Product Operations and Enablement Manager
Are you passionate about creating operational excellence and enabling innovation at scale?
Can you bring structure to complexity, align cross-functional teams, and turn insights into meaningful business outcomes?
About our Team
Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience. All for the benefit of every patient.
About the Role
The Product Operations & Enablement Manager will help drive operational excellence across the Global Product organization while partnering closely with Innovation. In this role, you will design scalable processes, improve visibility across product and innovation portfolios, and enable teams with frameworks, tools, and communications that support effective planning, execution, and decision-making.
Responsibilities
Own and optimize the product management tool stack, including roadmap practices, standards, and adoption across teams
Standardize product development processes where an enterprise approach adds value while preserving flexibility across product contexts
Define and report operational and enterprise metrics that show product team effectiveness and efficiency
Partner with Innovation to implement frameworks, templates, and tools that support portfolio visibility, planning, governance, and execution
Track innovation initiative progress, surface risks and dependencies, and connect outcomes to leadership priorities
Create executive-ready communications that translate product and innovation work into clear business updates
Manage operating cadences such as portfolio reviews, status reporting, risk management, decision logs, and escalation routes
Connect product strategy to execution across Product, Engineering, Marketing, Sales, Global Product Operations, and Innovation
Requirements
5+ years in product operations, product management, business operations, or a related field
Experience designing and implementing scalable processes that improve team efficiency
Strong analytical skills with the ability to organize and interpret quantitative and qualitative product data
Excellent written and verbal communication skills, including stakeholder-ready narratives
Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar
Ability to work cross-functionally and influence outcomes without direct authority
Comfort with ambiguity and matrixed organizations; able to structure early-stage or fast-moving work
Experience with AI-assisted workflows, rapid experimentation, or design thinking
Work in a Way That Works for You
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
Primary Location Base Pay Range: Home based-New York $115,400 - $192,200. If performed in New York City, the base pay range is $125,900 - $209,700.If performed in Rochester, NY, the base pay range is $104,900 - $174,700.U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Skills Required
- 5+ years of experience in product operations, product management, business operations, or a related field
- Experience designing and implementing scalable processes that improve team efficiency
- Strong analytical skills for organizing and interpreting quantitative and qualitative product data
- Excellent written and verbal communication skills, including stakeholder-ready narratives
- Experience managing product tools such as Aha!, Jira, Pendo, Productboard, or similar
- Ability to work cross-functionally and influence outcomes without direct authority
- Comfort with ambiguity and matrixed organizations, including structuring early-stage or fast-moving work
- Experience with AI-assisted workflows, rapid experimentation, or design thinking
Elsevier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elsevier and has not been reviewed or approved by Elsevier.
-
Leave & Time Off Breadth — Feedback suggests paid time off spans vacation, holidays, sick days, bereavement, military leave, and volunteer time. Family-related leave options are also emphasized as part of the package.
-
Healthcare Strength — Feedback suggests medical, dental, vision, life insurance, wellness initiatives, and an EAP form a comprehensive health offering. Gym support and wellbeing hubs reinforce an ongoing health and wellness focus.
-
Retirement Support — Feedback suggests retirement programs include a 401(k)/retirement plan and pension options, with long-term savings vehicles such as an employee stock purchase plan also available. These elements contribute to a sense of financial security beyond base pay.
Elsevier Insights
What We Do
Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals, empowering them to make better decisions, and deliver better care. Because informed decisions lead to better outcomes, Elsevier is a leader in information and analytics for customers across the global research and health ecosystems. Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems.
