Top Senior Operations Jobs

Own go-to-market operations for a product line or segment, translating product, pricing, legal, and stakeholder inputs into executable field processes. Responsibilities include customer segmentation, eligibility analysis, contract dashboard management, playbook and tool development, launch adoption tracking, performance analysis, and risk identification. The role partners closely with Product, Legal, Pricing, Rev Ops, Sales, Client Success, and Analytics to drive strategic initiatives from rollout through adoption.

Manages business operations for Takeda’s Pharmaceutical Sciences functions, supporting operational systems, budgeting, headcount tracking, contracting, reporting, onboarding, communications, training, and process improvement. Coordinates cross-functional initiatives, workstreams, meetings, events, and leadership materials while monitoring deadlines and information flow. Uses Power BI, SharePoint, and Microsoft Office tools to develop operational solutions and support strategic priorities.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Own funnel and lifecycle operations across prospect and customer journeys. Manage lead intake, enrichment, scoring, routing, segmentation, nurture eligibility, lifecycle triggers, handoffs, and re-engagement. Partner cross-functionally to improve data quality, journey execution, measurement, and governance across CRM, marketing automation, and customer-engagement platforms. Use analytics, AI, and experimentation to reduce funnel leakage, improve prioritization, and support conversion, adoption, retention, and expansion.

Owns the operational engine for channel and ecosystem partnerships, including forecasting, analytics, Salesforce governance, enablement compliance, partner payments, billing reconciliation, deal registration, contract data, onboarding, and revenue-share reporting. Builds partner operations from the ground up, establishes governance and scalable processes, maintains data integrity, and presents insights to senior leadership. Requires strong cross-functional communication and deep Salesforce expertise.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Own and execute strategic initiatives across the Data & Analytics organization, drive process improvement and automation, facilitate cross-functional working groups, support executive decision-making, and prepare leadership communications. The role requires strong problem-solving, stakeholder influence, commercial judgment, risk and controls awareness, organizational skills, and the ability to manage priorities in an ambiguous environment.

Lead high-priority strategic and operational initiatives across the company. Responsibilities include structuring ambiguous problems, building analytical and financial models, managing planning and KPI cadences, designing experiments, analyzing results, driving cross-functional projects, and implementing scalable processes, dashboards, and performance improvements. The role serves as an internal consultant and operator with potential progression into leadership of a business unit or function.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Leads a securities settlements team responsible for trading settlement, cash processing, reconciliations, controls, exception management, and operational readiness. Oversees daily production, risk management, process improvement, automation, testing, audits, regulatory compliance, and stakeholder partnerships. Develops employees, manages escalations, drives transformation initiatives, and ensures accurate, timely post-trade operations across brokerage, trust, and custody platforms.

Manages enterprise compliance initiatives focused on data compliance, governance, regulatory change, controls, audits, and policy adherence. Partners with Legal, Compliance, Product, Technology, and business teams to translate requirements into scalable processes. Develops governance frameworks, procedures, metrics, dashboards, reporting, and documentation; facilitates cross-functional sessions; manages risks, vendors, and strategic projects; and supports training and change management.

Leads Motive’s GTM Intelligence and Operations function, managing Salesforce and the broader revenue technology ecosystem. Oversees systems architecture, governance, integrations, licensing, budget, compliance, vendor evaluations, migrations, incident response, and CPQ processes. Manages and develops systems administrators and program owners while partnering with Sales, Marketing, Finance, Legal, Security, Procurement, and Enterprise Systems to support GTM initiatives, platform adoption, and operational continuity.

Own high-impact, cross-functional strategic initiatives from problem definition through execution and measurable results. Analyze business performance, develop financial models and business cases, advise executives, improve operational processes, and lead change management for new systems and workflows. The role requires influencing stakeholders across Operations, Sales, Finance, Product, and other teams while helping establish scalable operating rhythms.

Supports Lowe’s Media Network Deal Desk by evaluating advertising inventory, pricing, discounts, media plans, and operational feasibility. Partners with Sales, Media Planning, Finance, Legal, Analytics, and Operations on deal approvals and exceptions. Builds reporting, maintains pricing and inventory tools, identifies revenue risks and process bottlenecks, and improves workflows through data analysis and automation.

Manages unit leaders overseeing Short Term Disability and absence claims teams. Establishes performance expectations, removes barriers, develops team capabilities, and drives customer service, expense management, claim accuracy, and operational efficiency. Uses performance data, claim reviews, call monitoring, automation, and AI strategies to address root causes and improve outcomes. Partners with internal and external customers, supports team accountability, and escalates issues with recommended solutions.

Own centralized event operations, logistics workflows, inventory fulfillment, courier dispatch, partner coordination, SLA compliance, reporting, and Salesforce administration. Provide remote operational support for clinical events, troubleshoot urgent shipping issues, and travel up to 25% to support large, high-risk, or rapidly growing onsite events. Coordinate with logistics partners, clinics, field teams, and external vendors while identifying workflow improvements and maintaining participant experience.

Leads Wise’s North American business operations strategy, servicing performance, operational improvement, automation, capacity planning, and talent development. Directs a matrixed support organization, mentors BizOps managers, partners with Product on scalable servicing infrastructure, represents operations to regulators and the board, and supports regional expansion. Owns KPIs, efficiency, SLAs, resolution quality, location strategy, hiring input, and sustainable operational growth across North America.

Leads the Registration Operations team, developing staff, processes, standards, and quality practices for client event programs. Manages Meeting Coordinators, resource allocation, registration workflows, operational documentation, and continuous improvement. Partners with project delivery, event technology, finance, and client leadership teams to ensure efficient registration execution and excellent attendee experiences. Serves as the organization’s registration operations subject matter expert and supports onboarding, coaching, workforce planning, and complex issue resolution.

Provides white-glove, end-to-end desktop and voice support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, operating systems, virtual desktops, telephony, and trading applications; executing production deployments; developing scripts; managing escalations, risk controls, vendors, and root-cause analysis; documenting incidents; improving support processes; and mentoring junior staff. The role requires 100% on-site work, 24/7 flexibility, on-call coverage, and alternative shifts.

Own revenue operations policies, global forecasting, and the CRO operating cadence. Analyze process and data issues, implement system-based improvements, reconcile sales and finance forecasts, lead executive reporting, coordinate operating reviews, document processes, and mentor teammates. The role partners across Sales, Finance, Deal Desk, Revenue Systems, Data, Product, and Enablement in a fully remote B2B subscription environment.

Partners with North American Sales leadership to shape go-to-market strategy, set quotas and targets, optimize territories, improve forecasting, analyze pipeline and win/loss trends, and drive strategic revenue initiatives. The role leads annual and quarterly planning, supports complex deal negotiations, promotes adoption of sales tools and processes, and collaborates with Finance, Marketing, Enablement, Deal Desk, Legal, and Ecosystem teams.

Partners with North American sales leadership to optimize revenue performance through forecasting, pipeline analysis, territory and quota planning, GTM strategy, deal reviews, and process improvement. The role monitors account progression and win-loss trends, drives adoption of sales tools and operating rhythms, and collaborates with Finance, Marketing, Enablement, Deal Desk, and Legal. It requires advanced analytical skills, Salesforce reporting, data visualization, and extensive software industry experience.

Supports North America Sales through revenue strategy and operations. Advises sales leadership on go-to-market strategy, forecasting, pipeline performance, quota setting, territory design, deal reviews, and complex negotiations. Partners cross-functionally with Deal Desk, Legal, Finance, Marketing, Enablement, and Ecosystem teams to improve processes, tools, and operating rhythms. The role also drives data-informed performance improvements and executive-level revenue initiatives.

Leads Creative and Design Operations for Enova Studios by managing workflows, traffic, dashboards, tools, vendors, SOPs, and operational improvements. The role administers Asana and integrates the broader tool stack, coordinates capacity and project execution, manages vendor relationships, and applies AI and automation to improve efficiency. It partners with leadership to establish priorities, surface risks, maintain visibility, and support both creative production and UX/product design workflows.

Leads the architecture, governance, and optimization of Salesforce and the broader go-to-market technology stack. Builds data cleansing, enrichment, automation, AI, reporting, and account-sourcing workflows; manages tools and integrations; improves sales processes; leads UAT, documentation, training, and data projects; and serves as the technical advisor for sales operations stakeholders.