Top Tech Jobs & Startup Jobs in Johor Bahru
The Customer Support Manager will oversee a remote team of Customer Success Representatives, focusing on operational efficiency, team leadership, and customer advocacy. Responsibilities include managing a high volume of customer interactions, developing team capabilities, implementing processes, and collaborating with internal stakeholders to enhance customer satisfaction.
The Customer Support Specialist will manage and resolve customer support requests via chat, phone, and email. Responsibilities include handling billing inquiries, managing customer concerns to reduce churn, and contributing to customer education through training. The role also involves gathering product feedback for improvement.
The Manager of Clinical Research Partnerships will lead partnerships and sales initiatives with biopharma accounts, supporting the sales of Clinical Research services. This role involves generating revenue, managing client relationships, and collaborating with cross-functional teams to improve clinical trial processes and metrics for performance tracking.
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The Director of Corporate FP&A will lead the financial planning process, including budgets and forecasts, partner with various departments for strategic and operational planning, administer financial tools, and drive reporting and analysis to support company growth and investor communication.
The Senior Technical Partner Success Manager will develop strategies to ensure partner success with Contentful implementations, manage relationships with agency/SI partners, oversee onboarding and training processes, and coordinate product launches and campaigns to enhance partner growth and satisfaction.
The Care Navigator will build patient relationships, utilizing motivational techniques to improve health outcomes. The role focuses on triaging vital signs and collaborating with care teams to set patient-centric goals while providing wellness calls and managing alerts. The position emphasizes remote patient monitoring, preventative health education, and emergency care guidance.
In this hybrid role, the Director of Technical Services will lead technical teams focused on solutions consulting, account management, and implementation. Responsibilities include developing strategies for scalability, collaborating with customer success, and mentoring team members while ensuring high-quality service delivery aligned with business objectives.
As a Customer Advisor at Rapid7, you will act as a trusted advocate for clients, helping them improve their security posture through tailored recommendations. Responsibilities include coordinating with teams, providing expertise on industry security trends, assisting with technology deployment, and maintaining strong advisory relationships with clients.
The Senior Vice President in Hedge Fund Finance will manage an accounting team and handle fund accounting and financial reporting processes for various fund vehicles. Responsibilities include maintaining relationships with fund managers, designing service procedures, ensuring compliance, overseeing financial deliverables, and monitoring liquidity and cash positions. This role collaborates with multiple departments and may involve new fund structuring and regulatory compliance tasks.
As a Creative Technologist, you will conceptualize and design digital advertising campaigns using creative technology. Collaborating with internal teams and clients, you will develop campaign-ready assets while driving adoption of the Smartly platform. Your role includes mastering Smartly's features, providing creative recommendations, and influencing innovative strategies across multiple channels.
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