Top Customer Success Jobs in Washington, DC

As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.

As a Customer Success Engineer, you will manage technical implementations, guide clients through onboarding, and develop custom JavaScript solutions for data analytics, ensuring client success in achieving their goals.

The role involves leading a team of Customer Success Managers, addressing customer issues, developing customer engagement strategies, and fostering strong internal and external relationships to enhance customer experience.

The Customer Success Manager advocates for customers, manages requirements, oversees onboarding, builds relationships, ensures renewals, and communicates customer needs to the product team.

The Federal Customer Success Executive manages post-deployment experiences for Federal customers, ensuring product adoption and driving value realization.

The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.

The Customer Success Manager at Siena will manage customer portfolios, ensuring measurable outcomes and promoting product usage while fostering collaboration across teams.

The Customer Success Manager guides high-value customers using Salesforce to achieve significant ROI, ensuring alignment of business value and technical goals while driving product adoption and engagement.

The Sr. Customer Success Manager will manage strategic accounts, collaborate across teams, ensure value delivery, and enhance customer relationships.

The Enterprise Customer Success Manager will lead strategic initiatives for high-value enterprise customers, ensuring success, driving revenue growth, and maintaining strong relationships while coordinating resources across the organization.

As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.

As Manager of Customer Success, lead a team to drive customer adoption, retention, and growth while collaborating with cross-functional teams to enhance the customer journey.

Lead customer- and partner-facing operations for strategic global public sector accounts, driving adoption, renewals, expansion, and cross-functional coordination. Manage post-sale lifecycle, resolve issues, build scalable success processes, and provide product feedback to engineering to maximize mission outcomes.

Own customer relationships from pre-deployment through long-term engagement. Drive onboarding, monitor customer health, coordinate cross-functional teams, manage escalations, document status, and surface customer feedback to enable adoption and expansion.

Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.

The Senior Customer Success Manager drives impact for multi-org customers, focusing on business goals, program management, strategic engagement, and customer advocacy using Salesforce solutions, particularly Slack.

The Strategic Customer Success Manager will manage relationships with major insurance carriers, ensuring customer success and renewal through strategic engagement, risk management, and collaboration with internal teams.

The Customer Success Manager drives business impact for complex customers, integrating Salesforce's solutions to meet their goals and improve adoption, overseeing multiple product platforms, and managing high-level stakeholder relationships.

As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.

The Senior Customer Success Manager ensures customers fully realize the value of Proofpoint's products, maximizing renewals and helping to address any issues affecting customer success.

The Customer Success Manager III ensures customer engagement and success with F5 solutions, promoting value, guiding adoption, and driving renewals through strong technical knowledge and relationship management.

Lead strategic post-sale relationships for complex healthcare accounts, owning adoption, value realization, governance, and cross-functional coordination. Serve as executive advisor, drive value roadmaps, manage risks/escalations, support renewals/expansions, and maintain on-site presence to ensure measurable outcomes and long-term retention.

The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.

The Customer Success Manager will onboard SaaS customers, drive product adoption, monitor account health, and collaborate cross-functionally to enhance customer experience.

Lead customer success for significant government partnerships, drive renewals, provide technical advice, and support client enforcement efforts in trade integrity and border security.