Top Operations Manager Jobs in Bangalore

Lead and oversee operations and service delivery across staffing, facility, and managed services; ensure client SLAs, drive process improvements, manage teams, training, compliance, and cross-functional coordination to optimize productivity and workforce deployment.

Lead and manage day-to-day operations across staffing, facility, and managed services; oversee team performance, client delivery, process improvements, compliance, training, and deployment of associates across locations to meet service and productivity targets.

Lead Pune-based service desk operations, enforce ITSM processes, meet SLA and backlog targets, drive KB/SOP adoption and automation, coach and expand Tier 1/2 capabilities, coordinate escalations with US leadership, and report on support health to improve service.

Support Embedded Risk Management within Tax Operations by identifying, assessing, and mitigating operational risks. Develop KRIs, run risk meetings, support RCSA, coordinate cross-team responses to incidents and regulatory changes, and improve control frameworks through analysis and stakeholder engagement.

Manage operational performance and drive improvements in regional operations by implementing system-level fixes, analyzing issues, and collaborating with cross-functional teams to enhance workflows.

The role oversees the extended workforce program, ensuring compliance and operational excellence, while leading a regional team and managing vendor relationships.

Serve as regional single point of contact for support operations; manage incident lifecycle and prioritization, ensure SLA compliance, coordinate stakeholders and IT/dev teams, lead L1/L2, drive root cause analysis and continuous improvement using ITIL practices.

The Manager of Operations for Renewables will oversee wind assets, ensure compliance, track performance, and manage stakeholder relationships while handling various operational and administrative tasks.

Lead and mentor a team delivering and supporting enterprise collaboration platforms (Microsoft 365, Teams, SharePoint, Power Platform, Slack, Five9). Own 24x7 operational coverage, incident/escalation management, platform governance, integrations, vendor relationships, and service improvement using ITSM/ITIL processes and Jira. Drive automation, monitoring, SLAs, reporting, and participate in migrations, consolidations, and platform modernization.

Lead and manage a customer support operations team delivering omnichannel customer experiences. Oversee live chat support and troubleshooting for wireless internet products, drive CX insights, ensure high-quality engagement, and support digital transformation initiatives using AI-enabled tools and orchestration.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead operational transformation by analyzing end-to-end workflows, identifying bottlenecks and risks, designing SOPs and governance, driving automation and AI adoption, and partnering cross-functionally to scale operations and improve resilience.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.

Own and improve operational processes for TradFi products (equities, ETFs, tokenized equities). Manage reconciliations with clearing brokers, corporate actions, clearing & settlement, break investigations, SOPs, controls, and cross-functional support for Product, Tech, Compliance, and Customer Support.

The Project Manager for Content Operations at Khan Academy will coordinate state documentation, manage content hygiene, handle Jira tickets, and oversee intern tasks while ensuring cross-functional project tracking and platform alignment.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.