Top Customer Service Jobs in Glasgow

As a Customer Success Manager, you will enhance customer relationships, ensure retention, drive upsell opportunities, and collaborate with teams to achieve client goals.

As an Enterprise Customer Success Manager, you will engage and retain large customers, driving value through data-driven insights and strategic partnerships. You'll manage relationships, lead business reviews, and ensure customer success throughout their lifecycle.

Manage a portfolio of enterprise accounts, deliver customer success strategies, lead customer engagements, and promote platform adoption for HiBob's HR solutions.

The Senior Customer Experience Specialist will support strategic customers, delivering tailored service, managing requests, and ensuring high satisfaction and retention with HiBob's platform.

Provide support for UK payroll inquiries, resolve complex issues, guide customers through payroll processes, and ensure compliance with legislation.

The role involves providing customer support to Financial Advisers, ensuring smooth transactions, maintaining a high level of customer service, and managing client portfolios effectively.

The Customer Success Manager will manage B2B accounts, enhance customer relationships, ensure product adoption, and mitigate churn processes.

Manage a large portfolio of customers to drive engagement and adoption of the Postman platform, requiring strategic planning and collaboration across teams.

The Customer Interaction Insight Analyst transforms customer voice data into actionable insights, optimizing a speech analytics platform to improve customer experience and operational performance.

The Customer Standards & Coaching Manager leads coaching and training for in-house customer service teams and outsourced partners, ensuring regulatory compliance and quality assurance across multiple channels.

The role involves leading the Customer Resilience and Journey Success function at M&G, focusing on customer experience, complaints management, and ensuring seamless service delivery across partners. Responsibilities include overseeing customer care teams, driving improvements through data insights, and maintaining regulatory compliance.

Lead the development and delivery of customer service capabilities at M&G Life, managing quality assurance, coaching, training, and knowledge management to enable exceptional customer outcomes.

The Senior Manager will oversee customer insight, RCA, and change governance in customer service operations, managing teams and driving process improvements based on customer feedback. Responsibilities include FCA complaints reporting, leading change, and collaborating on customer pain points.

Establish strong customer relationships, ensure successful onboarding and adoption, drive revenue growth through upsells, and enhance customer experience by collaborating with cross-functional teams.

Provide primary support to customers, troubleshoot issues, collaborate across teams, and maintain documentation while delivering first-class service.

The role involves managing key partnerships, optimizing client monetization strategies, and analyzing performance metrics to drive revenue growth.

As a Customer Success Manager, you will onboard clients, build relationships, ensure platform adoption, deliver training, and drive account growth for DexoryView.

The Customer Success Manager will drive customer retention, manage key accounts, conduct business reviews, advocate for customers, and identify growth opportunities while ensuring effective onboarding and implementation.

The Customer Success Manager acts as a trusted advisor for French and English-speaking clients, driving product adoption, retention, and new revenue opportunities while ensuring an outstanding customer experience.

As a Customer Success Manager at Deel IT, you will onboard clients, grow relationships, provide tailored support, and advocate for their needs while driving retention and revenue.

As a Customer Success Manager, you'll onboard customers, manage relationships, drive expansion opportunities, and improve processes. You'll design workflows and collaborate cross-functionally to enhance customer experience.

The Bilingual Client Success Manager connects with clients to ensure satisfaction, manage accounts, deliver product support, and drive upselling, utilizing Salesforce and collaborating with teams.

Provide Tier 2 phone and email customer support in German for an e-commerce client, ensuring outstanding customer experiences.

The Customer Services Specialist handles customer requests related to GDPR, billing, and financial operations, ensuring compliance and resolution through ticket management.

The Customer Support Engineer supports customers in implementing and ongoing usage of Zimperium's security products, addressing technical issues, and advising on product enhancements.