Top Customer Service Jobs in Glasgow

The Customer Experience Manager will lead QA, Customer Services, and Requalification teams to enhance customer experience using data insights and quality standards. Responsibilities include managing analytics frameworks, implementing feedback loops, and ensuring continuous improvement in customer engagement.

The Customer Success Architect aligns GitLab's platform with customer objectives, builds relationships, manages onboarding, and supports customer success initiatives.

The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.

The Customer Onboarding Manager will guide customers through onboarding, ensuring successful implementation and early value realization while driving strategic outcomes and seamless transitions to Customer Success Managers.

The Customer Success Manager will onboard enterprise customers, ensure alignment with their strategic goals, drive upsell opportunities, and monitor customer satisfaction.

Manage a large portfolio of customers to drive engagement and adoption of the Postman platform, requiring strategic planning and collaboration across teams.

The Senior Customer Manager will lead strategic relationships with UK retailers, manage P&L, drive commercial growth, and influence internal teams to align on customer-focused strategies.

The Customer Service Incident Coordinator will screen clients regarding fraud and identity theft, provide assistance, manage expectations, communicate with stakeholders, ensure timely record-keeping, and maintain knowledge of regulations.

The Customer Success Manager will oversee post-sale customer lifecycle, manage implementations and technical solutions, and ensure client satisfaction with the platform.

As a Customer Success Manager, you will enhance customer relationships, ensure retention, drive upsell opportunities, and collaborate with teams to achieve client goals.

The Customer Renewal Manager will oversee the renewal execution process, collaborate with teams on contracts and subscriptions, and maintain data integrity for renewal opportunities.

As an Enterprise Customer Success Manager, you will engage and retain large customers, driving value through data-driven insights and strategic partnerships. You'll manage relationships, lead business reviews, and ensure customer success throughout their lifecycle.

The Customer Experience Specialist engages with customers, supports order processes, runs reports, analyzes data, and collaborates with teams to meet business objectives.

Manage a portfolio of enterprise accounts, deliver customer success strategies, lead customer engagements, and promote platform adoption for HiBob's HR solutions.

Provide technical support for gas detection instruments, diagnose issues, ensure customer satisfaction, conduct training, and maintain records.

The Senior Customer Experience Specialist will support strategic customers, delivering tailored service, managing requests, and ensuring high satisfaction and retention with HiBob's platform.

The Customer Support Consultant will provide support to Financial Advisers and clients by delivering exceptional customer service, managing client assets, and improving user experience on online platforms.

The Project Manager will lead client projects, ensuring successful product delivery and exceptional client engagement. Responsibilities include building client relationships, collaborating with internal teams, and identifying growth opportunities while managing multiple projects.

Lead customer onboarding operations, ensuring compliance and efficiency while managing risk assessments. Drive improvements through automation and collaboration with various teams.

The Customer Excellence Credit Controller will optimize incoming payments, resolve invoice queries, manage complex case work, and maintain accurate account records to improve financial health.

As a Customer Success Manager, you will maintain relationships with EMEA Defence customers, ensure client retention, and drive product adoption and value realization.

As a Customer Success Manager, you will engage proactively with customers to enhance product adoption, improve customer satisfaction, and identify upselling opportunities while collaborating with various internal teams.

As a Customer Success Specialist at Azeus Convene, you'll manage customer relationships, drive engagement, analyze usage data, and promote retention and upselling through strategic engagement.

The Principal Customer Support Engineer resolves critical incidents, manages escalations, and collaborates with teams to improve product support and customer satisfaction.

Assist customers via tickets and video, troubleshoot technical issues, enhance documentation, and deepen knowledge of dbt Cloud and ETL processes.