Top Remote Jobs in Glasgow

Owns end-to-end release and cutover governance for a live Oracle Cloud HCM estate, coordinating environments, integrations, payroll dependencies, quarterly Oracle updates, testing, rollback, validation, and audit evidence. The role sets release entry and exit criteria, chairs approval governance, controls project and business-as-usual change, and aligns programme delivery with payroll cut-offs and regulatory requirements across a regulated financial services environment.

Develop and maintain PHP Laravel and JavaScript applications for web and cross-platform mobile clients. Responsibilities include writing tested code, refactoring legacy systems, optimizing database queries, participating in code reviews and sprint planning, documenting functionality, resolving production issues, and assisting with AWS deployments. The role also contributes to design patterns, coding standards, CI/CD practices, and ongoing product improvements.

Designs, configures, tests, supports, and improves the ServiceNow platform using a configuration-first approach. The role implements ServiceNow best practices, develops Workflow Studio flows and integrations, supports ITSM, CSM, FCM, WSD, and related modules, documents technical requirements, builds Service Graph Connections, and automates business processes. It partners with Technology and Cyber stakeholders, supports strategic initiatives, and contributes to continuous improvement in an Agile environment.

Own and optimize telephony, messaging, email, and WhatsApp communication infrastructure. Configure providers, manage routing workflows, troubleshoot incidents, support CRM integrations, and coordinate testing and vendor escalations. Assist with telecom integrations during acquisitions, including number porting, migrations, technical diagrams, and automation. Monitor channel reliability, delivery quality, and performance while providing internal support and improving operational processes.

Design and develop high-load Elixir backend systems, contribute to architecture and technical specifications, integrate third-party services, optimize databases and caching, and support scalable production systems. The role also involves React development, testing, documentation, accessibility and SEO, code reviews, mentoring engineers, and promoting engineering best practices across the organization.

Drive commercial operational excellence across Sales, Customer Success and Marketing. Build and maintain reporting and forecasting frameworks, ensure CRM data quality, support pipeline and board reporting, identify risks and opportunities, automate processes, and coordinate cross-functional initiatives to improve revenue, retention, and operational efficiency.

Manage a portfolio of high-value SaaS customers as a strategic advisor. Build executive relationships, develop success plans, drive product adoption and value realization, monitor customer health, mitigate risks, support retention and expansion, and identify upsell opportunities. Provide product demonstrations and consultative configuration guidance while coordinating with Sales, Support, Implementation, Product, Engineering, and partners to resolve complex customer needs. Use data, customer insights, and AI-enabled tools to inform account strategy and improve customer outcomes.

Leads a global remote IT support function, managing and mentoring one support specialist while handling escalations and hands-on end-user troubleshooting. Owns ticket coordination, IT automation, AI adoption, procurement, vendor management, onboarding and offboarding, systems reliability, and hardware delivery worldwide. Collaborates with SRE, Security, and Workplace teams to maintain secure, reliable IT operations.

Supports EMEA and APAC sales leaders with pipeline management, CRM and sales process adherence, forecasting, goal-setting, quarterly business reviews, and operational improvements. Partners cross-functionally with Sales, Finance, Revenue Operations, Business Systems, and Sales Enablement teams to improve sales execution, methodology adoption, and regional efficiency across the sales lifecycle.

Leads the customer experience team, manages performance and escalations, develops service and process improvements, and coordinates with fulfillment, transportation, and technology teams. The role drives customer satisfaction, operational efficiency, issue resolution, and alignment with broader company goals. Responsibilities include team leadership, strategic planning, continuous improvement, and implementing best practices across customer interactions and logistics operations.