Top Operations Management Jobs in Italy

Leads strategy, delivery, governance, adoption, and lifecycle management for agentic AI products across Pfizer’s regulated manufacturing network. Defines use cases, roadmaps, evaluation frameworks, guardrails, success metrics, and value-realization models while partnering with manufacturing, engineering, data, quality, cybersecurity, and business teams. Oversees pilots, production deployment, monitoring, continuous improvement, responsible AI, and scaling of intelligent manufacturing capabilities.

Lead and coordinate global security operations, SOC/MDR services and incident response. Improve detection (SIEM/SOAR), manage vulnerabilities and threat intelligence, oversee security platforms (EDR/XDR, NDR, firewalls, MFA), coordinate vendors and teams, ensure compliance with ISMS/ISO27001/NIS2/GDPR, and report to the Group CISO while driving continuous improvement and resilience across a multinational enterprise.

Lead and coordinate all technical plant functions (production, planning, engineering, maintenance, continuous improvement). Translate strategic directives into operational plans, drive KPI performance and corrective actions, foster team development, ensure safety and regulatory compliance, and partner with HR and EHS on workforce and safety matters.

Lead and develop manufacturing operations at the sulphonation plant, driving safety, quality, productivity, cost and sustainability targets. Manage multidisciplinary teams, run continuous improvement and digital transformation initiatives, analyze KPIs, lead root-cause problem solving, and implement standardized processes to achieve world-class manufacturing performance.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead operational compliance and rider operations in Italy: manage a 4-person team, ensure legal and regulatory compliance, handle union relations, optimize rider support, billing and cash processes, collaborate cross-functionally, and drive process efficiency and automation using data.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead global store design and visual merchandising strategy for Vhernier boutiques. Manage boutique design projects, budgets, vendors, VM guidelines, seasonal concepts, training, and a SDP&VM team to ensure consistent brand image and commercial success across retail and wholesale touchpoints.

Lead strategy and operational improvement for a global EMC laboratory network. Partner with lab, commercial, and finance leaders to analyse performance, drive utilisation and profitability, deliver business planning, implement best practices, and provide executive reporting and recommendations to support sustainable growth and investment decisions.

Coordinate partner-related operations across the organisation, manage partner onboarding and status, oversee Project Agreement lifecycles, support call and change request processes, develop guidelines, templates and training, and drive process standardization to improve operational efficiency and transparency.

Manage and coordinate port operations across assigned European ports, acting as primary liaison with port agents, terminals, authorities, and vendors. Ensure safe, compliant, cost-effective vessel calls, oversee vendor performance, support itinerary execution and contingency planning, manage budgets and invoices, and drive operational improvements and stakeholder relationships to optimize guest experience and operational readiness.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Lead AIT operations as the link between AIT and Program Management, ensuring program milestones, budgets, schedules, staffing and resources are met. Coordinate launch campaign activities, manage teams (4–20+ people), liaise with engineering, quality and customers, prepare bids and work packages, and travel to launch sites when required.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead European defence programme delivery and business operations: govern schedules, budgets, risks, and quality; manage subcontractors and supply chain; own Salesforce pipeline and executive reporting; enforce export control and data governance; establish SOPs and operating rhythms to scale EMEA operations aligned with US leadership.

The Business Operations Manager will enable team efficiency through project management, data analysis, and strategic initiatives, supporting growth.

As Business Operations Manager, you'll lead the launch and scaling of Numeral's product in international markets, design tax workflows, and enhance operational efficiency through automation.

The Operations Development Product Group Manager is responsible for leading transformational initiatives in operations, strategy, and technology while fostering high-performing teams and driving improvements in manufacturing, digitalization, and competitiveness.

Own partner onboarding from signed contract to first bookings: design SOPs, SLAs, and KPIs; coordinate BDMs, Support, and Finance; build and lead an Implementation team; run multiple onboarding pipelines; hand validated partners to Client Account Managers. Work cross-functionally, use HubSpot and JIRA, and create scalable processes.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Lead and scale the global Procure-to-Pay function across NA and Europe, overseeing vendor onboarding, purchasing, invoice processing, payments, month-end AP close, internal controls, NetSuite P2P workflows, automation, stakeholder partnerships, audits, and a distributed Finance Operations team.

Lead and improve the global Procure-to-Pay lifecycle across North America and Europe, overseeing vendor onboarding, AP, payments, month-end close, controls, metrics, and NetSuite P2P. Drive automation, partner with Finance/Procurement/Tax, support audits and tax reporting, and manage and develop a distributed Finance Operations team.

Own and improve cross-functional GTM processes across the customer lifecycle. Design, implement, document, and govern scalable lifecycle stages, handoffs, SLAs, automations, and AI workflows. Monitor process performance, run audits and KPI reviews, lead multi-market rollouts across Europe, coach operations peers, and build the GTM Process Library as the single source of truth to drive conversion, retention, efficiency, and revenue.