Top Tech Jobs & Startup Jobs in Naples

As a Technical Solutions Account Manager, you'll oversee customer onboarding, ensure product value, manage technical projects, and collaborate cross functionally to enhance customer experience.

Lead data-visualization and dashboard design for Nebius Platform and Grafana. Partner with product managers and engineers to create scalable observability interfaces, define best practices, maintain the design system, and contribute to other compute service UIs as needed.

Sell ElevenLabs' AI voice platforms across Italy by building and expanding strategic enterprise accounts, leading consultative multi-stakeholder sales cycles, developing account strategies, and acting as a trusted advisor to C‑level buyers. Partner with Customer Success and engineering to ensure onboarding, deployment, and expansion while navigating complex Italian procurement, legal, and regulated-industry requirements.

Drive new business and upsell within existing enterprise accounts in Italy. Use consultative selling of security cloud solutions, work with renewals, presales and PS teams, develop account/opportunity plans, manage CRM and forecasts, engage C-level stakeholders, and build partner/channel relationships to meet revenue targets.

Lead design, research, and productionization of NLP and LLM capabilities (NER, classification, generation, semantic search, RAG/GraphRAG). Build experiments, prototypes, evaluation metrics, and integrate models into production workflows while collaborating with engineering, data, and product teams.

Lead analytics strategy and partner with Finance, Sales, Marketing, and Product to design, automate, and maintain metrics, dashboards, and analyses. Ensure data quality (dbt), build scalable analytics solutions, embed AI-driven and agentic workflows, and translate insights into actionable business outcomes to improve acquisition, retention, and growth.

Manage 100–200 mid/mass-market accounts focusing on renewals, upsells, relationship development, and revenue growth. Provide consultative support, process orders, meet renewal/growth targets, track at-risk accounts, collaborate with cross-functional teams, and conduct quarterly business reviews. Travel ~50%.

Own end-to-end product features for a billing platform: discover, scope, implement, release, and iterate. Work with customers and cross-functional teams, contribute to product decisions, build reliable solutions, use AI to prototype and accelerate work, and engage with the open-source community on GitHub.

Provide coaching and quality oversight for Raters on Italian-language annotation projects: create gold sets, run test rounds, perform tier-2 reviews, analyze KPIs and datasets, craft client communications, and collaborate with R&D to improve AI training data and rating accuracy.

Lead applied ML efforts to embed LLMs and agentic workflows into production, focusing on anti-fraud, automated evaluation, and operational automation. Design reusable architectures, implement observability and A/B tests, partner with delivery and clients, and set engineering standards for prompts, agents, pipelines, and CI/CD.