Top Customer Service Jobs in Glasgow

As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.

Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.

The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.

The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.

The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.

The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.

As a Customer Support Representative, you will assist customers with financial difficulties, providing tailored solutions, maintaining customer accounts, and ensuring compliance with regulations.

As a Customer Support Representative, you will assist customers in financial difficulty by providing tailored solutions and support, ensuring compliance with regulations and fostering positive connections with clients.

The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.

As a Customer Support Associate in the Specialist Support Team, you'll assist vulnerable customers with tailored support, manage sensitive queries, and collaborate with internal and external resources to ensure their needs are met. Empathy and effective communication are key.

The Customer Consultant role involves welcoming customers, assisting with digital banking services, resolving queries, and proposing tailored banking solutions based on customer needs.

Act as trusted advisor for enterprise customers in UKI, drive retention and expansion through success plans, stakeholder engagement, cross-functional collaboration, and value-based account management.

The Client Success Manager at TechnologyAdvice will manage client accounts, ensuring satisfaction from onboarding to product delivery, while collaborating with sales and operations teams.

Serve as trusted advisor for enterprise customers across onboarding, adoption, and renewal; drive CIAM platform adoption, advocate for client needs, and ensure long-term retention and ROI.

The Senior Customer Success Manager will build customer onboarding processes, manage brand accounts, drive product adoption, advise on marketing strategies, and oversee renewals and expansions. They need to ensure customer satisfaction and account retention while being data-driven and proactive in customer engagement.

The Customer Experience Manager is responsible for executing and optimizing customer journey programs, maintaining voice of the customer practices, and managing cross-functional initiatives to enhance customer engagement and satisfaction in a digital-first environment.

The Sage X3 Customer Support Consultant resolves client support tickets, diagnoses issues, and collaborates with teams to ensure smooth operations.

The Customer Success Manager will manage mid-market and enterprise accounts, ensuring client success and satisfaction, leading onboarding, and driving user engagement while maintaining high retention rates.

The Senior Customer Support Operations role involves enhancing post-sales operations, driving customer success strategies, optimizing processes, and ensuring effective collaboration across functions to maximize customer retention and expansion efforts.

Manage and inspire a team of Account Managers to enhance customer experience and drive business growth in the healthcare sector, focusing on strong relationships with senior leadership and service delivery improvements.

The Customer Success Lead will manage Tier 1 accounts, support the CS team, ensure customer value is realized, and drive expansion opportunities while improving team processes.

Support authors and publishing professionals, optimize user conversion, maintain FAQs, and suggest product features to improve customer experience.

The Executive Engagement Officer supports global executive engagement by coordinating high-level meetings, preparing materials, and ensuring effective follow-up with senior public safety leaders.

The Director of Client Success leads a team to deliver strong outcomes for legal accounts, focusing on strategy, retention, and team development across EMEA and APAC regions.

As a Customer Assistant in Operations at M&S, you'll manage stock and deliveries, ensuring the store is ready and clean for customers. You'll need to be digitally confident and flexible, adapting quickly to store demands while supporting your team.