Top Senior Operations Jobs

Processes cash disbursements, refunds, reconciliations, and escheatment activities across multiple systems. Researches and resolves bank account issues, coordinates fund movement, and supports partner teams within Cash Management Operations. Independently manages assigned priorities, collaborates with colleagues, and provides operational data summaries and recommendations while maintaining accuracy, timeliness, and compliance.

Leads complex institutional investment client-service initiatives, process improvements, and trade-lifecycle support. Resolves client and operational issues, performs data analysis and root-cause investigations, supports system implementations and regulatory changes, and coordinates with Sales and Trading, Technology, Risk, Compliance, Finance, and global operations teams. Serves as a subject matter expert while ensuring policy adherence, risk mitigation, regulatory compliance, and strong stakeholder relationships.

Provides on-site, end-to-end desktop, voice, and technology operations support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, virtual desktops, cloud telephony, and job failures; managing deployments, scripts, escalation procedures, risk controls, and vendor relationships; documenting issues and communicating status; and mentoring junior staff. The role requires rotating shifts, on-call availability, and work in a 24/7 environment.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and recommends process improvements. Provides subject matter expertise, assists colleagues, maintains accurate records across multiple systems, analyzes operational data, and communicates with internal customers. The role requires onsite work in a hybrid schedule, occasional additional hours, and strong attention to compliance, accuracy, and risk mitigation.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and provides subject matter expertise. The role assists colleagues, recommends process improvements, researches and resolves operational questions, maintains accurate data across multiple systems, and collaborates with managers and internal customers. It requires strong analytical, communication, data entry, and Microsoft Excel skills, with military, accounting, payment processing, or financial operations experience preferred.

Coordinates recruiting pipelines, onboarding, contract deliverables, technical documentation, meeting governance, and operational processes within a PMO. Writes and edits SOPs, engineering overviews, systems documentation, deployment procedures, meeting minutes, and executive presentations. Ensures deliverables meet customer requirements, formatting standards, deadlines, and quality expectations while bridging technical teams, HR, hiring managers, recruiters, and external customers.

Leads end-to-end management of major IT incidents, coordinating infrastructure, application, network, security, cloud, vendor, and support teams. Establishes command during critical disruptions, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned incident processes, facilitates post-incident reviews, analyzes trends and SLA performance, and drives continuous operational improvement in a complex enterprise environment.

Partners with sales leaders on forecasting, territory design, quota setting, pipeline analysis, and sales performance reporting. Owns Salesforce administration, data quality, configuration, dashboards, and user enablement. Supports sales process workflows, deal desk handoffs, approvals, and quote-to-close execution. Produces ad hoc analysis and advises stakeholders by challenging unsupported conclusions and identifying trends. The role requires strong analytical, communication, Excel, Sheets, and Salesforce skills.

Leads the Operations and Sustainment organization for Hivemind software and VIDAR hardware products. Builds deployment, integration, training, documentation, sustaining engineering, testing, technical support, and operational excellence functions. Establishes scalable processes, metrics, governance, and service standards while coordinating Engineering, Customer Success, Program Management, and field teams. Ensures customer issues are resolved effectively, operational feedback informs product improvements, and deployed systems remain reliable and mission-ready throughout their lifecycle.

Supports fixed-income institutional clients through pre-settlement trade operations, including matching, allocation, confirmation, affirmation, reconciliation, and break resolution. Serves as a subject matter expert, investigates discrepancies, collaborates with internal teams and external counterparties, supports trade initiatives, improves processes, maintains records, and ensures regulatory and operational control compliance.

Processes cash disbursements, refunds, reconciliations, and escheatment transactions accurately and promptly. Researches and resolves bank account issues across multiple systems, coordinates fund movement, and supports partner teams. Independently manages assigned priorities, collaborates with colleagues and leaders, and provides operational data summaries and recommendations while following risk, compliance, and remediation requirements.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Owns data integrity, CRM and partner portal administration, systems configuration, planning-tool administration, forecasting support, and operational troubleshooting for global partner and channel operations. The role manages Salesforce-to-Anaplan data flows, integrations with Snowflake and BI tools, access controls, partner records, documentation, training, and cross-functional issue resolution.

Own daily production, quality control, reconciliation, analysis, and timely delivery of fixed-income and multi-asset indices. Publish index returns and risk analytics through Aladdin, design data-quality checks, investigate data issues, coordinate with vendors and internal owners, support testing and production stability, respond to client inquiries, document defects, and manage new index launches across engineering, research, and partner teams.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, assists colleagues, and recommends process improvements. The role provides subject matter expertise, handles action requests, collaborates with internal stakeholders, and exercises independent judgment while meeting compliance and operational requirements.

Provides white-glove, end-to-end desktop and voice support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, operating systems, virtual desktops, telephony, and trading applications; executing production deployments; developing scripts; managing escalations, risk controls, vendors, and root-cause analysis; documenting incidents; improving support processes; and mentoring junior staff. The role requires 100% on-site work, 24/7 flexibility, on-call coverage, and alternative shifts.

Provides white-glove, end-to-end desktop and voice support for trading floors and investment banking users. Troubleshoots hardware, software, operating systems, virtual desktops, telephony, applications, and production job failures. Supports deployments, scripting, escalation procedures, risk controls, vendor coordination, root-cause analysis, and service improvement. Documents tickets, communicates issues to management, participates in technology operations projects, and mentors junior staff. Requires on-site availability, 24/7 flexibility, on-call coverage, and alternative-shift availability.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and provides subject matter guidance. The role collaborates with colleagues and managers, handles action requests, identifies process improvements, and supports compliance-driven operations. It requires hybrid work in Minneapolis or Chandler and familiarity with banking systems, Treasury Management Products and Services, and advanced Excel functions.

Supports complex commercial banking operations and customer service initiatives, resolves escalated issues, interprets policies and procedures, processes requests, and provides operational guidance. The role requires accurate work across multiple systems, data entry, analysis, process improvement, communication, and compliance adherence. It is hybrid but requires on-site work in Des Moines and may require additional hours.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets procedures, and recommends process improvements. Provides subject matter expertise, guidance, and operational data summaries while collaborating with internal teams. Requires accurate information tracking, strong communication, analytical skills, and familiarity with financial operations, payment processing, accounting, Microsoft Excel, Hogan, and data entry.

Supports complex commercial banking operations and customer-support initiatives, resolves escalated issues, interprets policies, recommends process improvements, and provides guidance to colleagues. The role requires accurate data entry, operational analysis, issue resolution, collaboration, customer interaction, and adherence to compliance requirements. It is hybrid with required on-site work in Des Moines, Iowa, and may require additional hours.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets procedures, and provides subject matter expertise. The role assists colleagues, recommends process improvements, researches operational questions, maintains accurate records across multiple systems, and communicates recommendations. It requires strong analytical, communication, data-entry, and computer-system navigation skills, along with attention to detail and compliance awareness. The position is hybrid and on-site in Des Moines, Iowa, with occasional additional hours as needed.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and provides subject matter guidance. The role researches operational questions, recommends process improvements, maintains accurate records across multiple systems, communicates with internal customers, and supports risk and compliance requirements. It requires strong analytical, communication, data-entry, and Microsoft Excel skills, with on-site work in a hybrid schedule.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, and recommends process improvements. Provides operational guidance, researches questions, maintains accurate information across systems, collaborates with colleagues, and prepares summaries and recommendations. The role requires strong analytical, communication, data-entry, and accuracy skills, with experience in financial operations, payment processing, accounting, or military operations preferred.

Supports complex commercial banking operations and customer support initiatives, resolves escalated issues, interprets policies and procedures, provides subject matter guidance, and recommends process improvements. The role requires accurate work across multiple systems, operational data analysis, communication with internal customers, compliance awareness, and independent judgment. It is hybrid but requires on-site work in Des Moines and may require additional hours.