Top Senior Tech Support Jobs

Responsible for technical support at a specific customer, including escalations, performance metrics, installation, operation, and beta site support for hardware and software.

The Sr. Technical Support Engineer provides technical support and training for AspenTech products, ensuring customer satisfaction and product usage through troubleshooting, consultations, and pre-sales activities.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

Provide technical support for Executive Aviation, manage technical queries, and resolve AOG events while ensuring safety and performance. Build customer relationships and lead internal improvement projects.

As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

The Escalations Manager oversees high-severity customer issues, coordinates cross-functional responses, and builds operational frameworks for escalations ensuring effective communication and systemic improvements.

As a Technical Solutions Support Manager, you will collaborate with clients to define technical requirements, support integration processes, and deliver technical solutions to enhance customer experiences, while ensuring alignment with company capabilities.

In this role, you will support technical program design, guide clients in integrating with Onbe's systems, and collaborate on product updates. You'll lead solution discussions, document technical processes, and provide integration support for clients and internal teams.

The Technical Solutions Support Manager will oversee technical requirements, provide integration guidance, support internal/external teams, and maintain documentation for smooth implementations in a FinTech environment.

The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.

The Executive Business Partner supports executives by managing schedules, coordinating projects, and optimizing workflows, ensuring alignment with business objectives and enhancing operational efficiency.

The Technical Support Engineer collaborates with customers to enhance their use of Torq's solutions, providing technical support, representing the brand at events, and influencing product development based on customer feedback.

Provide technical support for hardware deployment, infrastructure changes, and troubleshooting. Focus on end-user support with a strong customer service emphasis.

Oversees technical accounting topics, ensuring compliance with standards, providing strategic accounting advice, and collaborating with various teams for accurate financial reporting.

The role involves providing IT technical support, managing hardware, troubleshooting issues, overseeing network administration, and collaborating with teams to improve IT operations.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

Seeking a Technical Consultant to support Manufacturing with .Net and Proficy experience. Responsibilities include production support, development, and delivering technical project requirements.

As a Senior Technical Support Engineer, you will provide troubleshooting support for premium customers, manage escalations, document bugs, and collaborate with global teams to enhance customer satisfaction.

As a Senior Technical Support Engineer, you will manage Tier 1 support, develop expertise in Apple infrastructure solutions, automate diagnostics using scripting, and collaborate with dev teams to improve support processes.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Provide technical support for Stryker's Vocera solutions: investigate and resolve customer issues via phone, email and web; document and manage tickets; coordinate communications; escalate and collaborate on complex problems; report defects and enhancement requests; advocate product supportability. Onsite in Fort Wayne three days weekly, occasional late shifts/on-call and up to 10% travel.