Top Senior Tech Support Jobs

The Technical Solutions Support Manager will oversee technical requirements, provide integration guidance, support internal/external teams, and maintain documentation for smooth implementations in a FinTech environment.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Lead ETF capital markets strategy and liaise with market participants to support issuer onboarding, implementation, trading, and distribution strategy. Develop training, models, and documentation, assess client operational and technology capabilities, and drive thought leadership and automation initiatives while partnering with business development, legal, compliance, and solutions teams.

Provide deep technical product knowledge and demonstrations, respond to RFPs/RFIs and security questionnaires, build proofs of concept and sales enablement materials, run webinars and trainings, collaborate cross-functionally to solve customer problems and drive sales. Writing and public-speaking intensive; frequent client-facing demos and up to ~25-30% travel.

Provides advanced pre- and post-sales technical support for digital copiers and printers, mentors and trains staff, monitors team performance, troubleshoots complex connectivity and hardware/software issues, creates documentation and training materials, oversees lab equipment and software testing, and acts for the manager as needed.

Provide Tier 2 technical support and advocacy for enterprise SaaS customers: troubleshoot integrations, REST APIs, workflows, authentication, certificates, and performance; query databases with SQL; write Jinja2 automation; collaborate with Engineering/SRE and CSMs; document resolutions and update customers during incident response.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.