Top Tech Jobs & Startup Jobs in Naples

The Local/Regional Subject Matter Expert (SME) will provide technical support and ensure compliance with local regulations for the Global Business Services team. This role includes reviewing deliverables, managing client inquiries, onboarding new services, conducting audits, and providing training on regulatory updates.

The Technical Support Engineer will collaborate with engineering, sales, and customer success to resolve critical customer issues related to real-time analytics, leveraging expertise in Apache Pinot. Responsibilities include troubleshooting systems, providing customer support, and contributing to product improvement.

The Field Technical Support Engineer will provide exceptional technical support to resellers and customers, troubleshooting and resolving complex issues while collaborating with other teams. Responsibilities include training partner networks, improving technical documentation, and occasionally providing onsite support. The role emphasizes customer success and requires excellent communication and problem-solving skills.