Top Customer Success Jobs in Washington, DC

Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
Washington, DC
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.
Reposted YesterdaySaved
In-Office
Washington, DC
140K-180K Annually
Expert/Leader
140K-180K Annually
Expert/Leader
Software • Cybersecurity
The Principal Customer Success Manager leads complex customer relationships, drives onboarding, and ensures successful value realization through strategic oversight and executive alignment.
Top Skills: AICybersecurityGainsightPlanhatSaaSSalesforce
YesterdaySaved
In-Office or Remote
Washington, DC
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Transportation • Energy • Financial Services
As Customer Success Manager, you will manage customer relationships, driving satisfaction and retention while promoting business growth. Oversee customer initiatives and collaborate with internal teams to enhance fleet and energy solutions.
Top Skills: Ai-Powered Tech StackFleet Management Software
Reposted 2 Days AgoSaved
In-Office
Washington, DC
123K-203K Annually
Mid level
123K-203K Annually
Mid level
Cloud • Software
The Customer Success Manager guides high-value customers using Salesforce to achieve significant ROI, ensuring alignment of business value and technical goals while driving product adoption and engagement.
Top Skills: SalesforceTableau
3 Days AgoSaved
In-Office
Washington, DC
244K-335K Annually
Senior level
244K-335K Annually
Senior level
Cloud
Lead the Customer Success strategy for public sector clients, enhancing customer satisfaction and driving growth through effective management and strategic partnerships.
Top Skills: Cloud ComputingData AnalyticsIdentity ManagementSaaSSecurity
4 Days AgoSaved
In-Office
Washington, DC
114K-172K Annually
Senior level
114K-172K Annually
Senior level
Cloud • Information Technology • Security • Software
The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.
Top Skills: Application DeliveryApplication SecurityBig-IpCloud NetworkingCloud-Based SolutionsLoad BalancersNginx
5 Days AgoSaved
In-Office
Washington, DC
88K-132K Annually
Senior level
88K-132K Annually
Senior level
Cloud • Information Technology • Security • Software
The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.
Top Skills: Application DeliveryApplication SecurityBig-IpCloud NetworkingLoad BalancersNginx
Reposted 5 Days AgoSaved
In-Office
Washington, DC
Senior level
Senior level
Information Technology • Consulting • Cybersecurity
Manage GRC services delivery for Federal agencies, oversee program strategy, ensure customer satisfaction, handle resource needs, and lead operational improvements.
Top Skills: Cybersecurity ToolsGrcJcamSIEM
Reposted 6 Days AgoSaved
In-Office
Washington, DC
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Information Technology • Security • Software
Lead customer- and partner-facing operations for strategic global public sector accounts, driving adoption, renewals, expansion, and cross-functional coordination. Manage post-sale lifecycle, resolve issues, build scalable success processes, and provide product feedback to engineering to maximize mission outcomes.
Top Skills: SaaSSlackTrusted Data Format (Tdf)Zoom
Reposted 6 Days AgoSaved
In-Office or Remote
Washington, DC
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Software
The Customer Success Engineer acts as a trusted advisor, driving customer success and engagement throughout the lifecycle, ensuring customer value and managing relationships across various technical functions.
Top Skills: AWSAzureCriblDatadogElasticGainsightGCPSnowflakeSplunk
Reposted 8 Days AgoSaved
In-Office
Washington, DC
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Social Media
The Customer Success Manager will onboard SaaS customers, drive product adoption, monitor account health, and collaborate cross-functionally to enhance customer experience.
Top Skills: Crm ToolsCustomer Engagement Tools
9 Days AgoSaved
In-Office
Washington, DC
2-18 Annually
Junior
2-18 Annually
Junior
Agency • Digital Media • Marketing Tech • Social Impact
Account team members develop and execute digital strategies, manage client relationships, track KPIs, and support account growth based on role level.
Top Skills: AnalyticsCRMDigital Marketing StrategyFundraising Tools
New

Track Smarter, Apply Better.

Ditch the spreadsheets. Organize your job search with our freeApplication Tracker.

Use For Free
Application Tracker Preview
9 Days AgoSaved
Hybrid
Washington, DC
Mid level
Mid level
Healthtech • Financial Services
The Customer Success Manager will manage relationships with private practice owners, ensuring product adoption and satisfaction while developing communication strategies and retention metrics.
Top Skills: FintechSoftware Solutions
10 Days AgoSaved
Hybrid
Washington, DC
127K-178K Annually
Senior level
127K-178K Annually
Senior level
Artificial Intelligence • Software
As a Senior Customer Success Manager, you'll autonomously manage a portfolio of mid-market and enterprise customers, enhancing relationships and ensuring measurable outcomes while collaborating with teams on implementations and scalability projects.
Top Skills: AnalyticsData ReportingSaaS
Reposted 10 Days AgoSaved
In-Office
Washington, DC
110K-135K Annually
Senior level
110K-135K Annually
Senior level
Information Technology • Software • Analytics
Lead customer success for significant government partnerships, drive renewals, provide technical advice, and support client enforcement efforts in trade integrity and border security.
Top Skills: GainsightMixpanel
11 Days AgoSaved
In-Office
Washington, DC
75K-93K Annually
Mid level
75K-93K Annually
Mid level
Software
The Customer Success Manager II manages accounts, ensuring customer satisfaction through onboarding, training, and ongoing support, while facilitating growth opportunities and strategic relationships with public sector clients.
Top Skills: SaaSSalesforce
11 Days AgoSaved
In-Office
Washington, DC
99K-124K Annually
Senior level
99K-124K Annually
Senior level
Software
The Senior Customer Success Manager oversees customer lifecycle management, ensuring satisfaction and driving portfolio growth within Public Sector accounts. Responsibilities include strategic advising, relationship management, project management, and mentoring other CSMs.
Top Skills: GrcMS OfficeSaaSSalesforce
Reposted 14 Days AgoSaved
In-Office or Remote
Washington, DC
82K-148K Annually
Mid level
82K-148K Annually
Mid level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Customer Success Manager will work with educational institutions to drive Autodesk solutions adoption and ensure customer satisfaction through collaboration and relationship building.
Top Skills: FormaRevitSalesforce
Reposted 14 Days AgoSaved
In-Office
Washington, DC
131K-209K Annually
Mid level
131K-209K Annually
Mid level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Federal Customer Success Executive manages post-deployment experiences for Federal customers, ensuring product adoption and driving value realization.
Top Skills: GainsightJIRASalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
Washington, DC
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Software
The Enterprise Customer Success Manager will lead strategic initiatives for high-value enterprise customers, ensuring success, driving revenue growth, and maintaining strong relationships while coordinating resources across the organization.
Top Skills: Marketing AutomationSales EngagementSalesforce
Reposted 15 Days AgoSaved
In-Office or Remote
Washington, DC
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Software
As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.
Top Skills: Salesforce
Reposted 18 Days AgoSaved
In-Office
Washington, DC
Mid level
Mid level
Artificial Intelligence • Information Technology • Sales • Software
Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.
Top Skills: JSONSQL
19 Days AgoSaved
In-Office or Remote
Washington, DC
Senior level
Senior level
Information Technology • Security
The Customer Success Manager will ensure customer satisfaction and retention by facilitating communication with clients, tracking product usage, and managing onboarding and renewals. Responsibilities include relationship management, handling customer feedback, and collaborating with internal teams for successful outcomes.
Top Skills: Github IssuesHubspotLinearMetabaseNotionSaaSSlack
23 Days AgoSaved
In-Office or Remote
Washington, DC
123K-203K Annually
Mid level
123K-203K Annually
Mid level
Cloud • Software
The Customer Success Manager ensures high-value customers receive a strong ROI from Salesforce, addressing technical and business concerns while driving digital transformation in the public sector.
Top Skills: Ai AgentsSales CloudService CloudTableau Cloud
25 Days AgoSaved
In-Office
Washington, DC
60K-75K Annually
Junior
60K-75K Annually
Junior
Financial Services
The Customer Success Specialist ensures a smooth client onboarding experience, manages documentation, tracks progress, and collaborates with cross-functional teams to enhance client satisfaction.
Top Skills: AmlKyc
All Filters
JobType
New Jobs
Job Category
Experience
Industry
Company Name
Company Size

Sign up now Access later

Create Free Account