Top Senior Operations Jobs

The Senior Materials Program Manager will oversee material readiness across product lifecycles, coordinate with hardware and supply teams to ensure timely material supply, and mitigate supply risks.

Lead and coach a remote frontline team and suppliers to deliver high-quality customer experiences. Own performance management, operational metrics, compliance, and continuous improvement. Oversee and audit AI-generated recommendations, train associates on AI use, and use data to drive decisions and risk mitigation.

Support Fabrication Fulfillment leadership by delivering data analysis, performance metrics, integration across functions, decision support, process and system improvements, and coaching less-experienced staff to meet business objectives.

Coordinate and execute cross-functional program activities, manage integrated schedules, track progress and metrics, analyze data for decision-making, identify process improvements, and ensure operational continuity across manufacturing and safety teams.

Own and improve Hiya’s product support operations: tools, workflows, automations, reporting, and ownership models. Reduce ticket volume and resolution time, implement AI-enabled support, configure integrations and light scripting, and deliver insights to Product and Engineering to drive product improvements and scale support without linear headcount growth.

Lead global workplace technology and end-user support strategy across desktop, field support, and TechBar. Drive automation, self-service, and ITSM improvements; govern KPIs/SLAs/CSAT; manage large, dispersed teams and contingent workers; oversee Microsoft 365 platforms, enterprise asset and mobility programs, vendor and financial stewardship; provide executive reporting and serve as senior escalation for critical issues.

Manage mortgage operations team and pipeline, ensuring compliance with agency guidelines, loan quality, and service standards. Train, coach, and evaluate staff; resolve escalations; maintain product and regulatory knowledge; develop training curriculum and recommend process improvements.

Lead establishment of a Legal Operations function to implement legal systems and AI tools, improve processes, manage budgets and vendor relationships, structure and analyze legal data, create dashboards and metrics, and drive efficiency across the Legal Department.

Support the VP of Supply Chain Government by managing day-to-day operations, coordinating executive-level meetings and presentations, driving risk/issue/opportunity closure, organizing and analyzing data, maintaining strategy operating tools, tracking actions to resolution, and coaching less-experienced staff. Facilitate cross-functional coordination to implement plans, processes, KPIs, and business cases to meet long-range goals.

Partner with 737 Fuselage Operations leadership to deliver business analysis, workforce and capacity planning, financial modeling, executive-level reporting, dashboards, and decision support. Collaborate across Finance, HR, Supply Chain and Program Management to optimize resources, support production readiness, and lead continuous improvement initiatives that improve operational performance and planning governance.

Provide first-line technical support for Windows and macOS laptops and mobile devices via remote access, phone, chat, and ServiceNow; troubleshoot and resolve tickets, perform password resets, escalate as needed, and assist with onboarding and training new agents.

Lead end-to-end customer delivery and operational excellence for network operations, ensuring SLAs, governance, financial discipline, cross-functional execution, KPI monitoring, resource planning, and team leadership to improve customer experience and profitability.

Oversees daily branch operations including staff supervision, customer service quality, cash handling and reconciliation, regulatory compliance, process improvements, and meeting branch performance targets. Coordinates with corporate teams and ensures operational controls and policies are followed.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead cross-functional operational initiatives to improve efficiency and scalability. Scope and deliver end-to-end projects, build 0→1 workflows and playbooks, run root-cause analyses using data tools, and align stakeholders to drive measurable pod-level outcomes.

Assess, design, implement, and roll out store initiatives to drive business results. Coordinate projects across stores, deliver analytics and ROI assessments, recommend performance improvements, support day-to-day store procedures, leverage customer-facing technology, and document policies and processes.

Support Boeing BCA Engineering Business Operations by designing operating rhythms, producing data analysis and dashboards, tracking performance metrics, facilitating cross-functional integration, standardizing content and data, supporting decision-making, reviewing management systems, and coaching junior staff to drive business planning and execution.

Partner with 2-3 R&D leaders to manage calendars, meetings, travel, events, and cross-functional projects. Drive coordination, capture action items, apply AI for research and programs, and build relationship and culture across the organization.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead day-to-day operations of a large Producer Help Desk site supporting field sales agents. Manage staffing, coaching, performance, training, compliance, projects, system implementations (CRM/tools), vendor relationships, and continuous improvement to meet business and sales support goals.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

Lead and scale IT service desk operations, manage onboarding/offboarding and asset lifecycle, drive process improvement and automation using PowerShell/Power Automate/APIs and AI tooling, own vendor relationships, and ensure SLA performance, documentation, and SOC 2–aligned security/compliance support.

Support a core P&L by identifying operational problems, analyzing data (SQL, BI), building predictive models, driving cross-functional alignment, and owning end-to-end implementation to improve customer experience and revenue.

Lead a team managing end-to-end network program documentation, enforcing process governance, and driving automation and standardization. Oversee release communications, coordinate stakeholders, ensure regulatory and technical accuracy, and partner with SMEs to improve workflows, templates, and documentation quality.