Top Customer Service Jobs in Glasgow

The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.

As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.

The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.

The Senior Customer Success Manager will oversee customer onboarding and lifecycle, ensuring alignment with their strategic goals while enhancing their experience with our cybersecurity solutions.

The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.

The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.

The Customer Service Incident Coordinator manages and supports clients and victims of fraud or identity theft, providing telephone support and ensuring timely communication across various stakeholders. Responsibilities include analyzing incidents, preparing written proposals, conducting interviews, and maintaining case records with meticulous detail.

The role focuses on resolving customer complaints, ensuring fair outcomes, and analyzing issues to improve customer journeys within the financial services sector.

The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.

The role involves providing excellent customer service across multiple channels, handling transactions, and supporting product applications, while adapting to diverse customer needs and using digital tools.

As a Customer Success Specialist, you'll manage a portfolio of teams, provide training on technology, support customer relationships, and assist with data analysis.

As a Customer Success Manager, you'll drive customer value and growth, manage implementations, support clients, ensure satisfaction, and advocate for customer needs across a portfolio of enterprise clients.

As a Customer Assistant, you'll deliver high-quality service in a fast-paced M&S Cafe, ensuring food safety and customer satisfaction while using digital tools for order management.

As a Customer Assistant in Operations, you will manage stock and deliveries, ensuring the store is clean and ready for customers. Flexibility and team collaboration are essential, along with digital tool proficiency for tracking and stock management.

As a Customer Assistant in Operations at M&S, you'll manage stock, deliveries, and ensure a clean shop floor, adapting to retail demands while using digital tools effectively.

Manage the customer lifecycle for regional clients, providing technical onboarding, support, and strategic customer conversations to ensure adoption and success.

Manage strategic enterprise accounts to drive retention, renewals, and expansion. Build success plans, lead executive QBRs, drive adoption at scale, mitigate risk, and act as a trusted advisor while leveraging CRM and Customer Success tools.

The Customer Value Manager at Kainos drives EDM adoption, ensures customer satisfaction, and builds strong relationships with clients to facilitate growth and retention.

Act as trusted advisor for enterprise customers in UKI, drive retention and expansion through success plans, stakeholder engagement, cross-functional collaboration, and value-based account management.

Serve as trusted advisor for enterprise customers across onboarding, adoption, and renewal; drive CIAM platform adoption, advocate for client needs, and ensure long-term retention and ROI.

As a Customer Assistant in Operations, you'll manage stock and deliveries, ensuring the store is organized and ready for customers, working flexibly across store functions.

The Sage X3 Customer Support Consultant resolves client support tickets, diagnoses issues, and collaborates with teams to ensure smooth operations.

As a Customer Solutions Consultant II, you will provide technical expertise, support customer relationships, guide AI strategies, and drive product utilization to enhance client success and sales growth.

The Customer Success Manager will manage mid-market and enterprise accounts, ensuring client success and satisfaction, leading onboarding, and driving user engagement while maintaining high retention rates.

The Client Success Manager at TechnologyAdvice will manage client accounts, ensuring satisfaction from onboarding to product delivery, while collaborating with sales and operations teams.