Top Senior Tech Support Jobs

The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.

Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Manage a Technical Support Engineering team, providing technical assistance for video and networking technologies, mentoring staff, and overseeing operations. Responsible for strategic direction, cross-functional support, and technical documentation management in a fast-paced environment.

The Manager leads a team delivering technical support for Data & Intelligence products, ensuring service quality and customer satisfaction.

Lead the technical support team, manage customer support delivery, develop team skills, and ensure effective collaboration across departments. Responsible for installation, integration, and documentation of software support.

As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.

Provide front line technical support to users by diagnosing problems, tracking help desk tickets, coordinating outages, and ensuring satisfaction while meeting SLAs.

Support teams in technical and sales roles, focusing on petrochemical and refinery processes, while mentoring others and managing projects.

The role involves collaborating with teams to improve process efficiency, providing technical support for merchant integration, and ensuring customer satisfaction through effective communication and problem-solving.

The Sr Manager - Validation Lead oversees validation services, integrating analytics and leadership to ensure compliance and operational excellence at Lilly.

The Technical Support Engineer will validate procedures, manage technical escalations, support customers, and document issues with a focus on semiconductor tools and subsystems.

The Technical Support Specialist will provide hardware and software support for Windows systems, configure network printers, and ensure system updates while tracking service requests.

The L2 Technical Support Engineer provides advanced support for Symantec and Broadcom Endpoint Security products, managing incidents and collaborating with various teams to resolve complex technical issues while maintaining high customer satisfaction and supporting ITIL practices.

Provide technical support for Zoom products, manage support cases, assist customers with integrations, and create documentation.

As a Technical Support Specialist, you will support security systems, program platforms, assist with installations, respond to service calls, and train customers.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provide system level post-sales support to customers, including troubleshooting, technical support, and communication with internal teams. Train junior engineers.

Lead a global team of Tier II Technical Support Specialists, focusing on advanced customer escalations, operational excellence, and cross-functional collaboration with Engineering and Product teams.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

The Principal Clinical Specialist at Abbott provides advanced technical and sales support in Electrophysiology, mentoring others and developing training programs while managing complex customer interactions.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

The Senior Customer Technical Support Specialist provides high-level technical support, troubleshooting, and IT service management for Navy missions, coordinating with various IT teams and ensuring cybersecurity compliance.

The ERP Technical Support Engineer role involves supporting Infor CloudSuite Industrial ERP through solutions delivery, user support, training, maintenance, and system optimization, ensuring effective collaboration and documentation.

Provide technical support for Infor CloudSuite Industrial ERP system, managing system configurations, testing, troubleshooting, and user training while ensuring data integrity and system performance.