Top Senior Tech Support Jobs

Provides high-level pre and post-sales support for digital copiers and printers. Responsible for staff performance monitoring, training, mentoring, troubleshooting, and technical documentation creation, while overseeing daily operations and ensuring equipment functionality.

Provide technical training, user support, and light project coordination for a data modernization program. Develop and validate training materials, deliver onboarding and demos, troubleshoot user issues, capture feedback, and coordinate with engineers and DevOps to ensure accurate, usable documentation and enablement for technical and non-technical users in a classified cloud/data environment.

Act as a senior technical resource for sales, distributors, and customers: troubleshoot escalated issues, specify product fit, create assemblies, review CAD, perform discovery and onsite support, train others, assist Engineering and oversee lower-level support, deliver technical presentations, and manage projects with account managers.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.