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Top Customer Service Jobs in Glasgow

Reposted 19 Hours AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Manage a portfolio of enterprise accounts, deliver customer success strategies, lead customer engagements, and promote platform adoption for HiBob's HR solutions.
Top Skills: AsanaChatgptChurnzeroHrm ToolsSalesforce
2 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Renewal Manager will oversee the renewal execution process, collaborate with teams on contracts and subscriptions, and maintain data integrity for renewal opportunities.
Top Skills: SaaS
2 Days AgoSaved
Remote
United Kingdom
Mid level
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Customer Reference Manager connects referenceable customers to various requests, maintains the Customer Referenceable Database, and tracks program success metrics.
Top Skills: DeetoGainsightSalesforce
3 Days AgoSaved
Remote or Hybrid
2 Locations
Senior level
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will onboard enterprise customers, ensure alignment with their strategic goals, drive upsell opportunities, and monitor customer satisfaction.
Top Skills: Cyber Risk ManagementCybersecuritySaaS
Reposted 4 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Senior Customer Experience Specialist will support strategic customers, delivering tailored service, managing requests, and ensuring high satisfaction and retention with HiBob's platform.
Top Skills: AIAsanaAutomation ToolsGongSalesforceZendesk
Reposted 7 Days AgoSaved
Easy Apply
Remote or Hybrid
United Kingdom
Easy Apply
Mid level
Mid level
Artificial Intelligence • Machine Learning
As a Customer Success Manager, you will enhance customer relationships, ensure retention, drive upsell opportunities, and collaborate with teams to achieve client goals.
Top Skills: AIClouderaCRMDatabricksDockerGoogleKubernetesMlopsSagemakerSASSFDC
8 Days AgoSaved
Remote or Hybrid
United Kingdom
Junior
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Business Analyst will drive revenue growth by analyzing customer behavior, creating insights, and collaborating across departments to enhance customer value.
Top Skills: ExcelLookerSalesforceSnowflakeSQLTableau
14 Days AgoSaved
In-Office or Remote
30 Locations
135K-180K Annually
Senior level
135K-180K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
The Customer Success Engineer will act as a technical expert and advisor, ensuring customers adopt Deepgram's voice technologies effectively, manage customer relationships, conduct demos, and drive growth opportunities.
Top Skills: Advanced AnalyticsAIAPIsAutomation ToolsCloud InfrastructureMachine LearningVoice Ai
Reposted 16 Days AgoSaved
Remote or Hybrid
United Kingdom
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage B2B accounts, enhance customer relationships, ensure product adoption, and mitigate churn processes.
Top Skills: AsanaChurnzeroSalesforceWeb-Based Technologies
Reposted 16 Days AgoSaved
Remote
UK
Mid level
Mid level
Software
Manage a large portfolio of customers to drive engagement and adoption of the Postman platform, requiring strategic planning and collaboration across teams.
Top Skills: Api Development ToolsCustomer Relationship Management (Crm) Systems
18 Days AgoSaved
Easy Apply
United Kingdom
Easy Apply
Senior level
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
The Customer Success Manager will oversee post-sale customer lifecycle, manage implementations and technical solutions, and ensure client satisfaction with the platform.
Top Skills: AsanaB2B Saas SolutionsGainsightJIRASalesforce
22 Days AgoSaved
Remote or Hybrid
2 Locations
Senior level
Senior level
Edtech • Information Technology • Software
As an Enterprise Customer Success Manager, you will engage and retain large customers, driving value through data-driven insights and strategic partnerships. You'll manage relationships, lead business reviews, and ensure customer success throughout their lifecycle.
Top Skills: GainsightSalesforce
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3 Hours AgoSaved
Remote
United Kingdom
31K-33K Annually
Mid level
31K-33K Annually
Mid level
Logistics • Transportation
The Customer Program Manager manages key customer relationships, oversees delivery performance, resolves supply chain challenges, and supports business growth initiatives.
Top Skills: Excel
5 Hours AgoSaved
Remote
28 Locations
Mid level
Mid level
Software • Web3
Lead the post-sale customer journey for Enterprise customers, focusing on driving product adoption and long-term retention through strategic relationships and engagement.
Top Skills: Account ManagementB2B SaasCustomer Success
7 Hours AgoSaved
Remote
28 Locations
Senior level
Senior level
Artificial Intelligence • Cybersecurity
As a Senior Technical Customer Success Manager, you'll manage EMEA customer portfolios, enhance adoption of NodeZero, and drive retention through strategic advisory.
Top Skills: GainsightJIRASalesforce
Reposted 19 Hours AgoSaved
In-Office or Remote
30 Locations
Senior level
Senior level
Artificial Intelligence
The Principal Customer Success Engineer ensures the success of strategic customers by guiding onboarding, integration, and optimization of Cerebras' AI solutions while mentoring the Customer Success team.
Top Skills: AIAPIsDistributed ComputingGenerative AiInference ToolchainsLlmMl
YesterdaySaved
Remote
43 Locations
Senior level
Senior level
Fintech • Mobile • Payments • Software
As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.
Top Skills: Google DocsLinearSlackZoom
YesterdaySaved
United Kingdom
Mid level
Mid level
Legal Tech • Software
The Customer Support Associate will assist customers with product inquiries, diagnose technical problems, document insights, and collaborate with internal teams for effective solutions.
Top Skills: B2B SaasIntercomLegal Technology
YesterdaySaved
Remote
5 Locations
105K-105K Annually
Senior level
105K-105K Annually
Senior level
Internet of Things • Software • Analytics
As a Customer Success Manager, you will drive customer engagement, manage renewals, promote adoption, and align customer goals with Seeq's solutions to ensure long-term success.
Top Skills: Data AnalyticsSaaS
Reposted YesterdaySaved
In-Office or Remote
8 Locations
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Canonical is responsible for onboarding customers, managing relationships, identifying growth opportunities, and collaborating with cross-functional teams to enhance customer satisfaction.
Top Skills: Cloud ComputingData ApplicationsJIRALinux OsNetworkingSalesforceSecurity
Reposted YesterdaySaved
28 Locations
Senior level
Senior level
Cloud • Software
The Enterprise Customer Success Manager enhances customer experience by onboarding clients, managing relationships, and identifying growth opportunities, especially in IT solutions and cloud technology.
Top Skills: Cloud ComputingData ApplicationsIotJIRALinux OsMigrationNetworkingSalesforceSecurityStorage
Reposted YesterdaySaved
United Kingdom
Mid level
Mid level
Software
The Enterprise Customer Success Manager will manage strategic accounts, driving adoption and growth while ensuring customer satisfaction. Responsibilities include relationship management, data analysis, onboarding, and collaboration with internal teams.
2 Days AgoSaved
In-Office or Remote
7 Locations
Mid level
Mid level
Fintech • Payments • Software • Financial Services
The role involves guiding new customers through onboarding, managing documentation compliance, providing technical support, educating customers, and improving processes for better customer satisfaction.
Top Skills: AmlAPIsE-Commerce PlatformsKycPayment GatewaysPlaidShopifyStripe
2 Days AgoSaved
In-Office
3 Locations
Senior level
Senior level
Artificial Intelligence • Information Technology
The role involves managing strategic accounts, driving customer value, and leading onboarding and adoption initiatives while ensuring commercial outcomes and enhancing customer experience.
Top Skills: AICustomer Success ToolsSaaS
2 Days AgoSaved
28 Locations
Mid level
Mid level
Information Technology • Software • Travel • Hospitality
As a Customer Growth Manager, you will focus on upselling and cross-selling to existing customers through strategic account analysis, relationship building, and tailored presentations, achieving above-quota sales performance.
Top Skills: CanvaGenerative A.I.Google Business SuiteGrooveSalesforceZendesk
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