Top Tech Jobs & Startup Jobs in Ipoh

Provide timely, professional customer support via chat, messaging, tickets, and phone in Bahasa Melayu; resolve issues, follow up, and collaborate with teams to maintain high service quality.

Lead channel strategy and geo-expansion across Malaysia and Greater Asia. Build and manage Distributor, Reseller, and MSP partnerships to drive partner-generated pipeline, ARR, renewals, and KPIs. Recruit, enable, and scale partners, run joint campaigns, perform quarterly business reviews, forecast partner transactions, and collaborate with sales and marketing to execute co-selling motions and expand Mimecast adoption in MSSP offerings.

Lead and coach a sales team to achieve revenue targets, develop sales strategy and forecasts, manage key accounts, build relationships with customers and stakeholders, and collaborate with cross-functional teams to drive growth and pipeline development.

Process payroll for indirect labour: verify timekeeping, calculate wages and deductions, maintain leave records, resolve payroll inquiries, prepare management reports, ensure compliance, and collaborate with HR and finance. Familiarity with payroll systems (Infotech HRMS) and Microsoft Office expected.

Manage a portfolio of eCommerce clients, lead strategy calls, build and A/B test Klaviyo/Omnisend campaigns and flows, perform QA, analyse performance metrics and dashboards, and use Trello/Figma and SOPs to ensure on-time delivery and drive revenue and retention.

Own and execute assigned projects end-to-end: communicate with clients, manage schedules and milestones, track status across Iyuno and Netflix platforms, handle invoicing and purchase orders, update guidelines, escalate risks, and produce status and financial reports.

The Product Advisor engages with customers, recommends products, demonstrates features, achieves sales targets, maintains displays, and addresses inquiries.

Work onsite at OSAT in Penang to launch semiconductor products into mass production, analyze production/test data, troubleshoot and resolve yield issues, qualify test hardware/software and testers, manage test inventory and supplier relationships, and support production ramp-up and test maintenance.

Manage relationships with high-value customers and partners in Malaysia to drive new logo, renewal, and cross-sell revenue for Sophos. Qualify opportunities, build C-level and channel relationships, collaborate with Sales Engineering/Marketing/Channel, maintain Salesforce CRM and forecasts, attend events, and coach teammates while ensuring customer satisfaction.

Seeking detail-oriented reviewers for AI training projects, evaluating outputs, generating content, and ensuring cultural relevance. Requires strong analytical skills and attention to detail.