Technical Support Level 2

Posted 22 Days Ago
Be an Early Applicant
Georgetown, TX, USA
In-Office
Senior level
Information Technology
The Role
Provide second-level desktop support for end users, troubleshooting and repairing software, hardware, printers, plotters, telecom devices, and mobile devices. Support on-site conference meetings (video conferencing/web meetings) and deliver plant-floor technical assistance. Must be able to work alternate shifts and overtime.
Summary Generated by Built In
Job Description

  • Role Description : Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)
  • Desired Experience : 5.00 yrs.
  • General Description : level 2 desktop support
  • Requirements/Must Have : Team work Technical ability to troubleshoot production hardware &/or software issues. Able to work alternate shifts and overtime.
  • Skills & Qualification : Previous plant floor support.

Additional Information

Should have experience on Mobile Devices

Skills Required

  • 5 years experience
  • Teamwork
  • Technical ability to troubleshoot production hardware and software issues
  • Able to work alternate shifts and overtime
  • Previous plant floor support experience
  • Experience with mobile devices
  • Experience supporting printers, plotters, telecommunication devices, and video conferencing/web meeting systems
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The Company
HQ: Detroit, MI
175 Employees
Year Founded: 1996

What We Do

Computech's ability to evolve and be flexible to a dynamic business world is precisely why Computech has been successful for so long. Our mission is to help our customers manage change and transform their businesses through high-quality, cost-effective business information solutions. We offer comprehensive, web-enabled and end-to-end services from within our many areas of expertise. We are a member of the Michigan Minority Supplier Diversity Council and have been honored with their Diamond award four times. We have been taking strides to revitalize Detroit and were one of ICIC's "Inner City 100"​ in 2013. We are currently CMMI Maturity Level 5 and also a Microsoft and Oracle Certified Gold Partner.

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