Top Tech Jobs & Startup Jobs in Fortaleza

Handle billing and subscription inquiries via email and phone, manage cancellation exit interviews, process credit/refund requests, escalate complex issues, collaborate with cross-functional teams to resolve subscription bugs, analyze billing trends, contribute to support documentation, and assist with month-end billing tasks to improve customer experience and accuracy.

Lead retention marketing strategy and execution for e-commerce clients across email, SMS, loyalty, and subscription programs. Manage client relationships, campaign calendars, segmentation, automation, QA, reporting, and KPI analysis. Guide retention specialists and designers, approve deliverables, coordinate with Performance and Strategy teams, and develop data-driven initiatives that improve customer engagement, repeat purchases, retention, and lifetime value.

Design and animate product-focused motion graphics for web, app, marketing, and editorial content. Collaborate with product, marketing, and design teams to create compelling animated experiences, maintain consistent visual language, manage multiple projects, meet deadlines, and stay current with motion design trends and techniques.

Manage and grow Milestone’s Brazil channel business by developing distributors, resellers, system integrators, consultants, and enterprise security partners. Drive revenue through joint business plans, complex sales cycles, partner enablement, end-user influence, field presentations, project registrations, forecasting, and RFP/RFQ/RFI support. The role requires extensive territory travel, Salesforce pipeline management, solution knowledge, and collaboration with internal sales and technical teams.

Lead RevenueCat’s technology partner ecosystem strategy, prioritizing integrations and strategic relationships based on customer demand, commercial value, and effort. Develop partnerships end-to-end, create creative go-to-market motions, support integration prioritization, measure ecosystem impact, and establish scalable models for inbound partner requests and lower-touch integrations. Collaborate cross-functionally with Product, Engineering, Marketing, Sales, and Customer Success in a high-ownership remote startup environment.

Lead enterprise-scale ServiceNow platform engineering across ITSM, ITOM, ITAM, CSM, CMDB, integrations, automation, and AI capabilities. Own complex technical designs, engineering standards, platform governance, performance, security, reliability, and critical incident response. Drive integrations, SDLC, DevOps, CI/CD, automated testing, and responsible AI adoption. Partner with architects, security teams, product owners, and senior stakeholders while mentoring engineers and guiding multi-stream initiatives.

Perform monthly journal entries, balance sheet and cash reconciliations, variance analysis, and month-end close activities under US GAAP. Maintain SOX 404 internal-control documentation and testing, prepare audit schedules, and support quarterly and annual financial reviews. The role requires advanced Microsoft Excel skills, professional English fluency, collaboration with US Central time zones, and experience using Claude or comparable large language model tools.

The Senior Data Scientist will lead complex data science initiatives, collaborate with marketing and product teams, and create statistical models to drive strategic decisions.

Partner with product and engineering to build and maintain user-facing reports and data models, perform product/feature analyses, ensure analytics-ready schemas, address ad hoc data needs, and identify AI opportunities to automate and improve analytics.

Generate LATAM business opportunities through strategic outbound prospecting, inbound lead qualification, multichannel campaigns, and prospect reactivation. Build and maintain sales pipelines, research target accounts, assess ideal customer fit, collaborate with Account Executives and marketing, support events and campaigns, and maintain accurate Salesforce activity and lead data. The role requires B2B sales development experience, cold-calling ability, enterprise software knowledge, and proficiency with Salesforce, Outreach, and LinkedIn Sales Navigator.