Top Customer Success Jobs in Washington, DC

As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.

The Customer Success Manager acts as the primary contact for customers, providing support on Compass tools, marketing, and onboarding, while managing customer relationships and promoting technology adoption.

The Customer Success Manager ensures high-value customers maximize their investment in Salesforce Data360, driving product adoption and alignment with business goals through strategic advisory, stakeholder management, and technical health monitoring.

The Customer Success Manager drives value realization for strategic accounts, facilitating collaboration between teams and ensuring customer satisfaction. Responsibilities include managing relationships, executing success plans, and monitoring customer health metrics.

The Customer Success Manager advocates for customer needs, manages requirements, trains users, builds relationships, and collaborates with teams to ensure satisfaction and renewals.

As a Senior Customer Success Manager, you will manage strategic customer accounts, drive adoption of HPE solutions, provide customer advocacy, and coordinate internal teams for issue resolution while targeting upsell opportunities.

Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.

The Customer Success Manager will ensure customer satisfaction and retention by facilitating communication with clients, tracking product usage, and managing onboarding and renewals. Responsibilities include relationship management, handling customer feedback, and collaborating with internal teams for successful outcomes.

This role involves supporting business development and client success initiatives for Rhombus Power, focusing on AI-powered solutions in defense and national security.

The Director of Customer Success will lead and scale a high-performing team, ensure customer adoption and outcomes, manage executive relationships, and optimize team operations with a focus on delivering measurable business impact for enterprise clients.

The Customer Success Manager II manages customer accounts, ensuring satisfaction and retention. Responsibilities include onboarding, training, relationship management, and collaborating with internal teams to enhance customer experience.

Manage a team of Customer Success Managers to ensure customer satisfaction, retention, and growth by leveraging data and driving operational excellence.

The Customer Success Manager ensures high-value customers receive a strong ROI from Salesforce, addressing technical and business concerns while driving digital transformation in the public sector.

The Senior Customer Success Manager will drive customer success, ensure high satisfaction, foster relationships, develop strategies, analyze metrics, and manage escalations in a cyber-focused environment.

The Customer Success Specialist ensures a smooth client onboarding experience, manages documentation, tracks progress, and collaborates with cross-functional teams to enhance client satisfaction.

As Customer Success Manager, you will manage customer relationships, driving satisfaction and retention while promoting business growth. Oversee customer initiatives and collaborate with internal teams to enhance fleet and energy solutions.

Lead the Customer Success strategy for public sector clients, enhancing customer satisfaction and driving growth through effective management and strategic partnerships.

The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.

The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.

Manage GRC services delivery for Federal agencies, oversee program strategy, ensure customer satisfaction, handle resource needs, and lead operational improvements.

Lead customer- and partner-facing operations for strategic global public sector accounts, driving adoption, renewals, expansion, and cross-functional coordination. Manage post-sale lifecycle, resolve issues, build scalable success processes, and provide product feedback to engineering to maximize mission outcomes.

The Customer Success Engineer acts as a trusted advisor, driving customer success and engagement throughout the lifecycle, ensuring customer value and managing relationships across various technical functions.

The Customer Success Manager will onboard SaaS customers, drive product adoption, monitor account health, and collaborate cross-functionally to enhance customer experience.

Account team members develop and execute digital strategies, manage client relationships, track KPIs, and support account growth based on role level.

The Customer Success Manager will manage relationships with private practice owners, ensuring product adoption and satisfaction while developing communication strategies and retention metrics.