Top Customer Success Jobs in Washington, DC

Lead a team of Customer Success Managers in the Public Sector to ensure exceptional customer service and experience management by driving adoption and retention of products. Responsibilities include team leadership, strategic guidance, and collaboration with senior executives to improve customer experiences.

The Senior Customer Success Manager leads customer relationships, driving adoption and satisfaction for enterprise clients, while ensuring growth and alignment across teams.

The Customer Success Manager is responsible for driving customer satisfaction, adoption, and retention through relationship building and strategic recommendations, while also collaborating with cross-functional teams.

As a Senior Customer Success Manager, you'll optimize the adoption and value of Motorola's Public Safety Software for federal clients, fostering relationships and addressing customer needs.

Manage vendor relationships for NitraMart, ensuring order fulfillment, troubleshooting issues, and improving operations in a fast-paced environment.

As a Customer Success Manager for NitraMart, manage vendor relationships, ensure order fulfillment, and enhance customer experience through effective communication and coordination.

As a Customer Success Manager, you will build relationships with customers, help them maximize their Salesforce investment, and manage incidents while acting as their trusted advisor to ensure successful outcomes and overall satisfaction.

The Senior Customer Success Manager will manage strategic accounts, drive customer value, orchestrate team collaboration, and ensure customer satisfaction and engagement.

Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.

The Customer Success Manager will support major accounts, drive customer satisfaction and adoption, manage projects, and coordinate internal efforts to increase MRR and mitigate churn.

The Customer Success Lead will build and scale client management functions, ensuring client satisfaction, retention, and engagement through strategy implementation and cross-functional collaboration.

The Customer Success Manager at WireScreen will manage 25-35 customer accounts, ensuring engagement, driving growth through upsells, and collaborating with cross-functional teams to enhance customer experiences and success processes.

As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.

The Director of Customer Success will lead and mentor a team to drive customer growth and retention, utilizing AI and data-driven insights while collaborating cross-functionally.

The Customer Success Manager will partner with customers to enhance their Salesforce experience, manage account relationships, and ensure optimal use of the platform, including resolving high-severity issues and advising on new features.

As VP Customer Success, you'll lead the customer success strategy, manage teams, enhance client relationships and ensure high customer satisfaction and retention.

Lead and manage the Customer Success organization, ensuring client retention and expansion, while overseeing financials and account governance.

The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.

The Senior Customer Success Manager coordinates customer lifecycle management to ensure satisfaction, product usage, and retention, specifically in the Public Sector.

The Customer Success Manager will ensure client satisfaction, build relationships, identify upsell opportunities, and collaborate with teams for an excellent experience with Citian products.

The Head of Customer Success will lead a global team of Customer Success Managers, focusing on managing key accounts, coaching team members, and driving renewal strategies to ensure exceptional customer outcomes and retention.

The Regional VP of Customer Success leads a large Customer Success team, focusing on customer outcomes, retention, and strategic growth while mentoring staff and enhancing operational processes.

As a Customer Success Associate, onboard new customers, drive adoption, manage renewals, advocate for clients, and report on metrics while maintaining relationships.

The Customer Success Engineer acts as a strategic advisor to customers, ensuring successful use of Cribl solutions and driving value through engagement and communication.

The Customer Success Manager will onboard new customers, drive product adoption, manage renewals, provide customer support, and ensure satisfaction while fostering customer relationships.