Top Senior Tech Support Jobs

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

Oversee quality assurance and technical support for program deliverables, manage PMO processes, lead training on AI tools, and ensure project timelines are met.

The Team Leader oversees the Engineering Maintenance and Technical Support team, managing operations, leading projects, and ensuring the quality and performance of test equipment in support of vehicle development.

The Installation Manager oversees POS deployments, manages contractors, ensures installation standards, and provides troubleshooting support. The role also involves quality monitoring and cross-functional coordination with various teams.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As an Enterprise Technical Support Specialist, you will resolve complex issues for enterprise customers, enhance support processes, and collaborate with engineering teams. You will manage high-priority support tasks, scale efficiency, and maintain strong client relationships.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

Provide expert technical support for Apple devices and Mac laptops, including troubleshooting, user training, onboarding, and network administration tasks.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

The Senior Technical Support Engineer will assist customers in maximizing value from HERE's location products by diagnosing issues with mobile SDK applications and managing escalations efficiently.

As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.

Provide all-source maritime and subsea intelligence targeting and operational support: develop target intelligence packages, identify collection gaps, produce finished intelligence and brief senior leaders, support real-time operations and capability development, and manage large maritime intelligence databases and sensitive compartmented information.

Provide front-line technical support, diagnose problems, manage help desk tickets, and ensure SLAs are met while collaborating with users and IT staff.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

As a Technical Support Engineer at Axon, you will troubleshoot and resolve technical issues in a complex SaaS environment, collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.

The Technical Support Engineer 2 resolves complex issues in Windows and Linux environments, manages virtual infrastructures, and provides customer support while adhering to SLAs in a multi-data center setup.

The Technical Support Manager will lead the Product Expert team, providing high-quality customer support, driving team performance, and advocating for customer insights to improve the product roadmap.

The Sr. Technical Support Specialist provides high-level IT support for C-Suite executives, ensuring seamless technology experiences, troubleshooting tech issues, and managing systems during high-stakes meetings.

The Staff Technical Support Engineer provides omni-channel support for Broadcom's Mainframe products, ensuring customer success and product understanding. Responsibilities include problem solving, mentoring, and collaborating to improve product quality and customer satisfaction. Requires extensive experience in a Mainframe environment.

The Technical Support Specialist will provide hardware and software support for Windows systems, configure network printers, and ensure system updates while tracking service requests.

The ERP Technical Support Engineer role involves supporting Infor CloudSuite Industrial ERP through solutions delivery, user support, training, maintenance, and system optimization, ensuring effective collaboration and documentation.

Provide technical support for Infor CloudSuite Industrial ERP system, managing system configurations, testing, troubleshooting, and user training while ensuring data integrity and system performance.

The ERP Technical Support Engineer will support, configure, and develop solutions for the Infor CloudSuite Industrial ERP system, while providing Tier 3 support, collaborating with teams, and ensuring system integrity and performance.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.