Top Customer Service Jobs in Glasgow

Reposted YesterdaySaved
Remote or Hybrid
United Kingdom
Senior level
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.
Top Skills: SaaS
Reposted 3 Days AgoSaved
Remote
United Kingdom
92K-143K Annually
Mid level
92K-143K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.
Top Skills: SaaS
Reposted 7 Days AgoSaved
Easy Apply
Remote
UK
Easy Apply
98K-138K Annually
Expert/Leader
98K-138K Annually
Expert/Leader
Big Data • Fintech • Mobile • Payments • Financial Services
The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.
Top Skills: Bi ToolsSalesforce
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Software
The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.
Top Skills: AINext.JsReactV0VercelWeb Technologies
Reposted 10 Days AgoSaved
Remote
UK
Senior level
Senior level
Cloud • Software
The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.
Top Skills: DockerGitGitlabJSONLinuxNetboxPostgresPythonRest ApisSQLSsh
14 Days AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.
Top Skills: Agile PlanningCdCiDevsecopsGitlab
4 Hours AgoSaved
In-Office
Glasgow, City of Glasgow, Scotland, GBR
28K-32K Annually
Entry level
28K-32K Annually
Entry level
Fintech • Payments • Financial Services
As a Customer Support Representative, you will assist customers with financial difficulties, providing tailored solutions, maintaining customer accounts, and ensuring compliance with regulations.
4 Hours AgoSaved
In-Office
Glasgow, City of Glasgow, Scotland, GBR
28K-32K Annually
Entry level
28K-32K Annually
Entry level
Fintech • Payments • Financial Services
As a Customer Support Representative, you will assist customers in financial difficulty by providing tailored solutions and support, ensuring compliance with regulations and fostering positive connections with clients.
Reposted 19 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.
Top Skills: Rest ApisSQLWebhooks
Junior
Fintech • Software • Financial Services
As a Customer Support Associate in the Specialist Support Team, you'll assist vulnerable customers with tailored support, manage sensitive queries, and collaborate with internal and external resources to ensure their needs are met. Empathy and effective communication are key.
6 Days AgoSaved
In-Office
2 Locations
Entry level
Entry level
Fintech • Software • Financial Services
The Customer Consultant role involves welcoming customers, assisting with digital banking services, resolving queries, and proposing tailored banking solutions based on customer needs.
11 Minutes AgoSaved
Remote
United Kingdom
Expert/Leader
Expert/Leader
Software
The Director of Client Success leads a team to deliver strong outcomes for legal accounts, focusing on strategy, retention, and team development across EMEA and APAC regions.
Top Skills: Microsoft 365
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10 Hours AgoSaved
In-Office or Remote
2 Locations
Entry level
Entry level
Retail • Software
As a Customer Assistant in Operations at M&S, you'll manage stock and deliveries, ensuring the store is ready and clean for customers. You'll need to be digitally confident and flexible, adapting quickly to store demands while supporting your team.
Top Skills: Digital Tools
20 Hours AgoSaved
Remote or Hybrid
5 Locations
Junior
Junior
Cloud • eCommerce • Software
The role involves managing customer renewals, identifying upsell opportunities, ensuring customer satisfaction, and maintaining CRM data integrity. Collaboration with cross-functional teams is essential for effective customer support and commercial success.
Top Skills: GainsightGoogle SuiteSalesforce
YesterdaySaved
Remote
United Kingdom
Mid level
Mid level
Fintech
Manage a sales team to achieve revenue targets, maintain customer relationships, and develop market strategies in the financial sector.
YesterdaySaved
Remote or Hybrid
UK
Senior level
Senior level
Cloud • Security • Software
The Senior Customer Success Manager drives customer adoption and retention while managing relationships and ensuring customer satisfaction through various stages of engagement and success planning.
Top Skills: ChurnzeroGainsightSalesforceTotango
YesterdaySaved
Remote
6 Locations
3K-4K Annually
Mid level
3K-4K Annually
Mid level
Marketing Tech • Consulting
As a Client Success Manager, you will build strong client relationships, develop tailored success strategies, manage onboarding, and advocate for client needs to ensure measurable success.
YesterdaySaved
Remote
UK
Senior level
Senior level
Artificial Intelligence • Information Technology • Software
The role focuses on building and scaling customer success programs for global partners in CCaaS and UCaaS, enhancing customer outcomes and driving adoption.
Top Skills: CcaasSaaSUcaas
Reposted YesterdaySaved
Remote
3 Locations
Senior level
Senior level
Artificial Intelligence • Information Technology
This role focuses on driving adoption of ElevenLabs products in Central and Eastern Europe, managing customer onboarding, analyzing usage data, and driving revenue through renewals and upsells.
Top Skills: AIApi IntegrationsB2B SaasDeveloper ToolsMlSdks
2 Days AgoSaved
Remote
United Kingdom
Expert/Leader
Expert/Leader
Database
This role leads the EMEA Customer Success organization at Cohesity, focusing on strategy development, team scaling, and enhancing customer engagement through AI-driven insights and operational excellence.
Top Skills: CloudData ProtectionData SecurityGainsightSalesforceStorageVirtualization
Reposted 2 Days AgoSaved
In-Office or Remote
5 Locations
Mid level
Mid level
Cloud • Software
The Regional Manager will lead a team of Customer Success Managers, focusing on customer satisfaction, retention, and expansion through proactive engagement and clear strategies aligning with company goals.
Top Skills: Power BISalesforce
Reposted 2 Days AgoSaved
Remote
United Kingdom
Entry level
Entry level
Industrial • Manufacturing
The role involves engaging with customers, addressing their inquiries, and contributing to the company's mission of enhancing customer relationships.
Reposted 2 Days AgoSaved
Remote
United Kingdom
Entry level
Entry level
Industrial • Manufacturing
As a Customer Relations Executive at Hempel, you will engage with clients, support customer needs, and contribute to a diverse team aimed at making an impact.
Reposted 2 Days AgoSaved
Remote
United Kingdom
Entry level
Entry level
Industrial • Manufacturing
The Customer Relations Executive will engage with customers, contribute ideas, and support organizational growth in the chemicals industry.
Reposted 2 Days AgoSaved
Remote
4 Locations
Mid level
Mid level
Social Media • Software
As a Customer Success Manager, you'll advise global brands on leveraging AI solutions for social engagement, manage renewals and upsells, and optimize strategies to improve client retention and satisfaction.
Top Skills: AISaaS
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