioRest Apis
Software
Manage enterprise customer relationships, drive procurement success, advise on product adoption, and enhance customer satisfaction through collaboration and problem-solving.
Top Skills:
B2B SaasClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow
Artificial Intelligence • Big Data • Fintech • Security • Software
The Customer Success Manager supports and grows enterprise customers at Jumio, advocating for their needs, ensuring solution adoption, and identifying expansion opportunities while minimizing churn. Responsibilities include understanding customer needs, collaborating with internal teams, conducting reviews, and providing technical expertise.
Top Skills:
ConfluenceJIRAPostmanSalesforce
Edtech • Software
The Customer Account Specialist manages customer accounts, supports renewals and upsells, and fosters strong relationships to drive expansion and value.
Top Skills:
Crm SystemsSalesforce
Reposted 3 Days AgoSaved
Retail • Software
As a Customer Assistant in Operations, you'll ensure stock availability and store cleanliness, assist customers efficiently, and adapt to the fast-paced retail environment.
Top Skills:
Digital Tools
Fintech • Financial Services
The role focuses on resolving customer complaints, ensuring fair outcomes, and analyzing issues to improve customer journeys within the financial services sector.
Beauty • Healthtech • Software
The Customer Success Specialist onboards clinics, provides ongoing technical support, manages projects, and enhances customer experience through resources and training.
Top Skills:
Crm SystemsDigital Workflow ToolsEmr SystemsSupport Ticketing Systems
Digital Media • Software • Business Intelligence • Consulting
As a Customer Success Specialist at Azeus Convene, you'll manage customer relationships, drive engagement, analyze usage data, and promote retention and upselling through strategic engagement.
Top Skills:
CRMHubspot
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