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Top Customer Success Jobs in Washington, DC

Reposted 7 Days AgoSaved
Remote or Hybrid
Washington, DC
90K-100K Annually
Senior level
90K-100K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you'll optimize the adoption and value of Motorola's Public Safety Software for federal clients, fostering relationships and addressing customer needs.
Top Skills: AwareCommandcentralGainsightGoogle SuiteLicense Plate RecognitionMobile VideoMotorola FlexPremieroneRave SolutionsSalesforceVesta
9 Days AgoSaved
In-Office
Washington, DC
206K-295K Annually
Senior level
206K-295K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Lead a team of Customer Success Managers in the Public Sector to ensure exceptional customer service and experience management by driving adoption and retention of products. Responsibilities include team leadership, strategic guidance, and collaboration with senior executives to improve customer experiences.
Reposted 11 Days AgoSaved
Easy Apply
Hybrid
Washington, DC
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage large-scale digital advertising programs for political campaigns, ensuring performance goals are met while maintaining client satisfaction. Responsibilities include launching campaigns, preparing reports, and driving account growth.
Top Skills: DspsExcelMS OfficePowerPointProgrammatic Advertising
Reposted YesterdaySaved
In-Office
Washington, DC
186K-269K Annually
Senior level
186K-269K Annually
Senior level
Cloud • Software
The Director of Customer Success Management leads a team of Customer Success Managers, strategizes for customer value delivery, resolves issues, partners with sales for renewals, and monitors performance metrics while ensuring team proficiency in new product initiatives.
Reposted YesterdaySaved
In-Office
Washington, DC
69K-88K Annually
Mid level
69K-88K Annually
Mid level
Healthtech • Pharmaceutical
Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.
Top Skills: Dns ServerEdiEhrEmrHealthcare Billing SoftwareIp RoutingMS OfficePharmacy Management SoftwarePrintersTabletsWindows Os
YesterdaySaved
Easy Apply
In-Office
Washington, DC
Easy Apply
105K-160K Annually
Senior level
105K-160K Annually
Senior level
Social Media
The Customer Success Lead will build and scale client management functions, ensuring client satisfaction, retention, and engagement through strategy implementation and cross-functional collaboration.
Reposted 2 Days AgoSaved
Hybrid
Washington, DC
125K-160K Annually
Senior level
125K-160K Annually
Senior level
Big Data • Software • Business Intelligence
The Customer Success Manager at WireScreen will manage 25-35 customer accounts, ensuring engagement, driving growth through upsells, and collaborating with cross-functional teams to enhance customer experiences and success processes.
Reposted 2 Days AgoSaved
In-Office or Remote
Washington, DC
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 2 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
200K-240K Annually
Senior level
200K-240K Annually
Senior level
Software • Analytics
As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.
Top Skills: BashGraphQLJqNetworkingPythonSecurity
Reposted 3 Days AgoSaved
In-Office
Washington, DC
225K-310K Annually
Senior level
225K-310K Annually
Senior level
Legal Tech
As a Director in Client Success for Legal Operations, you'll drive strategic client engagement, manage pricing models, and lead a Client Success team to enhance value delivery and client experiences.
Reposted 4 Days AgoSaved
In-Office or Remote
Washington, DC
1-1 Annually
Senior level
1-1 Annually
Senior level
Software
The Strategic Customer Success Manager will manage enterprise accounts, drive product adoption, collaborate with stakeholders, and ensure customer success with Revyse's platform.
Top Skills: AsanaNotionSlackZendesk
Reposted 6 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
Responsible for managing Nitra's customers and channel partners, ensuring a first-class customer experience, resolving issues, and driving growth and retention.
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Reposted 8 Days AgoSaved
In-Office
Washington, DC
98K-182K Annually
Senior level
98K-182K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.
Top Skills: Crm SystemsCustomer Success Platforms
9 Days AgoSaved
Easy Apply
In-Office or Remote
Washington, DC
Easy Apply
151K-152K Annually
Senior level
151K-152K Annually
Senior level
Software
The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.
Top Skills: AIAutomationGainsightSalesforce
Reposted 9 Days AgoSaved
In-Office or Remote
Washington, DC
109K-163K Annually
Mid level
109K-163K Annually
Mid level
Software
The AI Specialist in Customer Success drives AI adoption among Zendesk customers, ensuring they realize value through effective engagement, collaboration, and support. They manage customer relationships and work alongside other teams to enhance product usage and measure success outcomes.
Top Skills: Ai SolutionsZendesk
Reposted 9 Days AgoSaved
In-Office or Remote
Washington, DC
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 9 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
125K-185K Annually
Expert/Leader
125K-185K Annually
Expert/Leader
Software • Automation
Lead and manage the Customer Success organization, ensuring client retention and expansion, while overseeing financials and account governance.
Top Skills: BiCRMExcel
Reposted 11 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
147K-147K Annually
Senior level
147K-147K Annually
Senior level
Edtech
The Senior Customer Success Manager is responsible for managing the customer lifecycle and driving the adoption of DataCamp's products among enterprise clients. This includes creating success plans, collaborating with internal teams, launching initiatives, and ensuring client satisfaction and renewal.
Top Skills: Advanced Analytics TechnologyBig DataSalesforce
13 Days AgoSaved
Easy Apply
In-Office or Remote
Washington, DC
Easy Apply
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Software
The Customer Success Engineer acts as a strategic advisor to customers, ensuring successful use of Cribl solutions and driving value through engagement and communication.
Top Skills: AWSAzureCriblCustomer Success PlatformsDatadogElasticGCPSnowflakeSplunk
13 Days AgoSaved
Easy Apply
In-Office or Remote
Washington, DC
Easy Apply
55K-70K Annually
Junior
55K-70K Annually
Junior
Information Technology • Security • Software
As a Customer Success Associate, onboard new customers, drive adoption, manage renewals, advocate for clients, and report on metrics while maintaining relationships.
Top Skills: Salesforce
14 Days AgoSaved
In-Office
Washington, DC
Entry level
Entry level
Software
The Customer Success Manager will onboard new customers, drive product adoption, manage renewals, provide customer support, and ensure satisfaction while fostering customer relationships.
Top Skills: Saas Solutions
Reposted 14 Days AgoSaved
In-Office
Washington, DC
Junior
Junior
Healthtech • Financial Services
Manage customer and channel partner relationships, ensuring onboarding, satisfaction, performance tracking, and collaboration with teams to improve services.
Reposted 14 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
The Director of Customer Success will manage the customer lifecycle from onboarding to growth, leading a team that enhances customer engagement and satisfaction while collaborating with multiple departments.
Top Skills: Machine Learning TechnologiesSalesforce
15 Days AgoSaved
Easy Apply
In-Office
Washington, DC
Easy Apply
99K-124K Annually
Mid level
99K-124K Annually
Mid level
Software
The Client Success Advisor will guide and support key clients in effectively using Diligent's GRC platform, ensuring client satisfaction and identifying areas for business growth.
Top Skills: Grc PlatformSoftware Solutions
15 Days AgoSaved
In-Office or Remote
Washington, DC
115K-135K Annually
Senior level
115K-135K Annually
Senior level
Healthtech • Information Technology
The Customer Success Manager drives adoption and value realization for partner accounts, ensuring successful implementation and long-term partnerships by managing relationships and optimizing workflows.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
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