Top Senior Tech Support Jobs

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Provide technical support for Stryker's Vocera solutions: investigate and resolve customer issues via phone, email and web; document and manage tickets; coordinate communications; escalate and collaborate on complex problems; report defects and enhancement requests; advocate product supportability. Onsite in Fort Wayne three days weekly, occasional late shifts/on-call and up to 10% travel.

Provide advanced technical support for Stryker Vocera solutions, investigate and resolve customer issues, coordinate communications, escalate complex problems, document defects and recommend product supportability improvements.

The Senior Manager will build and scale IT Support functions, implement AI tools, optimize performance metrics, and lead diverse teams towards exceptional service delivery.

Lead Aurora's IT support transformation by embedding AI and automation, coaching global teams, and optimizing service delivery for a seamless employee experience.

Lead and scale IT support functions, drive digital transformation through AI and automation, and enhance customer experience with high-performing teams.

The Senior Technical Support Engineer provides enterprise-level assistance, troubleshooting hardware, software, and network issues while monitoring system health and ensuring timely resolution of incidents.

The Senior Technical Support Engineer provides expert hardware support for Onto Innovation tools, develops support plans, and trains Field Service Engineers while traveling 40% domestically and internationally.

As a Senior Technical Support Engineer, you will resolve technical issues for Cohesity customers, collaborating with engineering teams and documenting solutions, while providing exceptional customer service.

As a Senior Technical Support Engineer, you will manage technical customer issues, troubleshoot complex problems, and improve operational efficiencies while collaborating with stakeholders and ensuring effective communication.

The Senior Technical Support Engineer resolves customer service requests, collaborates with teams, provides technical support, and ensures customer satisfaction in security applications.

The Senior Technical Writer coordinates documentation for a U.S. Army program, translating technical content for users while ensuring compliance and quality across materials.

The VP of Technical Operations & Support will lead strategy and execution for software applications and technical support functions, ensuring optimal performance and customer satisfaction.

The Cyber Technical Analyst supports Computer Network Exploitation projects, analyzes network data, collaborates on technical packages, and employs various tools for vulnerability exploitation.

The Inside Sales Manager oversees sales administration, ensuring efficient processing of sales documentation, managing a team, and improving sales processes for better accuracy and efficiency.

The Cyber Technical Analyst is responsible for conducting network analysis, supporting technical projects, enhancing operational insights through data analysis, and improving data management practices. They use various technical tools to support customer projects and provide technical support while ensuring documentation accuracy and communication effectiveness.

Provide technical support for customers, acting as intermediary between customer and division. Responsibilities include troubleshooting, performance analysis, and documentation creation for new hardware and software installations.

Provide technical support and escalation management for customer systems, including installations, calibrations, testing (alpha/beta sites), ECO review, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and coordination between field engineers, customers, and engineering.

The Senior Technical Support Engineer will troubleshoot technical issues, manage client deployments, and drive operational efficiencies while supporting healthcare technology solutions.

Lead the L2 technical support team; manage service requests, install software and hardware, document processes, and support end-user systems.

The role involves leading enterprise integrations of the Polygon Open Money Stack, managing technical customer relationships, troubleshooting API issues, and conducting quarterly business reviews.

Provide systems engineering and technical advisory support to a DARPA Program Manager: assess performer progress, review deliverables, track EVMS cost/schedule, support acquisition (BAAs/OTAs), coordinate stakeholders, perform technical risk assessments, and help transition technologies toward production and deployment.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.

Lead the PeopleSoft HR application support team, providing technical and functional expertise, troubleshooting, and enhancing client productivity through effective communication and leadership.

The Senior Technical Program Manager leads IT and cybersecurity initiatives, oversees project teams, ensures compliance, and drives quality assurance processes.