Top Customer Service Jobs in Glasgow

The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.

In this role, the CSM partners with Enterprise customers for successful implementation and usage of the DX platform, ensuring product utilization and high renewal rates.

Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.

The Customer Solution Partner will work closely with Sales to deliver projects, drive service engagements, and create tailored service offerings for clients.

The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.

The Manager of Customer Success EMEA Scale will lead a team focusing on high-volume mid-market customers, optimizing engagement strategies, and driving productivity through automation and AI. Responsibilities include coaching, performance management, and improving retention and expansion outcomes with a focus on scalable systems.

The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.

As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.

The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.

As a Customer Assistant in Operations, you will handle stock, deliveries, and support store operations, ensuring a fast and efficient retail experience.

The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.

As a Customer Operations Insight Apprentice, you will analyze customer complaints, identify trends, support operational improvements, and collaborate with teams to enhance customer experience.

The Customer Support Executive manages customer finance deals, resolves queries, maintains compliance, and drives process improvements for enhanced customer journeys.

The Customer Success Manager will guide customers through onboarding, monitor their usage and health, improve adoption, and identify expansion opportunities while collaborating with Sales and Support teams.

As a Customer Operations Executive, you'll manage customer journeys, resolve technical queries, support installation processes, and ensure compliance with grant applications.

Assist authors and publishing professionals by offering support, reviewing projects, optimizing user engagement, maintaining FAQs, and suggesting product improvements.

The Customer Success Manager will drive customer retention and renewals while managing relationships, onboarding, and growth opportunities for enterprise customers, particularly in the MarTech or SaaS space.

The Regional Director, Customer Success will lead and evolve the CS function, drive renewals accountability, and ensure effective strategy execution across regions. Responsibilities include forecasting, engaging with executives, and team development.

The Customer Success Engineer will support enterprise clients in integrating and optimizing Nash's platform through technical guidance and problem-solving. Responsibilities include troubleshooting, designing solutions, and enhancing customer outcomes with a strong focus on API integrations and performance analytics.

The Technical Customer Success Manager will manage strategic enterprise accounts, ensuring adoption, performance, and growth, while collaborating with customer teams to optimize solutions on Nash's platform.

The Senior Customer Success Manager at NICE ensures clients maximize their use of the Evidencentral platform, driving adoption and solving issues while fostering relationships with key stakeholders.

As a Customer Account Manager at Roche, you will build partnerships, drive strategic value, lead service delivery, and manage customer experiences for healthcare partners.

The Scale Customer Success Manager at LawVu focuses on ensuring client adoption and success, managing customer accounts, and driving growth and retention through strategic onboarding, coaching, and continuous improvement initiatives.

As a Customer Assistant in Operations at M&S, you'll manage stock, deliveries, and ensure a clean shop floor, adapting to retail demands while using digital tools effectively.

As a Customer Assistant in Operations, you will manage stock and deliveries, ensuring the store is clean and ready for customers. Flexibility and team collaboration are essential, along with digital tool proficiency for tracking and stock management.