Top Senior Operations Manager Jobs

Lead and manage day-to-day delivery of human services contracts, oversee staffing, compliance, budgets, training, client relationships, reporting, and operational performance to meet contract goals.

Lead and mentor regional operations managers and inspectors to meet inspection SLAs and quality standards. Oversee hiring, training, scheduling, and field audits; collaborate with sales, product, and quality teams. Use data to identify trends, improve capacity and consistency, handle customer feedback, and serve as a point of contact and reserve inspector to support regional needs.

Lead and develop a team of operational professionals supporting strategic partners. Manage complex client relationships, drive cross-functional process improvements, oversee strategic projects, analyze operational metrics, and deliver training. Client-facing role with approx. 25% travel and requires Spanish-English fluency.

Lead and oversee day-to-day operations for service, construction, and parts sales across the Northwest. Own P&L, implement KPIs and operational strategies, ensure regulatory compliance and safety, mentor teams, drive process improvements, and report performance to senior management.

Lead multi-branch operational performance and profitability across a market. Develop Branch Managers, ensure safety and compliance, optimize inventory and transportation, drive customer satisfaction, and implement operational initiatives to support growth.

The Procurement & Finance Operations Manager will lead procurement, finance operations, vendor management, and develop systems for inventory tracking and cost analysis in lab environments.

The Operations Manager leads strategic operational initiatives, optimizing production and supply chains while ensuring compliance with quality and regulatory standards in defense navigation technology.

Leads enterprise IT communications, SharePoint intranet ownership, Microsoft 365 platform governance, incident communications, content architecture, workflow automation, and employee technology adoption. Partners with IT, Security, Risk, HR, and Internal Communications teams to improve digital workplace experiences, platform engagement, information accessibility, and communication effectiveness. Establishes governance standards, manages communication workflows, evaluates Microsoft 365 enhancements, and measures adoption and employee engagement.

Lead and manage employee benefits operations to drive client retention, operational excellence, and team performance. Implement process improvements, ensure regulatory compliance, analyze KPIs, support technology and automation initiatives, and collaborate cross-functionally to support growth and high-quality client experiences.

Oversee a portfolio of supportive and affordable housing properties, lead and supervise property and program teams, ensure resident safety and stability, manage budgets/compliance (HUD, LIHTC), coordinate maintenance/capital projects, and support resident services and community engagement. Ensure accurate reporting, funder compliance, and implement policies promoting trauma-informed, low-barrier supportive housing.

Manage and lead mortgage loan processing, underwriting, and closing teams for homeownership and home repair programs. Oversee Encompass LOS, ensure regulatory compliance, develop workflows, partner with third-party lenders, produce reporting/KPIs, and improve processes to deliver timely, compliant residential mortgage closings.

The Operations Manager for Roadway Markings oversees daily operations, manages crews, ensures compliance, optimizes performance, and leads training initiatives to enhance team skills.

Own day-to-day operational performance for a defined route: lead and coach 4–10 technicians, ensure equipment uptime and rapid service response, manage cash integrity and vault reconciliation, oversee schedules and KPI tracking, maintain regulatory compliance and strong site-owner relationships, and support the District Manager with operational execution and problem-solving.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

The Operations Manager leads performance improvement initiatives, engages with private equity firms, and drives operational excellence in client operations, including using Lean and Six Sigma methodologies.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

Leads a global fraud operations organization in Irving, Texas, overseeing customer outreach, fraud detection, claims processing, KPIs, workforce capacity, quality, productivity, technology adoption, and continuous improvement. Builds and develops the site team, partners with technology and product stakeholders on AI-enabled tools, and manages operations in a high-volume, regulated environment.

Own Gainbridge’s business operating system, including annual planning, operating cadences, OKR tracking, executive and board reporting, vendor management, business continuity, compliance workflows, knowledge management, and company-wide communications. Lead high-stakes cross-functional initiatives from scoping through delivery, establish project management norms, manage risks and dependencies, drive decisions to closure, and maintain documentation, meeting systems, and milestone calendars.

Lead and optimize Creative Studio operations: build systems and workflows, partner with creative and cross-functional teams, manage scopes/budgets/resources, track project health, onboard/manage external partners, and ensure timely delivery of permanent and touring experiential projects.

Leads managed-services operations for assigned global and vertical customers, overseeing employees, customer relationships, service-level performance, implementation, P&L, profitability, contracts, vendors, risk, and continuous improvement. Develops teams of up to 100+ employees, drives digital and AI-augmented operational transformation, identifies growth opportunities, resolves performance issues, and ensures customer retention and satisfaction across multi-site accounts.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; identifies performance gaps; partners with field leaders on improvement plans; drives adoption of CX initiatives, technology, training, and standards; conducts location reviews; and coaches frontline and district leaders to improve service outcomes and accountability.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; partners with field leaders to create improvement plans; drives adoption of CX initiatives, technology, training, and operational standards; conducts location reviews; and coaches frontline and district leaders to improve service consistency and accountability.

Leads managed-services operations for global and vertical customer accounts across North America. Oversees up to 100+ employees, customer relationships, service-level performance, contracts, multi-site P&L, profitability, vendor ecosystems, risk resilience, and operational improvements. Drives implementation, digital and data-enabled services, automation, change initiatives, employee development, retention, and business growth while ensuring contract compliance, customer satisfaction, and continuous improvement.

Own end-to-end launch and stabilization of Ambient EHR integrations across enterprise clients. Triage production integration issues, diagnose root causes across product/configuration/client environments, route and drive fixes, build dashboards and health metrics, and codify runbooks and escalation workflows. Coordinate cross-functional stakeholders including Engineering, Implementation, Customer Success, and client IT to meet SLAs and provide executive reporting.

Lead and manage one or more fraud operations teams (vendors or inter-affiliates) to minimize fraud losses. Oversee portfolio decisions using risk/reward and customer-centric approaches, implement detection strategies, monitor operational objectives, manage budgets and resources, participate in change management, ensure compliance with laws and policies, and escalate control issues while supervising team performance.