Top Remote Jobs in Milan

Lead program-level change strategy, readiness framework, and QA for change deliverables. Standardize key user learning journeys, manage the integrated change plan, oversee risks and issues, direct Functional Change Leads, represent change at leadership forums, and build lasting organizational change capability.

Manage and grow strategic enterprise accounts in Italy through upselling, cross-selling, and complex SaaS sales. Lead executive and technical engagements, conduct business reviews, negotiate enterprise upgrades, and maintain account forecasts in Salesforce.com. Advise customers on clean code, application security, AI-enhanced secure coding, and compliance standards including DORA, CRA, and OWASP. Collaborate with marketing and sales teams to develop campaigns and share best practices for regulated industries.

Acquire new customers within an assigned territory through prospecting, networking, referrals, and in-person meetings. Build trusted customer relationships, close sales, manage an active portfolio, provide post-sale support, and identify upselling and cross-selling opportunities. Represent Teya’s brand, share market feedback, meet sales targets, and develop expertise in its fintech, payments, and software products.

Build and own evaluation infrastructure, observability tooling, datasets, annotation workflows, and diagnostic systems for production AI agents. Lead experiments across prompts, models, routing, caching, cost, and latency. Diagnose failures across planning, tool use, and agent execution, while partnering with AI Core engineering. Manage and grow the AI Quality team as a hands-on player-coach, contributing directly to production code and technical direction.

Manage a portfolio of life sciences customer accounts, driving adoption, utilization, operational digitization, measurable ROI, renewals, and commercial expansion. Serve as the internal customer champion and trusted advisor while coordinating Sales, Product, Engineering, Support, Professional Services, and partners. Build executive relationships, lead stakeholder presentations, guide GxP manufacturing change management, and improve Customer Success processes. The role requires life sciences industry experience, enterprise collaboration, and up to 15% travel across the EMEA region.

Drafts, reviews, and negotiates commercial contracts for enterprise SaaS transactions, including software licenses, DPAs, NDAs, reseller, partner, and vendor agreements. Partners with sales, operations, finance, and other teams across Italy and the UK, provides practical legal guidance, improves agreements and processes, and supports complex business negotiations. Requires strong commercial judgment, contract expertise, communication skills, Italian fluency, and the ability to manage multiple priorities.

Build and ship AI-native product capabilities, including models, tools, retrieval, and evaluation. Lead technical delivery for product areas, design and review code, partner with product owners, support CI/CD and production readiness, instrument features, improve shared engineering patterns, and mentor AI Product Engineers. The role requires strong software engineering fundamentals, production systems experience, and hands-on AI/ML or generative AI integration.

Own data science for customer-facing product features, including LTV prediction, experimentation, benchmarking, and forecasting. Proactively analyze data to identify customer problems and product opportunities, build and deploy production-grade models, and influence product roadmaps. Partner with Product, Engineering, and Analytics, communicate findings to varied audiences, iterate on shipped features, and lead new data-driven initiatives.

Secure Zapier’s production infrastructure by identifying and mitigating risks, hardening cloud environments, improving Terraform and CI/CD security, managing vulnerability and misconfiguration tools, enforcing least-privilege access, strengthening data governance, hardening Kubernetes images, and supporting incident response. The role collaborates with Platform, Engineering, and Security teams in a remote-first environment.

Partner with sales to discover customer needs, solve technical challenges, demonstrate Atlassian solutions, identify expansion opportunities, guide implementation strategies, and provide customer and competitive insights to product teams.