Top Senior Tech Support Jobs

Support the Infor CloudSuite Industrial ERP system by developing, testing, and maintaining technical solutions; provide training and troubleshoot issues while ensuring data integrity and continuous improvement.

The ERP Technical Support Engineer will support Infor CloudSuite Industrial ERP, develop solutions, troubleshoot issues, and ensure system optimization and data integrity. Responsibilities include user support, testing, training, and system administration, collaborating with various teams for effective ERP deployment and maintenance.

As a Senior Technical Support Engineer, you'll provide 24x7 support for critical applications, monitor performance, develop scripts, and troubleshoot issues with clients and vendors in the Cards and Payments domain.

Responsible for technical support at a specific customer, including escalations, performance metrics, installation, operation, and beta site support for hardware and software.

The Sr. Technical Support Engineer provides technical support and training for AspenTech products, ensuring customer satisfaction and product usage through troubleshooting, consultations, and pre-sales activities.

As a Senior Technical Support Engineer, you'll manage and resolve complex technical issues for customers, collaborate with teams, and enhance customer experience.

Provide technical support for Executive Aviation, manage technical queries, and resolve AOG events while ensuring safety and performance. Build customer relationships and lead internal improvement projects.

As a Technical Solutions Support Manager, you will collaborate with clients to define technical requirements, support integration processes, and deliver technical solutions to enhance customer experiences, while ensuring alignment with company capabilities.

In this role, you will support technical program design, guide clients in integrating with Onbe's systems, and collaborate on product updates. You'll lead solution discussions, document technical processes, and provide integration support for clients and internal teams.

The Technical Solutions Support Manager will oversee technical requirements, provide integration guidance, support internal/external teams, and maintain documentation for smooth implementations in a FinTech environment.

The Staff Technical Program Manager will lead cross-functional initiatives, enhance team productivity, and manage project schedules while collaborating with engineering, ops, and product teams for strategic growth at Airbnb.

The Executive Business Partner supports executives by managing schedules, coordinating projects, and optimizing workflows, ensuring alignment with business objectives and enhancing operational efficiency.

Oversees technical accounting topics, ensuring compliance with standards, providing strategic accounting advice, and collaborating with various teams for accurate financial reporting.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.

Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.

Seeking a Technical Consultant to support Manufacturing with .Net and Proficy experience. Responsibilities include production support, development, and delivering technical project requirements.

As a Senior Technical Support Engineer, you will provide troubleshooting support for premium customers, manage escalations, document bugs, and collaborate with global teams to enhance customer satisfaction.

As a Senior Technical Support Engineer, you will manage Tier 1 support, develop expertise in Apple infrastructure solutions, automate diagnostics using scripting, and collaborate with dev teams to improve support processes.

The Senior Technical Support Engineer will provide technical expertise, escalate customer issues, collaborate with engineering, and improve customer support processes at Zip.

Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Senior Manager will build and scale IT Support functions, implement AI tools, optimize performance metrics, and lead diverse teams towards exceptional service delivery.

Lead Aurora's IT support transformation by embedding AI and automation, coaching global teams, and optimizing service delivery for a seamless employee experience.

Lead and scale IT support functions, drive digital transformation through AI and automation, and enhance customer experience with high-performing teams.