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This role involves working with customer technical needs, assessing their IT infrastructure, collaborating on value propositions, delivering presentations, protecting HPE's market position, maintaining pipeline information, and facilitating the transition from sales to implementation.

As a Customer Success Manager, you will drive value from Clarivate's Academic and Government solutions by supporting customers' business outcomes, managing relationships, and identifying risks. Your role includes delivering exceptional experiences, customer training, driving growth, and providing high-level governance. You will also conduct business reviews and support the Customer Success mission while mentoring team members.

As an Engineering Manager, you will lead and mentor a team of engineers, collaborate with cross-functional teams, drive architecture and design of scalable systems, ensure best engineering practices, manage timelines and resources, and advocate for technological innovation while fostering a positive team culture.