Strategy & Operations Sr Manager

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
180K-240K Annually
Senior level
Software
Cribl is the AI Platform for Telemetry.
The Role
Owns commercialization and new product introduction for products and features, from product handoff through launch and post-launch tracking. Partners with executives on pricing, commercial readiness, and launch health; defines success metrics and optimizes processes. Leads M&A go-to-market diligence and post-acquisition integration while coordinating Product, Engineering, Sales, Marketing, Finance, and Corporate Development. The role requires strategic planning, program management, executive communication, and SaaS commercialization expertise.
Summary Generated by Built In

Join the company that’s building the telemetry infrastructure for the AI era. At Cribl, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. Cribl is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Why You'll Love This Role

Are you ready to architect and systematize the commercialization strategy for one of the fastest-growing tech companies? At Cribl, we are transforming from a flagship-product company into a multi-product powerhouse. As the Senior Manager, you will own the commercial lifecycle of our new products and features, including those we’ve added through acquisition. You will operate at the intersection of Operations, Product, Engineering, Sales, Marketing, and Finance, bridging the gap between product innovation and market success. 

You will partner directly with executive leadership to operationalize pricing models, lead our commercialization (i.e., New Product Introduction) process, and ensure disciplined execution as we scale. This is a high-impact, executive-facing role for a technical strategist who thrives on ambiguity, builds order from chaos, and is passionate about driving go-to-market motions that scale. If you are eager to contribute to a company poised for generational success, we want to hear from you.

 
As An Active Member Of Our Team, You Will...

  • Lead End-to-End Commercialization (New Product Introduction): Own the commercialization of new products and features from PRD hand-off through market launch and post-launch success tracking amidst a rapidly changing market and software landscape. Managing each launch program and all the cross-functional partners.
  • Executive Partnership: Serve as a primary partner to Cribl’s executive team (eStaff) on commercial readiness, pricing decisions, and launch health. Synthesize complex market and product data into actionable executive insights.
  • Transform with AI: Scale commercialization model to support Product and Engineering teams that are shipping more than ever. Rethink systems and remove bottlenecks all while still enabling the field for success.
  • Measure & Optimize: Define success metrics for commercialization (e.g., adoption rates, ARR contribution, customer sentiment), set up tracking across systems, and run post-launch retrospectives to continuously refine our commercial motion.
  • Lead M&A Diligence and Integration: Partner with Corporate Development and cross-functional leaders to drive due diligence for strategic acquisitions, ensuring rigorous evaluation of target go-to-market motions and synergy assumptions. Orchestrate post-close integration efforts, aligning Product, Sales, and Marketing teams to execute seamless brand and platform consolidation.


If You've Got It - We Want It

  • Experience: 10+ years in strategy, pricing, NPI, and commercialization at SaaS companies. Preferably companies in the data or security space. 
  • Communication and Influence: Excellent verbal and visual communication skills with the ability to influence diverse personalities and present to C-level stakeholders
  • GTM Expertise: Experience bridging functions in bringing products successfully to GTM organizations, knowing what issues to anticipate and areas to watch
  • IT and Security Market Knowledge: Familiar with products, pricing structure, and capabilities of products in the IT and Security data space 
  • Strategic Planning & Flexibility: Self-motivated with strong multitasking abilities and effective program management skills, with ability to organize and manage multiple company-wide initiatives in parallel while also balancing changing priorities and macro-environment shifts
  • Collaboration and Teamwork: Leverage functional empathy to collaborate effectively with internal stakeholders, understand diverse perspectives, and align on shared objectives to achieve results
  • Bonus Points / Preferred Skills:
    • Experience in late-stage B2B SaaS startups (i.e., Series E+) and / or early public B2B SaaS companies (e.g., 3-5k employees)
    • Proven leverage deploying AI / agents to fundamentally shift processes / workflows
    • MBA or professional business degree

We are a remote-first company and work happens across many time-zones - you may be required to occasionally perform duties outside your standard working hours

#LI-Remote
#LI-JB1

The salary for this role is dependent on geographic location and will be based on the individual candidate's job-related knowledge, skills, and experience.
In addition to base salary, for sales and some sales-adjacent roles, employees are eligible to earn incentive compensation (commission). For all other roles, employees are eligible to participate in the Cribl Corporate Bonus Program.
In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), and equity.

Base Salary Range
$180,000$240,000 USD

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us

Skills Required

  • 10+ years of experience in strategy, pricing, new product introduction, and commercialization at SaaS companies
  • Excellent verbal and visual communication skills
  • Ability to influence diverse stakeholders and present to C-level executives
  • Experience bridging functions to bring products successfully to go-to-market organizations
  • Knowledge of products, pricing structures, and capabilities in the IT and security data space
  • Strong strategic planning, multitasking, program management, and organizational skills
  • Ability to collaborate effectively with internal stakeholders and align shared objectives
  • Experience at late-stage B2B SaaS startups or early public B2B SaaS companies
  • Experience deploying AI or agents to fundamentally shift processes or workflows
  • MBA or professional business degree

Cribl Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cribl and has not been reviewed or approved by Cribl.

  • Affordable Benefits Medical and dental premiums are fully covered for individuals in the U.S., with low costs for dependents, and the plans are described as low‑cost overall. This positions healthcare expenses favorably for many employees.
  • Leave & Time Off Breadth Unlimited PTO, paid holidays, and periodic company “refresh” or winter‑break days provide ample time away. Flexible schedules further support taking time when needed.
  • Wellbeing & Lifestyle Benefits A monthly stipend for home office, phone, and internet, plus strong remote‑work setup support, underpin the remote‑first model. Additional perks like recharge days and equipment support bolster day‑to‑day wellbeing.

Cribl Insights

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The Company
HQ: San Francisco, CA
1,000 Employees
Year Founded: 2018

What We Do

Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for both humans and agents. Trusted by organizations worldwide, including half of the Fortune 100, Cribl bridges the gap between AI ambition and infrastructure reality. No lock-in. No data loss. No compromises. Cribl’s vendor-agnostic platform ensures data remains portable and interoperable. By cost-effectively handling increasing data volume and variety without delay, Cribl gives enterprises the choice, control, and flexibility to build what’s next.

Why Work With Us

We are building the company that will become the industry leader in IT and Security data. But, doing that doesn’t mean we’re always serious. We approach our work fearlessly, learn quickly, improve constantly, and celebrate our wins at every turn. And more importantly, we laugh a lot.

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