Top Remote Jobs in George Town

Leads the global Technical Support organization, setting strategy, staffing, budgets, KPIs, and long-term roadmaps. Acts as the highest escalation point for critical customer issues, provides technical oversight for complex semiconductor equipment problems, and drives cross-functional improvements with Engineering, Product Management, Manufacturing, Quality, Sales, and Operations. The role also oversees knowledge management, leadership development, quality compliance, customer satisfaction, operational excellence, and succession planning.

Manages engineering change control and document control processes within a PLM system. Responsibilities include tracking and distributing change orders, auditing documentation, maintaining part master records, preparing KPI reports, supporting PLM users, performing quality checks, resolving data issues, and training stakeholders on PLM and ERP workflows.

Lead design and build of an end-to-end AI contract-review agent: prompt orchestration, RAG pipelines, fine-tuning, web UI and tooling, data/model infra, deployment (CI/CD/cloud), and product-driven features like assumption mapping and contract diagnostics.

Provide on-site classroom and administrative support at Kadena Air Base: open/secure facilities, set up and troubleshoot live-streaming equipment, maintain inventory, assist students and faculty, proctor exams as permitted, and report incidents to management.

Coordinate local customer experience projects by recruiting and scheduling evaluators, validating survey submissions, setting evaluation pay rates, maintaining evaluator databases, and ensuring timely payments. The role also involves community relationship management, social media outreach, project coordination, quality control, and communication with Japanese- and English-speaking evaluators.

Evaluates and validates value-engineering initiatives for analytical instruments, conducting system-level testing, troubleshooting, failure analysis, and reliability assessments. Supports new product introductions, manufacturing transfers, test-station readiness, quality improvement, supply-chain initiatives, and customer issue resolution. Collaborates with R&D, Quality, Manufacturing, Supply Chain, and Supplier Quality teams while documenting defects, test results, corrective actions, and investigation findings.

Manages strategic reseller relationships in Malaysia, driving joint business planning, partner training, product demonstrations, channel program adoption, pipeline growth, and revenue. The role requires executive relationship-building, sales leadership, CRM/PRM proficiency, cross-functional collaboration, and travel exceeding 50% of working time.

Create production-focused concept art for characters, vehicles, environments, props, and other game elements. Develop stylized visual designs, explore ideas through sketches and studies, produce polished concepts and paintovers, and provide callouts for 3D production. Collaborate with art leadership and multiple development disciplines, interpret creative direction, establish visual benchmarks, and iterate efficiently based on feedback.

Manage Kraken’s VIP client portfolio across Asia, providing white-glove relationship management while driving deposits, trading volume, revenue, retention, and client growth. Source high-net-worth clients through networks, referrals, events, and partnerships. Promote crypto trading, OTC, lending, yield, and earn products; build regional communities and marketing initiatives; provide competitive intelligence; and collaborate with Product, Marketing, Compliance, Banking, and Client Service. Mandarin and English fluency, crypto experience, regional networks, and up to 30% travel are required.

Support members and healthcare professionals by phone and email, provide information on insurance coverage and reimbursements, administer contracts, process healthcare claims, monitor premium payments, and maintain member records. The role emphasizes customer service, accuracy, productivity, and teamwork, with no sales or prospecting responsibilities.