Top Operations Management Jobs in Italy

Manages the daily operations of a human services branch office, including staff supervision, program administration, policy implementation, performance monitoring, budgeting, service evaluation, and goal setting. Leads staff development, training, team building, accountability, and change management while maintaining program performance targets. The role involves high-volume customer contact, occasional evening hours, 24/7 emergency accessibility, and local or statewide travel.

Negotiate and manage clinical trial site contracts, amendments, budgets, payment schedules, and related legal documents. Support study start-up planning, ensure compliance with sponsor requirements and local regulations, resolve contractual issues, and monitor timelines, milestones, and financial goals. Collaborate with sponsors, research sites, legal teams, and cross-functional stakeholders while providing contract guidance and market information for clinical research programs.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Leads operational delivery of inspection and technical services across Italy and Mediterranean markets. Manages inspectors, resources, project coordination, client relationships, operational risks, team development, and service quality. Supports business development, proposals, tenders, and market expansion across energy, EPC, infrastructure, and industrial sectors. Drives operational excellence, efficiency improvements, standards alignment, and effective resource utilization while fostering engagement and retention.

Leads operational delivery across Europe and Africa, managing teams, client relationships, recruitment, service performance, KPIs, compliance, invoicing, profitability, tenders, mobilization, and commercial support. The role strengthens operational capability in Italy, coordinates regional resources, resolves client issues, and ensures consistent service standards across multiple countries. Frequent regional travel is required.

Lead Italy’s operational compliance and rider operations, managing a team across rider acquisition, support, billing, cash management, union relations, and legal coordination. Ensure compliance with Italian regulations, strengthen union and authority relationships, optimize rider onboarding and support, improve billing processes, and drive automation and operational efficiency. Collaborate with global operations, legal, and finance teams while using data to inform decisions.

Own Revenue Operations for the EMEA go-to-market team, partnering with Marketing, Sales, SDR, Solutions Engineering, and Customer Success leaders. Run forecasting, pipeline, and business review cadences; ensure data quality; translate strategy into regional processes; deliver actionable insights; support planning and FP&A; drive adoption of new initiatives; and represent regional needs to systems teams.

Leads HR strategy and operations for two Italian entities and sites. Advises leadership on workforce planning, talent, performance, succession, employee relations, recruitment, and organizational development. Owns contracts, payroll coordination, labor-law and CCNL compliance, industrial relations, benefits, health and safety coordination, HRIS accuracy, reporting, and GDPR-aligned processes. Partners with international HR teams and external providers while supporting post-acquisition integration and HR systems harmonization.

Manage end-to-end card operations for debit, credit, prepaid, and business products. Lead issuance, disputes, chargebacks, fraud processes, controls, reconciliations, service performance, incident remediation, and third-party oversight. Provide people leadership, ensure regulatory and operational-risk compliance, support projects and audits, and drive automation, simplification, resilience, and data-driven improvements across card-processing activities.

Owns global operations scorecards, KPI governance, data quality, dashboards, and reporting across 30+ manufacturing plants and five regions. Analyzes operational data to support executive decisions, improves business processes, maintains reporting infrastructure, and coordinates Oracle ERP data integration. The role also supports AI/ML pilots, cross-functional governance, and standardized global reporting. Travel is expected 25%–35%.

Owns Vertiv’s global operations strategy portfolio, coordinating 3- to 5-year strategic initiatives across regions, functions, and manufacturing sites. Responsibilities include governance, milestone and risk management, executive reporting, strategy deployment through Hoshin Kanri and X-Matrix, Lean and continuous-improvement integration, performance management, scenario planning, and cross-functional alignment.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Leads all operations at a manufacturing facility, including production, quality, engineering, maintenance, continuous improvement, and EHS. Owns safety, quality, productivity, cost, customer service, and operational performance targets while developing teams and supporting growth. Drives Lean and continuous improvement initiatives, equipment reliability, capital projects, compliance, employee engagement, and cross-functional collaboration with Finance, HR, Supply Chain, and Commercial teams.

Owns roadmap planning and execution across engineering and product teams. Manages development workflows, tools, documentation, KPIs, releases, stakeholder alignment, and process improvements. Supports technical product owners, product managers, budgeting, and go-to-market readiness while promoting consistent, efficient software delivery. The role requires strong organizational, communication, stakeholder management, and technical process expertise in a technology-driven environment.

Drive continuous improvement across semiconductor manufacturing and facility operations. Lead initiatives focused on productivity, OEE, throughput, yield, cost reduction, waste elimination, automation, and digitalization. Use Lean, Six Sigma, Kaizen, TPM, value stream mapping, structured problem solving, and root cause analysis to deliver measurable improvements. Partner with cross-functional teams, coach employees, manage improvement projects, and report performance to site and global leadership.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Leads the site Quality function, managing quality personnel and maintaining the Quality Management System. Oversees audits, regulatory compliance, customer and project quality, inspection plans, corrective actions, supplier quality, and continuous improvement. The role requires manufacturing QA/QC expertise, welding and pressure equipment knowledge, ISO and regulatory compliance experience, strong analytical and leadership skills, and native Italian with fluent English. This is an on-site position in Solaro, Italy, with occasional travel.

Supports global Sales and GTM teams by designing territories and segmentation models, managing forecasting, pipeline inspection, quotas, compensation, fiscal planning, and sales technology systems. The role leads cross-functional projects, documents requirements, improves sales processes, maintains data integrity, manages vendors, and provides analytical insights to leadership across EMEA and APAC.

Leads the Client Operations Team, overseeing incoming lead assessment, merchant onboarding, payment acceptance setup, post-activation monitoring, service promotion, cross-department coordination, and accurate client database management. The role requires team leadership, strong communication and presentation skills, organization, CRM proficiency, payment acceptance knowledge, and fluency in English and Italian.

Manages workplace health and safety operations for Italian data center facilities, acting as the legally designated RSPP. Responsibilities include risk assessments, audits, incident investigations, regulatory compliance, ISO 45001 implementation, emergency planning, training, PPE management, contractor and client coordination, safety documentation, KPI tracking, and continuous improvement. Requires at least five years of operational H&S experience on technical sites, strong knowledge of Italian safety regulations, English fluency, and familiarity with safety improvement methodologies.

Leads operational and commercial performance across aparto’s Italian student accommodation portfolio. Manages property P&Ls, budgets, occupancy, revenue, compliance, maintenance, safety, resident experience, and operational standards. Coaches General Managers and site teams, manages investor and stakeholder relationships, drives continuous improvement, oversees refurbishments and mobilisations, and ensures properties meet financial, regulatory, service, and presentation objectives.

Leads chauffeur supply operations across European markets, managing supply-demand balance, pricing, margins, partner relationships, quality, and operational performance. Develops supply strategies, negotiates with partners, analyzes market data, improves processes, and collaborates cross-functionally with Sales, Marketing, Legal, Finance, BI, and Product. Builds and develops regional teams, represents chauffeur insights, and travels regularly to strengthen partnerships and monitor market conditions.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Lead and coordinate global security operations, SOC/MDR services and incident response. Improve detection (SIEM/SOAR), manage vulnerabilities and threat intelligence, oversee security platforms (EDR/XDR, NDR, firewalls, MFA), coordinate vendors and teams, ensure compliance with ISMS/ISO27001/NIS2/GDPR, and report to the Group CISO while driving continuous improvement and resilience across a multinational enterprise.