Top Operations Management Jobs in Rome

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Support the SVP of Sales & Partnerships by building commercial operations: prepare proposals, RFPs, and meeting materials; coordinate inputs; track next steps; organize templates and case studies; use CRM data, reporting, and AI tools to speed research and drafting; ensure commercial work is prepared, organised, and moving forward.

Lead and scale the global Procure-to-Pay function across NA and Europe, overseeing vendor onboarding, purchasing, invoice processing, payments, month-end AP close, internal controls, NetSuite P2P workflows, automation, stakeholder partnerships, audits, and a distributed Finance Operations team.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead European defence programme delivery and business operations: govern schedules, budgets, risks, and quality; manage subcontractors and supply chain; own Salesforce pipeline and executive reporting; enforce export control and data governance; establish SOPs and operating rhythms to scale EMEA operations aligned with US leadership.

Own partner onboarding from signed contract to first bookings: design SOPs, SLAs, and KPIs; coordinate BDMs, Support, and Finance; build and lead an Implementation team; run multiple onboarding pipelines; hand validated partners to Client Account Managers. Work cross-functionally, use HubSpot and JIRA, and create scalable processes.

Lead international product launches and design scalable VAT/GST tax workflows, combining process design, automation (RPA, SQL, AI agents), SOPs, and cross-functional coordination to support compliance and scale global operations.

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.