Top Operations Jobs in Washington, DC

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Serves as a strategic partner to the President, leading cross-functional initiatives across finance, operations, and strategy. Analyzes complex information, builds decision-ready briefings and dashboards, prepares leadership and board materials, identifies business bottlenecks, and drives priority projects through execution. Requires strong financial modeling, analytical, communication, judgment, and prioritization skills.

Lead Rula’s provider growth strategy and execution, including supply-side acquisition, activation, retention, growth modeling, unit economics, funnel analytics, and cross-functional go-to-market alignment. Partner with executive leadership to expand care capacity, build a scalable operating system, and establish performance metrics. Initially operate as a strategic individual contributor, then build and mentor a dedicated Strategy and Operations or GTM team.

Supports and optimizes Dropbox’s legal operations infrastructure, including workflows, legal technology, reporting, knowledge management, vendor engagements, and process automation. The role manages systems such as JSM, Confluence, Ironclad, and legal AI tools; coordinates with Legal, IT, Finance, Procurement, and Compliance; supports platform rollouts and user training; translates business needs into configurations; and drives projects, troubleshooting, documentation, and operational efficiency.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Manage weekly member payment cycles, funding, controls, reconciliations, partner file delivery, error resolution, and payment issue investigations. Support client and partner launches, maintain payment reporting and dashboards, improve workflows and documentation, and use automation or AI tools to increase reliability. The role also communicates risks proactively and coordinates with internal teams, external partners, clients, and members to resolve issues accurately and on time.

Leads company-wide Revenue Operations, including commercial strategy, forecasting, pipeline and performance management, territory and quota planning, analytics, compensation, technology systems, and quote-to-cash optimization. Builds scalable operating processes, dashboards, and technology roadmaps while partnering with executive leadership. Recruits and develops teams across revenue operations, sales operations, analytics, systems, forecasting, deal desk, and compensation administration.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Build and improve consumption and revenue target-setting models, scorecards, territory analytics, and governed data products. Validate revenue, ownership, billing, and CRM data; support field questions and Rules of Engagement; reconcile data with Finance and Billing; and partner with Geo Ops, RevOps, Engineering, IT, and Compensation. Use SQL, BigQuery, dashboards, and AI tools to automate analysis, improve data integrity, and scale recurring reporting and support.

Supports and improves revenue operations systems and workflows, including quote-to-cash, CPQ, billing, subscriptions, Salesforce automation, data governance, forecasting, routing, quotas, and commissions. Partners with Finance, GTM Engineering, Sales, Customer Success, and Renewals to troubleshoot issues, reconcile data, automate repetitive processes, and improve commercial systems. The role also helps implement scalable processes and AI-enabled operational solutions.

Provides Tier 1–2 global IT service desk support, troubleshooting Windows and macOS devices, Microsoft 365, mobile devices, networks, printing, accounts, collaboration tools, and A/V systems. Manages ServiceNow tickets, user provisioning, device inventory, documentation, knowledgebase content, training, and IT system optimization. The role also mentors junior analysts and supports adoption and change management.

Leads business operations and account performance for enterprise occupier accounts. Responsibilities include governance, financial forecasting, profitability analysis, KPI management, Power BI and Excel reporting, continuous improvement, supplier diversity programs, compliance controls, revenue assurance, and executive communication. The role partners with finance, procurement, transaction management, project management, and client stakeholders to improve operational performance, financial discipline, service delivery, and account growth.

Leads Engine’s global travel and spend support operation across lodging, flights, cars, and Engine X. Owns service levels, quality, customer satisfaction, cost efficiency, escalations, Customer Advocacy, BPO relationships, and 24/7 operational coverage. Partners with Product and Engineering on automation and tooling, manages senior leaders, improves processes using operational data, and develops premium support programs and future operations leaders.

Manages operations compliance activities for Total Wine & More in Washington. The provided posting includes no further responsibilities or qualification details.

Supports the Institutional and Principal Giving Operations team with Salesforce data management, workflow documentation, data analysis, reporting, process improvement, and special projects. The intern will help improve fundraising operations, data integrity, and organizational efficiency while collaborating cross-functionally. This is a 10-week hybrid internship requiring 35 hours per week and three onsite days weekly in New York or Washington, DC.

Process, produce, convert, validate, and quality-check eDiscovery data using tools such as Relativity Message Crawler and ReadySuite. Track project timelines, document work, troubleshoot technical issues, follow eDiscovery protocols, create SOPs, and support process improvements. The role requires at least one year of eDiscovery or litigation support experience, familiarity with an eDiscovery platform and EDRM, strong attention to detail, multitasking ability, and independent remote-work skills.

Manages campus operations including arrival, dismissal, meals, recess, facilities, safety, procurement, budgets, IT coordination, compliance, and assessments. Leads and coaches Operations Specialists, oversees vendors and food service, manages school purchasing and physical space, supports emergency response, and partners with the Principal and school leadership team. Builds consistent student culture, maintains safe and efficient systems, engages families, and ensures operational compliance.

Leads development operations and fundraising analytics, including Power BI dashboards, revenue forecasting, portfolio analysis, gift processing, donor acknowledgments, financial reconciliation, and data quality. Partners with Development, Finance, IT, and Communications to improve fundraising systems, reporting, compliance, and operational efficiency. Presents actionable insights to leadership and supports campaign planning, donor stewardship, and revenue growth.

Supports certification operations by processing certification matters, applying policies, researching stakeholder inquiries, maintaining records, preparing reports, and managing escalated cases. The role identifies process improvements, supports workflow and technology enhancements, develops procedures and training materials, and collaborates across departments to ensure consistent certification lifecycle execution and responsive stakeholder service.

Oversee up to nine contractor personnel supporting United States Border Patrol, coordinating assignments, workloads, staffing, and service delivery. Serve as the primary liaison to government leadership, manage administrative and operational support services, track assignments, prepare reports, resolve issues, and communicate progress. The role also supports office operations, logistics, SharePoint administration, presentations, meetings, and data management while ensuring compliance with federal procedures and responsive customer service.

Provides administrative, operational, and business support to U.S. Border Patrol personnel. Responsibilities include office operations, document and records management, data entry and reporting, meeting coordination, executive support, SharePoint updates, HR administration, presentations, and short-term projects. The role requires strong organization, communication, customer service, Microsoft Office proficiency, and the ability to obtain a CBP background investigation.