Top Customer Service Jobs in Glasgow

Reposted 9 Days AgoSaved
Remote or Hybrid
United Kingdom
Senior level
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.
Top Skills: SaaS
Reposted 11 Days AgoSaved
Remote
United Kingdom
92K-143K Annually
Mid level
92K-143K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.
Top Skills: SaaS
Reposted 15 Days AgoSaved
Easy Apply
Remote
UK
Easy Apply
98K-138K Annually
Expert/Leader
98K-138K Annually
Expert/Leader
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.
Top Skills: Bi ToolsSalesforce
Reposted 16 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Software
The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.
Top Skills: AINext.JsReactV0VercelWeb Technologies
Reposted 18 Days AgoSaved
Remote
UK
Senior level
Senior level
Cloud • Software
The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.
Top Skills: DockerGitGitlabJSONLinuxNetboxPostgresPythonRest ApisSQLSsh
2 Hours AgoSaved
In-Office or Remote
5 Locations
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales
Act as primary client contact to onboard, train, and support customers; build relationships, monitor customer health, resolve issues, identify upsell opportunities, and report on NPS, churn, and satisfaction metrics.
Top Skills: GainsightHubspotSalesforceTotango
YesterdaySaved
In-Office
2 Locations
Entry level
Entry level
Fintech • Software • Financial Services
Customer Consultants are responsible for welcoming customers, assisting with digital services, resolving queries, and building relationships to provide tailored banking solutions.
2 Days AgoSaved
In-Office
3 Locations
Senior level
Senior level
Fintech • Software • Financial Services
As a Senior Manager in Customer Vulnerability, you'll define and deliver strategies to improve outcomes for vulnerable customers, manage change initiatives, and ensure compliance with regulations while leading a team and engaging with stakeholders.
22 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.
Top Skills: Agile PlanningCdCiDevsecopsGitlab
8 Days AgoSaved
In-Office
Glasgow, City of Glasgow, Scotland, GBR
28K-32K Annually
Entry level
28K-32K Annually
Entry level
Fintech • Payments • Financial Services
As a Customer Support Representative, you will assist customers with financial difficulties, providing tailored solutions, maintaining customer accounts, and ensuring compliance with regulations.
8 Days AgoSaved
In-Office
Glasgow, City of Glasgow, Scotland, GBR
28K-32K Annually
Entry level
28K-32K Annually
Entry level
Fintech • Payments • Financial Services
As a Customer Support Representative, you will assist customers in financial difficulty by providing tailored solutions and support, ensuring compliance with regulations and fostering positive connections with clients.
YesterdaySaved
Remote
2 Locations
Senior level
Senior level
News + Entertainment • Software
The Senior Enterprise Customer Success Manager leads value-driven partnerships with enterprise customers, guiding onboarding, adoption, and ensuring success with the company's solutions.
Top Skills: Crm ToolsCsm ToolsGainsightSalesforce
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YesterdaySaved
Remote
Great Britain
Senior level
Senior level
News + Entertainment • Software
Manage and grow relationships with high-value customers, drive onboarding, adoption, and develop success strategies aligned to customer business objectives.
Top Skills: GainsightSalesforce
YesterdaySaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
The role involves providing exceptional customer service in a café setting, handling orders swiftly, maintaining food safety standards, and supporting team efforts.
Top Skills: Digital Tools
YesterdaySaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in the Food section, you'll provide exceptional service, recommend products, and adapt quickly to changing demands in a high-pressure environment.
Top Skills: Digital Tools
YesterdaySaved
Remote
2 Locations
Senior level
Senior level
Software
The Customer Success Manager will onboard and support Portuguese utility accounts, ensuring effective use of digital twin technology and driving long-term partnerships and customer satisfaction.
Top Skills: AIAsset ManagementDigital TwinGisMachine Learning
Reposted YesterdaySaved
Remote
United Kingdom
Junior
Junior
Aerospace • Software
As a Customer Success Manager, you will build relationships with customers, collaborate with teams for product enhancements, and ensure customer satisfaction.
Top Skills: Salesforce
Reposted YesterdaySaved
Remote
GBR
Mid level
Mid level
Cloud • Software
The Customer Success Manager will onboard and support self storage operators across EU markets, ensuring customer satisfaction and engagement through proactive relationship management.
Top Skills: HubspotNotionStripe
2 Days AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant, you will provide exceptional service, assist customers with styling and fitting appointments, and utilize digital tools to enhance the shopping experience.
Top Skills: In-Store DevicesSparks App
Reposted 2 Days AgoSaved
Remote
UK
Senior level
Senior level
Security • Software • Cybersecurity
The Customer Success Senior Manager leads a team of customer success managers, mentors staff, manages high-value accounts, and strategizes customer journeys within cybersecurity and SAP contexts.
Top Skills: CybersecuritySAP
Reposted 2 Days AgoSaved
Remote
4 Locations
172K-172K Annually
Senior level
172K-172K Annually
Senior level
Internet of Things • Software • Analytics
The Principal Customer Success Manager leads strategic customer initiatives, drives account growth, and ensures measurable outcomes for Seeq's top clients in the manufacturing sector.
Top Skills: Advanced AnalyticsB2B SaasIndustrial Intelligence PlatformsTime-Series Analytics
Reposted 2 Days AgoSaved
Remote
United Kingdom
Mid level
Mid level
Artificial Intelligence • Computer Vision • PropTech
The CSM drives customer success in adoption and retention for mid-market and enterprise accounts, ensuring effective onboarding and ongoing support. Responsibilities include relationship building, monitoring customer health, and collaborating with internal teams to improve product engagement and retention efforts.
Top Skills: CatalystGainsightSalesforce
3 Days AgoSaved
Remote
5 Locations
20-20 Hourly
Entry level
20-20 Hourly
Entry level
Edtech • Kids + Family • Sports
As a Customer Support Representative, you'll assist parents via video calls, troubleshoot technical issues, answer program questions, and ensure reliable support coverage.
Top Skills: Google MeetSoftware
3 Days AgoSaved
Remote
United Kingdom
45K-45K Annually
Mid level
45K-45K Annually
Mid level
Edtech
The Senior Customer Success Manager will enhance customer relationships, drive product adoption, identify growth opportunities, and ensure measurable business outcomes for top-tier clients.
Top Skills: Ai ToolingGainsight
3 Days AgoSaved
Remote
United Kingdom
Mid level
Mid level
Angel or VC Firm
As a Customer Support Associate, you will engage with diverse investors, handle support and legal inquiries, and improve customer experiences through automation and feedback loops.
Top Skills: AIAutomationWorkflow Tools
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