Top Senior Tech Support Jobs

Provide second-level desktop support for end users, troubleshooting and repairing software, hardware, printers, plotters, telecom devices, and mobile devices. Support on-site conference meetings (video conferencing/web meetings) and deliver plant-floor technical assistance. Must be able to work alternate shifts and overtime.

Provide advanced infrastructure and desktop/server support including troubleshooting and break/fix for servers, PCs, networking, and video/audio conferencing. Maintain data center operations, manage change/problem workflows, support on-site meetings, lead projects, coordinate vendors, and provide 24x7 on-call support.

Lead the PeopleSoft HR application support team, providing technical and functional expertise, troubleshooting, and enhancing client productivity through effective communication and leadership.

Serve as the final escalation for complex client integrations and distributed system issues. Troubleshoot code and APIs, build tooling and observability, lead incident response and RCAs, advocate product engineering changes, and mentor the support team to improve diagnostics and automation.

Provide global first-response support for a mission-critical Windows tool: triage and reproduce issues, monitor logs, restart services/servers/databases, file bugs in TFS/Rally, and maintain user documentation and FAQs.

Provide level 2/3 technical support for fulfillment center operations: troubleshoot desktops, tablets, networks, scanners, printers, rack/unrack network/server equipment, manage IT inventory, create documentation, support deployments, and collaborate with remote network and operational teams.

Provide systems engineering and technical advisory support to a DARPA Program Manager: assess performer progress, review deliverables, track EVMS cost/schedule, support acquisition (BAAs/OTAs), coordinate stakeholders, perform technical risk assessments, and help transition technologies toward production and deployment.

The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.

Provide advanced technical support and escalation management for customer equipment, including installations, calibration, alpha/beta site testing, ECO reviews, performance reporting (MTBF/MTBI/Availability), documentation (CENs, BKMs), and driving field implementation and improvements.

Author, edit, and quality-review technical publications (IETMs, maintenance and operations manuals). Acquire subject knowledge via interviews/observations, prepare illustrative materials, ensure compliance with Mil-STD and Spec1000D, and support customer verification events.

Provide third-level hardware and software escalation and field support for semiconductor equipment, drive failure analysis and ECOs, support alpha/beta site installs and calibration, generate performance reports (MTBF/MTBI/Availability), create technical documentation and training, and ensure field implementation and customer communication.

Provide technical support for security devices and cloud deployments by analyzing packet captures and configurations, troubleshooting L2-L7 networking and routing issues, running remote sessions, recreating issues in lab environments, and collaborating with engineering to verify workarounds/fixes.

Seeking a Technical Consultant to support Manufacturing with .Net and Proficy experience. Responsibilities include production support, development, and delivering technical project requirements.

Provide regional field and customer technical support for semiconductor metrology systems: diagnose, repair, install, upgrade, and train. Collect and analyze system performance and reliability data, manage escalations, support beta/new product introduction, create technical documentation, and coordinate service activities with field teams, engineering, and operations to maximize tool uptime and customer satisfaction.

As a Senior Technical Support Engineer, you will troubleshoot complex technical issues, ensure customer success, improve support processes, and mentor junior engineers.

Classic automation test engineer responsible for building and configuring automated test infrastructure within sprints. Requires coding (Java or Python), strong familiarity with Gherkin/Cucumber, front-end or back-end automation, performance/load testing, and tools like Selenium, Appium, TestNG/JUnit and Spring. Role is roughly 60% coding and 40% test automation setup. 12+ month contract; good communication skills required.

Own end-to-end resolution of technical issues for Pendo's web and mobile products: triage, debug front-end and mobile SDKs, reproduce bugs, coordinate fixes with engineering, document knowledge, use AI tools to accelerate troubleshooting, mentor peers, and improve processes while managing support metrics and customer outcomes.

Provide hands-on technical support and consulting for ArcGIS Enterprise implementations, including system administration, geodatabase configuration and optimization, troubleshooting complex issues, customer onboarding, and documentation. Collaborate with internal teams, mentor colleagues, and help enterprise customers maximize GIS investments while supporting Linux-based administration and evolving cloud/hybrid deployments.

Act as a senior technical resource for sales, distributors, and customers: troubleshoot escalated issues, specify product fit, create assemblies, review CAD, perform discovery and onsite support, train others, assist Engineering and oversee lower-level support, deliver technical presentations, and manage projects with account managers.

Provide Tier-3 product support and lead resolution of high-priority incidents for enterprise laboratory applications. Deliver onsite troubleshooting for lab devices and networked equipment, perform root cause analysis, coordinate with Development/DBA/Cloud/vendor teams, support releases and hypercare, and monitor ticket queues to meet SLAs.

The Senior Support Engineer will provide technical support, work on monitoring and alerting systems, and lead incident response for critical issues related to OpenAI's API.