Top Senior Tech Support Jobs

The Team Leader oversees the Engineering Maintenance and Technical Support team, managing operations, leading projects, and ensuring the quality and performance of test equipment in support of vehicle development.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As an Enterprise Technical Support Specialist, you will resolve complex issues for enterprise customers, enhance support processes, and collaborate with engineering teams. You will manage high-priority support tasks, scale efficiency, and maintain strong client relationships.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Senior Application & Technical Support Specialist provides application guidance and technical support to financial institutions, resolving complex issues and ensuring optimal use of Axiom solutions. Responsibilities include troubleshooting, customer communication, data analysis, and continuous improvement initiatives.

Provide expert technical support for Apple devices and Mac laptops, including troubleshooting, user training, onboarding, and network administration tasks.

As a Technical Support Engineer, you'll assist customers with technical questions, develop relationships, and engage in education and documentation efforts while supporting Datadog's Premier Customers.

The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.

The role involves leading a global technical support organization, managing customer satisfaction, operational metrics, and team performance while ensuring effective knowledge management and escalations across regions.

Manage and enhance technical support for enterprise customers, design support processes, and collaborate with teams to improve customer experience and solution quality.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

Lead and manage Tier 2 and Tier 3 Technical Support teams, implement strategic support frameworks, and enhance collaboration across multiple global teams.

The role involves providing technical support to manufacturing teams, ensuring compliance, optimizing processes, and driving innovations in biopharmaceutical production.

Serve as primary technical contact for customers regarding Atomic Spectroscopy products, performing diagnostics, issue resolution, and supporting mentoring and documentation efforts.

The Technical Support Engineer will provide support for Broadcom's mainframe products, troubleshoot complex issues, manage cases, and collaborate with teams. Responsibilities include analyzing documentation, offering customer guidance, and maintaining product knowledge.

This role provides technical support for Broadcom's Mainframe Software products, resolving issues, analyzing logs, and ensuring customer satisfaction.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

Manage an IT support team, oversee technical support for wireless agents, and improve customer service processes using data analysis.

The Director of Technical Support will lead a global Tier 1 Technical Support team, defining strategy, improving customer experience, and leveraging AI for operational excellence.

Provide expert-level technical assistance, diagnose issues, collaborate on solutions, and enhance customer experience through effective problem-solving and documentation.

The consultant provides managed services support for Oracle Cloud ERP, SCM, and HCM, focusing on technical diagnostics, resolution, enhancements, and collaboration with functional teams to meet SLAs.

The Senior Federal Technical Consultant provides technical consulting, leads enterprise solution design, and cultivates customer relationships while meeting revenue and satisfaction goals.

The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.

Lead and build a technical support organization, resolve complex platform and integration issues, design AI-first support systems and self-serve infrastructure, establish SLAs and feedback loops with Product and Engineering, and drive customer health, retention, and expansion through data-driven support processes.