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Top Customer Success Jobs in Washington, DC

YesterdaySaved
Easy Apply
Hybrid
Washington, DC
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage large-scale digital advertising programs for political campaigns, ensuring performance goals are met while maintaining client satisfaction. Responsibilities include launching campaigns, preparing reports, and driving account growth.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
Reposted 4 Days AgoSaved
In-Office or Remote
Washington, DC
93K-149K Annually
Senior level
93K-149K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
7 Days AgoSaved
In-Office or Remote
Washington, DC
145K-228K Annually
Senior level
145K-228K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Principal Customer Success Manager develops relationships with executives, drives product adoption, mitigates churn, and executes strategies for high-value accounts.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
8 Days AgoSaved
Remote or Hybrid
Washington, DC
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you'll optimize the adoption and value of Motorola's Public Safety Software for federal clients, fostering relationships and addressing customer needs.
Top Skills: AwareCommandcentralGainsightGoogle SuiteLicense Plate RecognitionMobile VideoMotorola FlexPremieroneRave SolutionsSalesforceVesta
Reposted YesterdaySaved
In-Office or Remote
Washington, DC
100K-160K Annually
Expert/Leader
100K-160K Annually
Expert/Leader
Edtech
The Director of Customer Success will define the vision for customer success, drive adoption and retention of the product, lead a high-performing team, and ensure technology translates into meaningful outcomes for K-12 institutions.
Top Skills: AISaaS
Reposted 2 Days AgoSaved
In-Office
Washington, DC
200K-240K Annually
Senior level
200K-240K Annually
Senior level
Software • Analytics
As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.
Top Skills: BashGraphQLJqNetworkingPythonSecurity
3 Days AgoSaved
Hybrid
Washington, DC
125K-160K Annually
Senior level
125K-160K Annually
Senior level
Big Data • Software • Business Intelligence
The Customer Success Manager at WireScreen will manage 25-35 customer accounts, ensuring engagement, driving growth through upsells, and collaborating with cross-functional teams to enhance customer experiences and success processes.
Reposted 3 Days AgoSaved
In-Office or Remote
Washington, DC
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
4 Days AgoSaved
In-Office
Washington, DC
186K-269K Annually
Senior level
186K-269K Annually
Senior level
Cloud • Software
The Director of Customer Success Management leads a team of Customer Success Managers, strategizes for customer value delivery, resolves issues, partners with sales for renewals, and monitors performance metrics while ensuring team proficiency in new product initiatives.
4 Days AgoSaved
In-Office
Washington, DC
186K-269K Annually
Senior level
186K-269K Annually
Senior level
Cloud • Software
As a Customer Success Director, you will manage relationships with customers, optimize their Salesforce usage, lead teams, and ensure customer success with the platform.
Top Skills: SaaSSalesforceSoftware DevelopmentTechnical Solutions
5 Days AgoSaved
Hybrid
Washington, DC
115K-130K Annually
Senior level
115K-130K Annually
Senior level
Fintech • Information Technology • Security
Manage a portfolio of strategic customers, ensuring successful onboarding, driving adoption, minimizing churn, and providing ongoing support as a trusted advisor.
Top Skills: APIsCloud PlatformsSaaS
5 Days AgoSaved
In-Office or Remote
Washington, DC
1-1 Annually
Senior level
1-1 Annually
Senior level
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills: AsanaNotionSlackZendesk
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Reposted 7 Days AgoSaved
In-Office or Remote
Washington, DC
150K-230K Annually
Senior level
150K-230K Annually
Senior level
Software
The Customer Success Manager will advocate for customers, manage project requirements, lead onboarding, ensure renewals, and demonstrate product value while collaborating with sales and engineering teams.
Top Skills: AIMachine LearningPythonSQL
Reposted 7 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
Responsible for managing Nitra's customers and channel partners, ensuring a first-class customer experience, resolving issues, and driving growth and retention.
Reposted 8 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Aerospace • Artificial Intelligence
Drive adoption and success of AI platforms across defense agencies, engage with high-level officials, and manage customer lifecycle from engagement to expansion.
Top Skills: AIArtificial IntelligenceMl
Reposted 9 Days AgoSaved
In-Office
Washington, DC
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.
Top Skills: Crm SystemsCustomer Success Platforms
9 Days AgoSaved
In-Office or Remote
Washington, DC
109K-163K Annually
Mid level
109K-163K Annually
Mid level
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills: Ai SolutionsZendesk
9 Days AgoSaved
In-Office
Washington, DC
225K-310K Annually
Senior level
225K-310K Annually
Senior level
Legal Tech
As a Director in Client Success for Legal Operations, you'll drive strategic client engagement, manage pricing models, and lead a Client Success team to enhance value delivery and client experiences.
9 Days AgoSaved
In-Office or Remote
Washington, DC
133K-184K Annually
Senior level
133K-184K Annually
Senior level
Cloud • Software
The Customer Success Manager serves as a key contact for Salesforce customers, ensuring they realize the maximum value from their investment through guidance, support, and relationship management.
Top Skills: SaaSSalesforce Sales CloudSalesforce Service Cloud
Reposted 9 Days AgoSaved
In-Office or Remote
Washington, DC
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
12 Days AgoSaved
In-Office
Washington, DC
147K-147K Annually
Senior level
147K-147K Annually
Senior level
Edtech
The Senior Customer Success Manager is responsible for managing the customer lifecycle and driving the adoption of DataCamp's products among enterprise clients. This includes creating success plans, collaborating with internal teams, launching initiatives, and ensuring client satisfaction and renewal.
Top Skills: Advanced Analytics TechnologyBig DataSalesforce
Reposted 12 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Marketing Tech • Sales • Software
Oversee global Success & Support strategy, lead a high-performing team, improve customer retention and drive revenue outcomes, while enhancing customer experiences at Qwilr.
Reposted 14 Days AgoSaved
In-Office
Washington, DC
Junior
Junior
Healthtech • Financial Services
Manage customer and channel partner relationships, ensuring onboarding, satisfaction, performance tracking, and collaboration with teams to improve services.
Reposted 14 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
The Director of Customer Success will manage the customer lifecycle from onboarding to growth, leading a team that enhances customer engagement and satisfaction while collaborating with multiple departments.
Top Skills: Machine Learning TechnologiesSalesforce
15 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Security • Cybersecurity
Lead and develop a team of Customer Success Managers, driving customer satisfaction, retention, and collaboration with cross-functional teams for enhanced customer experience.
Top Skills: Analytics ToolsCrm Software
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