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Top Senior Tech Support Jobs

Reposted 24 Days AgoSaved
Remote or Hybrid
2 Locations
Senior level
Senior level
Information Technology • Software
Lead advanced customer support by triaging and resolving complex tickets, analyzing logs and environments, reproducing and escalating defects, creating knowledge articles, mentoring support staff, and collaborating with Product and Engineering to improve processes and product quality.
Top Skills: AWSAzureHTMLHTTPLinuxSoapTcp/IpWeb BrowsersWeb ServicesWindowsXML
Reposted 24 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
Reposted 17 Days AgoSaved
In-Office
New York, NY, USA
Senior level
Senior level
Information Technology
The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.
Top Skills: Desktop ApplicationsMicrosoft Operating Systems
Reposted 23 Days AgoSaved
In-Office
San Francisco, CA, USA
234K-260K Annually
Senior level
234K-260K Annually
Senior level
Artificial Intelligence • Machine Learning • Generative AI
The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.
Top Skills: Cloud ServicesDistributed SystemsMonitoring SystemsOpenai ApiPython
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