Top Operations Jobs in Washington, DC

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Serve as the CRO's second-in-command to align Sales, Marketing, Customer Success, and CX. Own the revenue tech stack, data governance, forecasting, reporting, lead lifecycle, and cross-functional initiatives to drive pipeline integrity, forecasting accuracy, and scalable GTM execution.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Support and streamline internal communications across Business Operations (HR, IT, Office Ops, LOD). Maintain scheduled communications, develop communication strategy, edit/upload Mailchimp emails, post on Microsoft Teams, track engagement analytics, conduct internal comms audits, research tools, draft a style guide, shadow staff, assist coordination of staff-facing initiatives, and present end-of-term findings. Part-time, in-person internship.

Part-time, in-office internship supporting Business Operations by managing projects, maintaining monday.com workflows, coordinating cross-departmental initiatives, handling administrative and event logistics, conducting process audits, creating templates/SOPs, and presenting process improvement recommendations to the Business Operations team.

Provide day-to-day support for an automated web-based Travel Management System: assist travelers with bookings and itinerary changes, help prepare and submit expense reports, maintain traveler profiles and data integrity, monitor policy compliance and escalate exceptions, and coordinate with program management and support desk to ensure end-to-end travel and reimbursement operations.

Support finance, revenue operations, and general operations: manage monthly close tasks, AR/AP, expense audits, commissions calculation, vendor and insurance management, security compliance support, IT hardware requests, and ad-hoc investor and People Ops tasks. Own recurring workflows and assist cross-functionally.

Support federal staff director by developing and executing division priorities, conducting market research, creating staffing plans and SOPs, managing expenditures, overseeing records and knowledge management, analyzing program data, supporting workforce development, and recommending operational efficiencies to improve outcomes.

The Operations and Grants Associate will support operational and fundraising activities, including administration, coordination, and finance support, ensuring smooth operations and grant management.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Support Advisor Success Management by owning complex operational issues, escalations, and exception management. Coordinate cross-functional resolution, analyze data to identify process improvements, create training and documentation, and deliver actionable insights to improve advisor efficiency and client experience.

The Task Operations Support Manager will oversee administrative functions, coordinate teams, analyze operational challenges, develop documentation, and enhance compliance.

The Task Operations Support Manager oversees operational functions, collaborates with teams, analyzes challenges, and ensures quality in mission-critical operations for a federal client.

The Task Operations Support Manager oversees administrative and operational functions, collaborates with teams, and improves operational efficiencies for federal clients.

The Business Ops Specialist will manage operational, financial, and compliance tasks, support recruiting and onboarding, and coordinate internal projects within a growing government contracting company.

Lead and manage day-to-day enterprise and mission-critical IT operations for DoD programs. Oversee system administration, network operations, service desk, staffing, metrics, compliance with DoD cybersecurity standards, and continuous process improvements. Coordinate with government customers, engineering, cybersecurity, and subcontractors while providing leadership, mentorship, operational planning, budgeting, and reporting to ensure mission execution and service delivery.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead daily IT operations for federal/DoD programs, enforce ITSM best practices, manage staffing and resources, coordinate with government stakeholders, monitor service delivery and risks, maintain compliance and reporting, mentor teams, and drive continuous process improvements to ensure system availability and mission success.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

The Shift Supervisor manages operations, oversees a team of operators, responds to emergencies, coordinates activities, and maintains safety standards.