Top Customer Service Jobs in Glasgow

As a Senior Customer Success Manager, you will manage customer relationships from onboarding to renewal, ensuring strategic alignment with the platform's outcomes, while collaborating cross-functionally to drive customer success.

Coordinate the planning, execution, and analysis of developer experience surveys while building relationships with customer stakeholders and enhancing service delivery.

The Senior Manager, Accounts Management will oversee Affirm's strategic partnerships, drive growth, manage customer relationships, and execute multi-year growth strategies.

The Senior Customer Support Engineer will resolve customer issues, improve internal tools, engineer solutions, and collaborate with teams to enhance customer experience.

The Senior Customer Support Engineer at NetBox Labs assists customers with technical issues, manages post-sale support, collaborates with various teams, and works to enhance product and service quality.

The Customer Success Engineer advises customers on GitLab's technical products, ensuring adoption and transition, enhancing user engagement, and providing tailored solutions and workshops.

As a Customer Support Representative, you will assist customers with financial difficulties, providing tailored solutions, maintaining customer accounts, and ensuring compliance with regulations.

As a Customer Support Representative, you will assist customers in financial difficulty by providing tailored solutions and support, ensuring compliance with regulations and fostering positive connections with clients.

The Customer Experience Engineer will lead technical escalations, drive reliability improvements, mentor team members, and enhance customer experience through automation and process improvements.

As a Customer Support Associate in the Specialist Support Team, you'll assist vulnerable customers with tailored support, manage sensitive queries, and collaborate with internal and external resources to ensure their needs are met. Empathy and effective communication are key.

The Customer Consultant role involves welcoming customers, assisting with digital banking services, resolving queries, and proposing tailored banking solutions based on customer needs.

The Senior Customer Support Operations role involves enhancing post-sales operations, driving customer success strategies, optimizing processes, and ensuring effective collaboration across functions to maximize customer retention and expansion efforts.

Manage and inspire a team of Account Managers to enhance customer experience and drive business growth in the healthcare sector, focusing on strong relationships with senior leadership and service delivery improvements.

The Customer Success Lead will manage Tier 1 accounts, support the CS team, ensure customer value is realized, and drive expansion opportunities while improving team processes.

Support authors and publishing professionals, optimize user conversion, maintain FAQs, and suggest product features to improve customer experience.

The Executive Engagement Officer supports global executive engagement by coordinating high-level meetings, preparing materials, and ensuring effective follow-up with senior public safety leaders.

The Director of Client Success leads a team to deliver strong outcomes for legal accounts, focusing on strategy, retention, and team development across EMEA and APAC regions.

As a Customer Assistant in Operations at M&S, you'll manage stock and deliveries, ensuring the store is ready and clean for customers. You'll need to be digitally confident and flexible, adapting quickly to store demands while supporting your team.

The role involves managing customer renewals, identifying upsell opportunities, ensuring customer satisfaction, and maintaining CRM data integrity. Collaboration with cross-functional teams is essential for effective customer support and commercial success.

Manage a sales team to achieve revenue targets, maintain customer relationships, and develop market strategies in the financial sector.

The Senior Customer Success Manager drives customer adoption and retention while managing relationships and ensuring customer satisfaction through various stages of engagement and success planning.

As a Client Success Manager, you will build strong client relationships, develop tailored success strategies, manage onboarding, and advocate for client needs to ensure measurable success.

The role focuses on building and scaling customer success programs for global partners in CCaaS and UCaaS, enhancing customer outcomes and driving adoption.

This role focuses on driving adoption of ElevenLabs products in Central and Eastern Europe, managing customer onboarding, analyzing usage data, and driving revenue through renewals and upsells.

This role leads the EMEA Customer Success organization at Cohesity, focusing on strategy development, team scaling, and enhancing customer engagement through AI-driven insights and operational excellence.