Top Senior Tech Support Jobs

The role involves collaborating with teams to improve process efficiency, providing technical support for merchant integration, and ensuring customer satisfaction through effective communication and problem-solving.

The Technical Support Engineer provides technical support, drives customer satisfaction, and leads implementations for custom solutions in the oil and gas industry.

The Customer Success & Technical Manager will ensure customer satisfaction by managing relationships, resolving complaints, supporting quality programs, and improving processes in the packaging industry.

Lead a global technical support team, overseeing complex issue resolution and developing strategies to enhance customer satisfaction and support delivery.

The role involves managing technical support programs, improving processes and customer experience, collaborating with teams, and delivering training for customer support staff.

The Program Manager will lead technical support programs, manage projects, collaborate with teams, implement process improvements, and drive customer advocacy while delivering training for support staff.

Lead and manage technical programs to improve customer support operations, collaborating with teams to drive efficiency and customer satisfaction through process improvement and technical training.

Lead and manage technical support programs; improve customer support processes, KPIs, and training. Collaborate cross-functionally to enhance customer experience.

As a Lead Technical Product Support Engineer, you will troubleshoot complex issues on the Creative Intelligence platform, manage support analysts, and collaborate with cross-functional teams to enhance system stability and data quality.

Provide advanced technical support to Public Sector customers, ensuring prompt resolution of complex issues and optimizing security infrastructure. Engage in troubleshooting, configuration guidance, and conducting multi-vendor troubleshooting while maintaining thorough documentation.

Provide first- and second-tier support for applications, manage logistics for R&D products, including procurement and asset management.

As a Technical Support Engineer at Redis, you will troubleshoot complex issues, provide root cause analysis, and collaborate with engineering to enhance customer support for Redis software, serving a global customer base.

The role involves providing technical support, analyzing user feedback, collaborating with engineering teams, and maintaining knowledge bases to enhance user experience.

Manage Tier-2 technical support team, handle complex customer issues, develop troubleshooting procedures, and collaborate with cross-functional teams to enhance support effectiveness.

Provide advanced technical support to Public Sector clients, handling complex issues, troubleshooting, and ensuring compliance with security requirements.

As a Senior Technical Support Engineer, you'll resolve complex customer issues, enhance processes, collaborate with teams, and improve product quality using data-driven insights.

Provide technical support for clients in media and entertainment, managing projects, training, and ensuring successful use of software tools and workflows.

The Technical Support Specialist will provide installation, uptime, and repair support for technical equipment, lead projects, train personnel, and address safety issues in a manufacturing environment.

As a Technical Support Engineer, you will troubleshoot customer issues with VMware technologies, assist teams, and engage in knowledge sharing.

The Senior Technical Support Engineer will collaborate with teams to resolve complex customer issues, advocate for users, and develop technical skills through training.

Provide technical support and consultation to enterprise customers, troubleshoot complex issues, mentor colleagues, and create documentation for Tines' workflows and APIs.

The Technical Consultant will provide support for ArcGIS Enterprise systems, troubleshoot technical issues, assist with geodatabases, and offer guidance to improve customer success through system administration.

As a Senior Technical Support Engineer, you will provide enterprise-level support, troubleshoot complex technical issues, and ensure customer satisfaction while collaborating with internal teams.

This role involves providing technical accounting advice, reviewing business transactions, collaborating across teams, and ensuring compliance with accounting standards, particularly in regards to complex transactions and operational projects.

Provide technical support to customers, troubleshooting complex issues and ensuring timely resolution. Ensure documentation is accurate while collaborating with multi-functional teams. Address high-pressure situations with effective communication and problem-solving skills.