Operations Excellence Manager

Posted 2 Days Ago
Be an Early Applicant
2 Locations
Remote
Senior level
Digital Media
The Role
Drive process standardization and continuous improvement across shared services and operations. Lead/process-mapping, implement DX-enabled automation, manage stakeholder engagement, support ERP integrations and project delivery, provide training, and monitor standardized processes for quality and adherence.
Summary Generated by Built In

RESPONSIBILITIES AND TASKS 

  • Assist Operations Excellence Lead to drive process standardization and project implementation.
  • Align business process standardization strategy with regional direction & strategy to drive process standardization across different business activities.
  • Propose & implement business process improvements through available methods/automation tools to support business & project development throughout project life cycle. 
  • Review business process improvement solutions to determine risks, feasibility & effectiveness.
  • Propose ways to eliminate gaps and weaknesses in business operations.
  • Propose & implement operational policies, standards and procedures by creating flowcharts, process maps or any other visualization tools.
  • Proactively communicate and collaborate with Business Users/PIC. 
  • Work collaboratively to assist in the design and implementation with cross functional teams. 
  • Consult subject matter expert on business operation processes and/or technical team on technical requirements.
  • Participate/lead project meetings & workshops to understand As-Is business process & develop improved & standardized To-Be business process at operational level. 
  • Participate/lead data cleansing activities with business stakeholders and technical team.
  • Facilitate the completion of key activities and milestones in operational projects. 
  • Manage stakeholders & monitor completion of requirements and activities. 
  • Monitor & evaluate standardized process to ensure adherence to quality & standard procedures.
  • Provide expertise and training to users across all supporting countries. 
  • Lead Digital Transformation – support & collaborate with DX champion/specialists & business users to drive & implement DX initiatives across all entities.
  • Upskill/reskill business users knowledge in relation to DX projects requirements to ensure deliverables from projects.

REQUIREMENTS:

  • At least 5 years of experience in operations/continuous improvement in a shared service centre for finance operations (P2P, O2C, R2R) and/or non-finance operations.
  • At least 2 years of experience in driving & implementing process improvement & standardization initiatives thru DX strategy.
  • Experience working in an ERP accounting environment, using such systems as Oracle, Microsoft Power Platform and/or Esker/Ariba is a must.
  • Understanding & competence in implementing process improvement & standardization initiatives with the knowledge of DX & related tools is a must.
  • Understanding of process improvement methodologies such as Lean Six Sigma.
  • Knowledge of Accounting Policy is an advantage  Experience working in shared service centre environment.
  • Experience in ERP integration for new ERP system rollout  Experience in Project Management/Project Management Office
  • Experience with multi-faceted business transformation/automation initiatives across multiple geographies and business units
  • Ability to negotiate with all levels of management, both internally and externally 
  • Solid PC skills and is proficient in the use of applications in the MS-Office suite, including MS-Excel
About Us
About Us

FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.
About the TeamAt Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.

Skills Required

  • Minimum 5 years experience in operations/continuous improvement in a shared service centre (P2P, O2C, R2R) and/or non-finance operations
  • At least 2 years driving and implementing process improvement and standardization through Digital Transformation strategy
  • Experience working in an ERP accounting environment (e.g., Oracle) and familiarity with Microsoft Power Platform, Esker, or Ariba
  • Competence implementing process improvement and standardization initiatives using DX and related tools
  • Understanding of process improvement methodologies such as Lean Six Sigma
  • Experience in ERP integration for new ERP system rollout
  • Experience in Project Management / Project Management Office (PMO)
  • Experience with multi-faceted business transformation/automation initiatives across multiple geographies and business units
  • Ability to negotiate with all levels of management
  • Proficient in MS-Office applications, including advanced MS-Excel
  • Knowledge of Accounting Policy
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The Company
HQ: Ratingen
872 Employees

What We Do

Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy

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