Top Remote Technical Account Manager Jobs

The Technical Account Manager acts as a customer liaison, providing technical advice, ensuring platform adoption, and driving customer satisfaction while identifying growth opportunities.

Serve as the primary technical liaison embedded with assigned law enforcement agencies to lead deployments, troubleshoot and resolve critical issues, advocate customer needs, build dashboards and reports (Power BI/SQL), provide training and onsite support, and collaborate with engineering, product, and sales to improve product adoption and reliability.

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

Serve as the primary technical contact for assigned law-enforcement agencies to deploy, troubleshoot, and drive adoption of Axon’s cloud and integrated solutions. Lead escalations, coordinate cross-functional root-cause analysis, deliver training, support data integrations and reporting (Power BI/SQL), and recommend workflow improvements. Work onsite as needed, advocate for customer priorities, and enable successful operational outcomes while maintaining CJIS compliance.

The Technical Account Manager is responsible for guiding customers through the Wiz platform, driving adoption, and ensuring customer satisfaction while managing a book of business and collaborating across teams.

Own a pooled book of ~1,000 paying accounts using signal-driven prioritization to drive expansion, credit conversions, cross-sell, and retention. Build playbooks, provide product intelligence to product teams, refine the signal engine, and create scalable outreach content. Focus on accounts in the $500–$1,667 MRR band, intervene on declining usage, and hand off accounts that qualify for high-touch TAMs.

Manage 5-10 enterprise customers as a technical advisor for platform usage, integrations, and architecture. Translate requirements into product features, drive adoption, coordinate escalations, lead QBRs and integration reviews, and monitor platform health and KPIs.

Own technical success for top-tier customers by acting as their technical point of contact, ensuring platform health, scalability, and performance. Lead handoffs, manage escalations and incidents, provide architecture and optimization recommendations, triage product issues, and translate customer insights into product improvements while coordinating cross-functional teams.

Lead technical account management for enterprise customers: coordinate cross-functional technical projects, manage timelines and deliverables, liaise between GTM, Solutions Engineering, Product and Support, drive onboarding to adoption, maintain project documentation, and provide architectural and operational guidance to maximize customer value.

The Manager of Technical Account Management will lead a team of TAMs, ensuring exceptional support while driving customer success through data-driven decisions and process optimization.

As a Technical Account Manager, you'll build strong customer relationships, translating business goals into technical strategies and ensuring success with Docebo's AI-powered learning platform.

Serve as the technical lead for a portfolio of live customers, ensuring product delivery excellence and client satisfaction. Conduct technical discovery, understand customer data schemas and integrations, provide platform guidance and enablement, produce health/status reports, use DOMO for customer health monitoring, and coordinate with support and engineering to resolve issues and drive outcome-aligned adoption.

Serve as a technical advocate for enterprise customers using Red Hat OpenShift; understand customer infrastructure, drive adoption, deliver workshops, lead complex troubleshooting, coordinate across sales, product, engineering, and support, and visit customer sites as needed.

Serve as strategic technical advisor to help customers adopt, optimize, and operationalize Illumio's segmentation platform. Deliver onboarding, health checks, adoption planning, executive reviews, risk identification, escalation coordination, and cross-functional partner alignment to drive measurable value and platform maturity. Travel up to 30% for customer engagements.

Manage enterprise manufacturing customer accounts to drive renewals, expansion, and operational reliability. Support CBM and CMMS initiatives, lead project implementations and trainings, coordinate internal and external resources, and ensure customer ROI and satisfaction. Travel up to 25% across North America for kick-offs and stakeholder engagement.

Manage enterprise manufacturing customer projects, support CBM and CMMS initiatives, ensure customer satisfaction and ROI, lead implementations and trainings, drive account growth and operational excellence, coordinate internal/external resources, and visit customers during kickoffs.

Manage manufacturing customer projects (CBM and CMMS), ensure customer satisfaction and ROI, coordinate internal/external resources, lead implementations and training, drive account growth, and perform on-site visits for project kick-offs.

Manage enterprise manufacturing customer accounts to drive retention and expansion by supporting CBM and CMMS projects, ensuring ROI, implementing projects, training stakeholders, and improving maintenance reliability.

Manage manufacturing customer projects to ensure successful implementation and adoption of Tractian solutions. Drive account growth, retention, ROI, and operational reliability through stakeholder training, resource coordination, and on-site kickoff support.

The Technical Account Manager serves as a strategic advisor for enterprise customers, ensuring their success with Omni's analytics platform and optimizing integration and adoption.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.

The Technical Account Manager is responsible for ensuring customer satisfaction by optimizing Salt Security's API security solutions, driving value realization, and managing relationships with key stakeholders.

The Technical Account Manager at Salt Security engages customers to maximize product value, ensuring smooth operationalization and satisfaction. This role involves proactive customer interactions, collaboration with cross-functional teams, and delivering tailored solutions based on customer needs, particularly focusing on API security.

The Technical Account Manager will manage publisher migrations, support publishers post-launch, build relationships, and improve processes while collaborating with a team.

Act as primary technical advisor for assigned accounts, drive product adoption, monitor SIEM/EDR telemetry, resolve complex issues, present technical reviews, enable clients and partners, identify expansion opportunities, and maintain client satisfaction and renewals.