Top Operations Jobs in Washington, DC

Maintains intellectual property systems through audits, data cleanup, and validation; supports matter opening and staffing updates; develops recurring and ad hoc reports; and assists with automation initiatives that improve operational efficiency for IP teams and practice groups.

Supports day-to-day development operations through Dynamics 365 administration, CRM data quality, fundraising pipeline and moves-management tracking, grant reporting, dashboards, user support, documentation, and training. The role prepares reports for development leadership, coordinates with Finance, Grants, Enterprise, and Program teams, and uses approved AI tools such as Copilot and Claude for fundraising analysis, segmentation, summaries, and briefing preparation while maintaining privacy and data-governance standards.

Provide high-level executive administrative support and coordinate office operations for Public Affairs. Manage complex calendars, travel, expense reporting, meeting logistics, stakeholder communications, facilities liaison tasks, event coordination, confidential materials, and special projects to ensure smooth departmental operations and executive readiness.

Leads global business operations for International Services, overseeing policies, compliance, budgeting, logistics, procurement, contracts, workforce administration, security, safeguarding, continuous improvement, and project management. Manages distributed staff and volunteers across multiple regions, coordinates with enterprise functions, conducts operational assessments and field visits, develops reports and action plans, and supports international shipping, events, equipment, and financial tracking.

FOX News Media seeks a Spring 2027 Technical Operations Intern in Washington, DC. Interns will gain practical exposure to control room and studio operations, transmission, lighting, editing, teleprompter systems, studio setup, and related positions. The role is on-site and requires 16–24 hours weekly from February 8 through April 16, 2027. Candidates should be enrolled college students, sophomore level or above, academically strong, available throughout the program, and knowledgeable about current events and news media.

Provides administrative and executive support to the COO and Operations team, including scheduling, meeting preparation, document management, travel coordination, event logistics, data entry, presentations, and communications. Serves as office manager for the Washington, D.C. location by coordinating access, supplies, mail, and inquiries. Requires strong organization, judgment, communication, confidentiality, and collaboration, with some evening, weekend, and occasional travel obligations.

Manages operational systems and processes for the Engagement, Growth, and Partnerships team. Maintains Salesforce data, reports, dashboards, workflows, documentation, and staff training. Coordinates onboarding, proposal development, partner agreements, charitable registrations, budgets, revenue tracking, program deliverables, and cross-team communications. Supports process improvement, data accuracy, business development activities, and organizational coordination across Finance, Communications, program teams, and Centers.

Leads enterprise infrastructure operations for a large federal department, managing more than 140 personnel across multiple projects and locations. Oversees infrastructure service delivery, modernization, technical cutovers, production support, incident resolution, ticket quality, contractual deliverables, and stakeholder satisfaction. Provides strategic recommendations based on service metrics and technical analysis while mentoring teams, managing priorities, resolving cross-functional conflicts, and presenting to executives.

Oversee ticket operations for the Washington Mystics and Capital City Go-Go, including event and inventory setup, presales, order processing, payments, ticket distribution, revenue reconciliation, financial reporting, and game-day box office support. Manage ticketing systems, coordinate with Accounting and vendors, support sales initiatives, and lead hiring, training, and retention of ticket operations staff. The role requires support across 50–60 games annually, including evenings, weekends, and holidays.

Manages IT operations and field services at Joint Base Anacostia-Bolling, prioritizing personnel, projects, tickets, technical refreshes, customer support, compliance initiatives, and operational metrics. Partners with military and government customers, leads desktop and helpdesk services, coordinates teams, briefs senior stakeholders, improves processes, and serves as acting Site Lead when needed.

Leads enterprise end-user support operations across help desk, desktop support, mobility, hardware and software lifecycle management, and field services for DOT headquarters and nearly 300 locations. Oversees service performance, ITIL processes, asset management, cybersecurity compliance, documentation, continuous improvement, stakeholder coordination, and enterprise technology rollouts. Manages support for approximately 10,000 users and serves as the primary operational liaison to DOT stakeholders.

Supports business operations across industry and practice groups at a global law firm. Responsibilities include coordinating strategic and operational initiatives, managing meetings and information, tracking budgets and expenses, improving business processes, overseeing compliance reminders and time policies, and facilitating cross-functional projects. The role requires strong organization, communication, technology skills, judgment, confidentiality, project management, and adaptability across multiple stakeholder groups.

Supports firm, client, fundraising, and charity events, including on-site event assistance. Helps with scheduling, invoice tracking, operational projects, and administrative duties. The role requires flexibility for early mornings and late nights, strong collaboration and communication, attention to detail, initiative, and the ability to manage competing priorities in a fast-paced environment.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Leads Career Exploration Services operations, overseeing staff, annual program cycles, cross-functional initiatives, customer support, outreach, training, and operational readiness. Develops plans, assigns resources, monitors performance, resolves escalated issues, and drives process improvements. Establishes metrics, supports forecasting and business continuity, and manages team performance while coordinating with product, analytics, communications, and customer engagement teams.

Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.

Provides reception, visitor screening, phone management, customer service, badge and access coordination, meeting and event support, and administrative assistance to Finance, Legal, and other teams. Responsibilities include scheduling, expense reports, invoice processing, document preparation, deadline tracking, travel booking, visitor management, and coordination with facilities and events staff. The role is fully onsite in Washington, D.C., with regular overtime and occasional weekend work.

Directs operations for Asset Services, overseeing strategic initiatives, platform tools, process improvements, and technology enhancements. Partners with leadership, geographic markets, HR, Finance, IT, accounting, transitions, quality control, and training teams to deploy resources and improve client service. Develops business cases, resolves operational issues, supports best-practice adoption, coordinates projects, and manages an analyst. Requires commercial real estate and property management expertise, accounting knowledge, strong analytical, communication, project management, and organizational skills.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Supports nonprofit development operations through accurate gift processing, revenue data management, CRM updates, ACH and wire tracking, reconciliation, reporting, donor record maintenance, and systems support. The role troubleshoots fundraising workflows, contributes to process improvements and automation, maintains Monday.com processes, and provides backup membership support. Strong attention to detail, database and spreadsheet proficiency, organizational skills, and commitment to reproductive freedom, diversity, equity, and inclusion are required.

Manage daily parking facility operations, client requests, staffing, training, customer service, security and cash controls. Oversee profitability, budgets, procurement, vendors, accounting tasks, maintenance, damage claims, safety programs, and OSHA compliance. Lead and develop a diverse team while ensuring operational policies and procedures are followed.

Leads Health Plan Operations excellence across divisional planning, performance management, continuous improvement, audit readiness, and Duals and Marketplace strategy. Owns executive reporting, scorecards, budgets, AI initiative tracking, Lean/Six Sigma programs, regulatory coordination, and portfolio governance. Partners with Finance, Legal, Compliance, technology teams, government agencies, vendors, and Blue Plans to improve operational performance, sustain compliance, and deliver enterprise initiatives.

Leads East-region operations as the Regional President’s second-in-command. Drives process consistency, strategic planning, transformation initiatives, financial planning, P&L oversight, operational performance reviews, talent management, and regional connectivity. Serves as chief of staff and primary triage point for operational issues, coordinating with national leadership, Finance, HR, Legal, brokers, and technology teams. Supports regional adoption of data, AI, and LeasingOS initiatives.

Serves as a liaison among investment, finance, procurement, sourcing, and COO teams. Manages budgets, forecasts, accruals, vendor contracts, and operational and financial performance reporting. Interprets business cases, improves processes and stakeholder experiences, supports investment vehicle deployment, enhances data quality, and develops cost-effective operational solutions. Advises senior stakeholders and leads operational initiatives aligned with business goals.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.