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Top Customer Success Jobs in Washington DC

410+ Job Results
59 Minutes Ago
Washington DC
Remote
410 Employees
$60K-$80K Annually
1-3 Years of Experience
410 Employees
$60K-$80K Annually
1-3 Years of Experience
Fintech • Insurance • Machine Learning • Other • Analytics • Automation
The Claims Adjuster will be responsible for managing workers' compensation claims, providing excellent customer service, and ensuring compliance with regulatory requirements. They must have strong communication and problem-solving skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
2 Hours Ago
Washington DC
Remote
Hybrid
80 Employees
$50K-$60K Annually
1-3 Years of Experience
80 Employees
$50K-$60K Annually
1-3 Years of Experience
Insurance • Legal Tech • Social Impact
As a Client Experience Associate at Atticus, you will communicate with clients to understand their situation, advise them on next steps, and help them navigate the process of getting disability benefits or insurance compensation. You will become an expert in the field, learn internal tech platforms and tools, and assist ordinary people in need.
Top Benefits:
401-K
Company Equity
Continuing Education Stipend
+6 More
2 Hours Ago
Washington DC
Remote
Hybrid
80 Employees
$60K-$75K Annually
1-3 Years of Experience
80 Employees
$60K-$75K Annually
1-3 Years of Experience
Insurance • Legal Tech • Social Impact
As a Client Experience Specialist at Atticus, you will be responsible for communicating with clients to understand their needs and guide them through the process of accessing disability benefits or insurance compensation. You will provide support and advice across various channels and become an expert in the field. No prior legal knowledge or experience is required.
Top Benefits:
401-K
Company Equity
Continuing Education Stipend
+6 More
3 Hours Ago
Washington DC
Remote
1,000 Employees
$184K-$230K Annually
5-7 Years of Experience
1,000 Employees
$184K-$230K Annually
5-7 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning
The Senior Director of Clinical Customer Success is responsible for designing and delivering workforce clinical programs and initiatives for employers. They will lead a team of advisors, maintain a personal book of business, collaborate with customer success teams, and represent the company in events.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+66 More

Featured Jobs

6 Hours Ago
Washington DC
Remote
65 Employees
1-3 Years of Experience
65 Employees
1-3 Years of Experience
Healthtech • Pet
The Support Associate is responsible for engaging with veterinary professionals to support them in their purchasing decisions through the Vetcove platform. They will provide assistance via live chat, email, and phone, troubleshoot issues, and handle administrative tasks.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
16 Hours Ago
Washington DC
Remote
7,000 Employees
$49K-$98K Annually
1-3 Years of Experience
7,000 Employees
$49K-$98K Annually
1-3 Years of Experience
Cloud • Insurance • Professional Services • Analytics • Cybersecurity
Seeking a talented Complex Claims Specialist for our dynamic Cyber, Technology, Media, Miscellaneous Professional Liability (MPL) and Fidelity claim team. This role will have primary focus on Cyber, Technology, Media and MPL claims. The file handling will involve both primary and excess policies, involving a diverse portfolio of businesses over several industries. The ideal candidate has an appreciation for the customer, ensures best-in-class service and is accustomed to acting with a sense of urgency.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+36 More
21 Hours Ago
Washington DC
Remote
1,400 Employees
1-3 Years of Experience
1,400 Employees
1-3 Years of Experience
Fintech • Financial Services
As a Bilingual Client Retention Specialist, you will educate and assist clients facing financial hardship, deescalate upset clients, navigate CRM system, analyze client's financial situation, develop customized solutions, and meet retention goals.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+36 More
23 Hours Ago
Washington DC
Remote
36 Employees
$140K-$175K Annually
5-7 Years of Experience
36 Employees
$140K-$175K Annually
5-7 Years of Experience
Mobile • Productivity • Real Estate • Software
The Director of Customer Success at Cove is responsible for overseeing a team focused on customer onboarding, product adoption, and client satisfaction. This role involves providing leadership, developing strategic plans, collaborating with other departments, and sharing client feedback with the Product and Sales teams.
Top Benefits:
Company Outings
Dental Insurance
Disability Insurance
+27 More
Yesterday
Washington DC
Remote
4,500 Employees
1-3 Years of Experience
4,500 Employees
1-3 Years of Experience
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Manage delinquent accounts, negotiate payoffs, work cross-functionally, track portfolio performance, assist with process improvements for Toast Capital Collections.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+70 More
Yesterday
Washington DC
Remote
2,050 Employees
3-5 Years of Experience
2,050 Employees
3-5 Years of Experience
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager will partner with customers in Brazil and LATAM, guide them on using the GitLab platform, and ensure customer satisfaction and adoption. Strong experience in the LATAM market, knowledge of Git, software development lifecycle, and project management skills are required.
Top Benefits:
401-K
401-K Matching
Company Equity
+42 More
2 Days Ago
Washington DC
Remote
957 Employees
$124K Annually
5-7 Years of Experience
957 Employees
$124K Annually
5-7 Years of Experience
Healthtech • Security • Software • Cybersecurity
The Customer Support Team Lead is responsible for overseeing a support team to ensure efficient customer support and coaching. Key responsibilities include triaging customer escalations, monitoring team performance, providing guidance, and maintaining customer satisfaction. The role requires strong leadership, problem-solving, and communication skills, along with 5+ years of experience in customer-facing technical support.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+53 More
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