Top Customer Service Jobs in Glasgow

The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.

The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.

As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.

The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.

The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.

The Customer Support Executive manages customer finance deals, resolves queries, maintains compliance, and drives process improvements for enhanced customer journeys.

The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.

The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.

The role focuses on resolving customer complaints, ensuring fair outcomes, and analyzing issues to improve customer journeys within the financial services sector.

The Customer Success Representative manages post-sales customer relationships, ensuring smooth onboarding, effective use of the platform, and coordination between customers and internal teams.

As a Customer Assistant in Operations, you will manage stock, oversee deliveries, and ensure a seamless store experience. You'll adapt to various retail needs while utilizing digital tools to enhance efficiency and support your team.

The Customer Assistant in Operations is responsible for managing stock, deliveries, and supporting store operations to ensure efficiency and customer satisfaction.

As a Customer Assistant in Operations at M&S, you will manage stock deliveries, maintain store cleanliness, and ensure products are available for customers, requiring flexibility and digital confidence.

The Customer Support Representative will coordinate with customers and internal teams to provide quality support and uphold company policies. The role requires effective multitasking, professional communication, and an understanding of the sales process, while also supporting a collaborative team environment.

The Senior Customer Success Engineer collaborates with regional teams to drive customer value, offering technical guidance and support to enhance product adoption and resolve issues. They engage with customers to share insights, provide expertise, and elevate the technical competency of Customer Success Managers.

Manage client lifecycle in the NHS context, focusing on retention and account expansion while using data-driven insights for strategy.

The VP Customer Success, EMEA drives customer engagement, revenue growth, and retention in a SaaS environment, leading a distributed team and collaborating cross-functionally to enhance customer value and satisfaction.

Manage client relationships in influencer marketing, focusing on account growth and retention across multiple brand portfolios, utilizing data insights and AI to optimize strategies and ensure successful campaign execution.

The Customer Success Manager will support customers in adopting Maze's product, drive research maturity, manage renewals, and provide strategic guidance to elevate customer usage and satisfaction.

As a Customer Assistant in Operations at M&S, you will manage stock and deliveries, ensuring stores are well-stocked and operationally efficient while working flexible hours.

As a Customer Support Specialist, you will support clinicians via live chat, phone, and online, ensuring empathetic and accurate interactions. Responsibilities include problem-solving, escalation, sharing best practices, and collaborating across departments to enhance clinician experiences and support outcomes.

The Customer Success Manager will onboard and support self storage operators across EU markets, ensuring customer satisfaction and engagement through proactive relationship management.

The Senior Customer Support Specialist will assist customers with inquiries, provide training, support internal teams, and ensure high customer satisfaction through issue resolution and proactive communication.

As a Customer Assistant in Operations at M&S, you'll handle stock and deliveries, ensure a clean store, and work flexibly across functions to support colleagues, focused on speed and digital efficiency.

Manage strategic enterprise accounts to drive retention, renewals, and expansion. Build success plans, lead executive QBRs, drive adoption at scale, mitigate risk, and act as a trusted advisor while leveraging CRM and Customer Success tools.