Top Operations Manager Jobs in Glasgow

Lead and support the Trade Operations function to deliver accurate, timely trade finance services. Provide technical expertise on trade finance products and ICC rules, oversee governance, controls, audit readiness and regulatory compliance, and collaborate with Financial Crime and Risk. Drive process simplification, automation and technology adoption, implement operational improvements, and coach team members to build capability and deliver strong customer outcomes.

Leads a remote and hybrid 24/7 Incident Response Team delivering Home Emergency and FNOL insurance claims services. Oversees service delivery, KPIs, SLAs, quality, customer experience, workforce planning, complaints, surge response, compliance, and client relationships. Develops operational leaders through coaching and succession planning, uses management information to improve efficiency, supports change and system initiatives, and provides leadership during major incidents and high-demand periods.

Lead high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; own projects from planning through execution to deliver measurable business outcomes and operational improvements.

Lead GTM operations strategy and run day-to-day revenue systems. Own GTM tech stack, lead lifecycle, attribution, integrations, reporting, and vendor evaluation. Build workflows and dashboards, administer HubSpot and connected tools, drive adoption across marketing, sales, and customer success, and translate business needs into scalable processes and governance.

The Operations Manager will oversee member onboarding, manage operational procedures, ensure compliance, resolve data queries, and improve processes in a fast-paced environment.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Lead and run the Customer Success/account management function: own the P&L, build accountability systems (segmentation, escalation, scorecards, QA), directly manage managers and senior operators, hire and develop management depth, partner cross-functionally on handoffs and capacity, and make tough performance and restructuring decisions to scale a high-velocity agency-like client services organization.

Lead a multi-level team delivering end-to-end settlements, corporate actions and static data across EMEA. Drive operational strategy, risk and control frameworks, process improvement and automation, stakeholder engagement, and compliance with regulatory and audit requirements to ensure timely, accurate, and scalable operations.

Leads modernization of sales, support, success, and enablement operations through process redesign, AI-driven support, CRM tooling, knowledge-base management, enablement portals, metrics, dashboards, automations, and internal tools. Partners cross-functionally with product, systems, data, and enablement teams to implement solutions, improve customer experiences, support launches, and drive adoption.

Own and scale the Brand Studio's operations: intake, workflows, timelines, and vendor/freelancer coordination. Build systems, templates, documentation and automate repetitive creative processes using AI tools. Support major launches and campaigns, improve visibility into capacity and delivery, and remove friction across cross-functional stakeholders to enable efficient creative production at scale.

Partner with leadership to drive high-priority, cross-functional initiatives across engineering, product, hiring, operations, and business development. Lead projects from planning through execution, build teams and processes, research new markets and opportunities, improve operations, and deliver measurable business outcomes.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.