Manufacturing Operations Supply Project Manager

Posted 2 Days Ago
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Bayan Lepas, Barat Daya, Pulau Pinang, MYS
In-Office
Expert/Leader
Cloud • Information Technology • Internet of Things • Professional Services • Software
The Role
Owns end-to-end PCBA supply operations with contract manufacturers, including material pipeline management, clear-to-build readiness, supply commits, inventory optimization, excess and obsolete material control, engineering changes, capacity planning, product transfers, cost management, and performance improvement. The role ensures supply continuity, quarterly build achievement, on-time delivery, and effective coordination across global planning, procurement, inventory, engineering, and fulfillment teams.
Summary Generated by Built In

Meet the Team 

Join our team as a Manufacturing Operations Supply Project Manager, responsible for overseeing end-to-end PCBA supply operations with Contract Manufacturers. The selected candidate will assume full ownership in driving PCBA supply continuity to meet global demand while achieving organizational goals and KPIs. This role is ideal for professionals with extensive experience in materials management and Contract Manufacturer engagement; knowledge of production planning will be an added advantage. Within our team, we foster a culture of collaboration, open communication, and continuous learning — empowering every member to succeed and grow professionally.

Your Impact 

This position is accountable for managing all supply operations deliverables to ensure alignment with organizational goals. The scope of responsibilities spans end-to-end material management, including material shortage management, clear-to-build readiness, PCBA supply commits and accuracy, and on-time PCBA delivery to direct fulfilment sites. Additional responsibilities include inventory management, excess and obsolete control, engineering change management, Non-Material Spend (NMS) oversight, product transfers, contract manufacturer audits, and other related operational activities.

  • Material pipeline management: Ensure CM pipelines material per Cisco demand at component lead time.

  • Clear-to-build oversight: Manage CTB process with CM, maintaining visibility on material readiness and critical components gating CTB.

  • Quarterly build plan: Accountable for achieving quarterly build targets across assigned product families.

  • Execution excellence: Drive flawless execution and timely due diligence by CM in material management.

  • Escalation and allocation: Escalate gating components with CSP/GSM after CM due diligence; collaborate with PPF and CSP for allocation in cases of global shortages.

  • SCR Commit: Drive CM commit to Cisco demand, ensuring maximized CTB in their commits.

  • CM Performance management: Drive CM performance against key metrics (SCR Coverage, SCR Accuracy, Build Target Coverage, OTC, Delivery to CT2R, Inventory Commit).

  • Capacity management: Collaborate with CM and cross-functional teams to right-size capacity and maintain utilization below thresholds, ensuring flexibility for demand upside per contractual terms.

  • Inventory optimization: Collaborate with CM, Inventory Team, PPF, GHub, and CSP/GSM teams to optimize inventory and support Cisco initiatives.

  • Excess material management: Address excess material caused by demand reductions, engineering change, product EOL, or other factors by working with CM, PPF, Inventory Team, Service Depot Team to site balance, buybacks, re-ID/re-program, scrap, etc.

  • Engineering change management: Drive ECO management with CM, ensure proper LECO implementation scheduling, ensure supply continuity and smooth transitions between old and new parts without line down/excess surprises.

  • Product transfer support: Drive material for product qualification, manage qualification builds, manage mass production ramp, manage PO swap and excess material transfers.

  • Lead time and build priorities: Partner with PPF team to support product lead time goals, build targets, and build priorities.

  • Cost management: Manage E&O disposition, BAAO setup, NMS, PPV, OT cost.

  • NPI transition: Ensure smooth transition from NPI to sustaining.

  • Central initiatives: Collaborate with central material organization to deploy or adopt new tools/processes.

  • CM audit: Participate in annual business operations audit at the CM; covering BOM, Planning, Procurement, Inventory Management and Warehousing.

Minimum Qualifications

  • Minimum 8–10 years of experience in Materials Management

  • Working knowledge with planning/ERP systems, including Kinaxis, SAP, Oracle, or equivalent platforms

  • Strong Contract Manufacturer (CM) management skills, with proven ability to drive performance and collaboration

  • Excellent problem solving and analytical skills, with strong attention to detail

  • Effective communication and collaboration skills, with the ability to engage stakeholders across global regions

Preferred Qualifications

  • Self-driven and independent

  • Material Planning knowledge

  • Production Planning knowledge

  • High standards of data integrity

  • Strong follow-up skills

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Skills Required

  • 8–10 years of experience in Materials Management
  • Working knowledge of planning and ERP systems, including Kinaxis, SAP, Oracle, or equivalent platforms
  • Strong Contract Manufacturer management skills with the ability to drive performance and collaboration
  • Excellent problem-solving and analytical skills with strong attention to detail
  • Effective communication and collaboration skills across global regions
  • Self-driven and independent
  • Material Planning knowledge
  • Production Planning knowledge
  • High standards of data integrity
  • Strong follow-up skills

Cisco Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cisco and has not been reviewed or approved by Cisco.

  • Healthcare Strength Health coverage is described as robust with multiple plan options and access to onsite/virtual LifeConnections Health Centers on major campuses. Company materials also highlight mental-health resources and comprehensive preventive care, supporting strong core medical benefits.
  • Leave & Time Off Breadth Time away includes company‑wide recharge days, a paid birthday, a year‑end shutdown, and paid Critical Time Off for emergencies. Paid volunteer days further expand opportunities to step away and recharge.
  • Parental & Family Support Policies include a global minimum for paid parental leave for primary caregivers, caregiving concierge services, and on‑site children’s learning centers in select locations. In the U.S., family‑building support is consolidated under Carrot with a defined lifetime maximum, indicating structured assistance across fertility, preservation, adoption, and surrogacy.

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The Company
HQ: San Jose, CA
77,500 Employees
Year Founded: 1984

What We Do

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

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