Top Remote Jobs in Brazil

Own enterprise customer launches from sales handoff through go-live, creating launch plans, coordinating stakeholders, guiding configuration and integrations, managing timelines, training brand teams, and ensuring rapid value realization. Partner with Solutions Engineering, Sales, Customer Success, Product, and Marketing; oversee data migration, custom API work, and technical requirements; provide clean handoffs; and develop scalable onboarding playbooks for complex B2B SaaS ecommerce implementations.

Provide first-line IT support for more than 150 users across Salesforce, phone, texting, and related business systems. Resolve tickets, manage user accounts and permissions, troubleshoot calling and voicemail issues, maintain phone numbers and texting users, process recording deletion requests, correct flagged records, and escalate complex issues with investigation completed. The role requires independent prioritization, strong follow-through, and reliable coverage during fixed Central Time hours.

Provides Tier 2 technical support primarily through live chat. Troubleshoots POS systems, retail hardware, software, integrations, and connected devices; investigates root causes; guides customers through solutions; documents interactions; escalates complex issues; and collaborates with Support, Product, QA, Development, and Customer Success teams. The role is remote, requires Pacific Time availability, and includes a Saturday-Wednesday schedule after training.

Designs and operates production machine learning systems for predictive customer lifetime value. Responsibilities include feature engineering, gradient-boosted and probabilistic modeling, calibration, identity resolution, model monitoring, drift detection, data pipelines, cloud-based ML workflows, API integrations, and software engineering practices such as testing, CI/CD, and deployment safeguards.

Manage multiple concurrent finance transformation workstreams across LATAM, including ERP changes, process standardization, controls, reporting, and consolidation improvements. Establish PMO governance, maintain roadmaps and RAID logs, track budgets and benefits, coordinate resources and vendors, manage risks, prepare steering committee reporting, and support stakeholder change management. The role works remotely from Brazil with global and regional finance teams.

Grow the company’s presence and revenue in Brazil by identifying and attracting new partners, conducting discovery calls and demos, explaining monetization opportunities, and supporting partners through their initial results. The role also maintains existing partner relationships, monitors performance, resolves issues, and ensures compliance with content and quality standards. Success requires strong communication, sales, business development, partner management, and metric-oriented execution.

Build and own end-to-end SaaS product features across frontend, backend, APIs, databases, testing, and cloud deployment. Lead frontend architecture, develop Python or Node.js services, work with React, TypeScript, PostgreSQL, distributed systems, and event-driven patterns, and operate services on GCP or AWS. Drive engineering quality through testing, observability, code reviews, documentation, mentorship, and AI-enabled tooling. Collaborate with product, design, and leadership while supporting a mental health platform.

Manage a portfolio of LATAM enterprise customers deploying conversational AI agents. Advise on agent design, integrations, voice customization, and scaling. Analyze performance logs to optimize UX and reliability. Drive expansion, cross-sell, and net revenue retention by converting technical success into long-term revenue with Sales and Engineering.

Lead design, execution, QA, and optimisation of multi-channel CRM campaigns (email, SMS, push, WhatsApp, content cards) in Braze. Translate strategy into platform implementations, manage customer data/segmentation, report on performance, and act as a client-facing delivery expert to improve platform utilisation and campaign outcomes.

Supports Workday and PMIS optimization, financial closure readiness, reporting reliability, controls, reconciliations, risk assessment, process improvement, functional design, testing, documentation, and stakeholder validation. The consultant develops work plans, process maps, functional requirements, test evidence, runbooks, knowledge-transfer materials, and executive handover packages while supporting approved enhancements and identifying operational, financial, integration, security, and continuity risks.