Top Customer Success Jobs in Washington, DC

The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.

The Customer Success Specialist at Baxter focuses on improving utilization of the RetinaVue Care Delivery Model, ensuring customer satisfaction and adoption of solutions through strategic engagement and support.

The Director of Customer Success will define the vision for customer success, drive adoption and retention of the product, lead a high-performing team, and ensure technology translates into meaningful outcomes for K-12 institutions.

As a Customer Success Manager, you'll nurture relationships with government clients to enhance user adoption, satisfaction, and value while ensuring renewals and growth. You'll coach clients on our product, track account health, and support them in achieving their goals through effective engagement and proactive resolutions.

Manage customer accounts ensuring satisfaction; provide product consultation; maintain retention; facilitate projects and communication between teams, and meet customer needs.

As a Customer Success Engineer, you will provide technical leadership post-sales, guide customers through the adoption of Forward Networks Platform, and collaborate with various teams to resolve technical issues.

The Director of Customer Success & Operations will lead the Customer Success team to enhance customer experiences, improve retention, and increase revenue through effective program management and strategic collaboration.

The Client Success Manager will manage and strengthen client relationships, ensure customer satisfaction, provide support, and develop success strategies to maximize product value.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

Lead the Army account as Senior Director of Client Success, ensuring client satisfaction, managing delivery teams, and fostering strategic growth through innovative technology adoption.

The Slack Customer Success Manager ensures successful implementation and adoption of Slack by enterprise clients, emphasizing customer engagement and satisfaction throughout their lifecycle.

As a Customer Success Manager, you will engage with government customers, strategize adoption of legal AI solutions, build relationships, and drive satisfaction while solving legal workflow challenges.

The Director of Client Success will lead a defense sector client engagement, integrating technologies, managing contracts, and ensuring client retention and satisfaction through strong relationships and innovative solutions.

Responsible for managing Nitra's customers and channel partners, ensuring a first-class customer experience, resolving issues, and driving growth and retention.

The Senior Customer Success Manager leads strategic accounts as a trusted advisor, ensuring customer success through collaboration and effective management of resources and metrics.

The Customer Success Manager will advocate for customers, manage project requirements, lead onboarding, ensure renewals, and demonstrate product value while collaborating with sales and engineering teams.

Drive adoption and success of AI platforms across defense agencies, engage with high-level officials, and manage customer lifecycle from engagement to expansion.

The Director of Customer Success Operations will lead the design and implementation of customer engagement strategies, oversee operational strategies, develop predictive models, and mentor a high-performing team to enhance customer success initiatives.

The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.

Oversee global Success & Support strategy, lead a high-performing team, improve customer retention and drive revenue outcomes, while enhancing customer experiences at Qwilr.

The Enterprise Customer Success Manager ensures customers receive maximum value from the BetterUp platform by driving adoption, fostering relationships, and providing tailored solutions. Responsibilities include building rapport, managing account health, delivering value-based recommendations, and collaborating with internal teams.

The Director of Customer Success will manage the customer lifecycle from onboarding to growth, leading a team that enhances customer engagement and satisfaction while collaborating with multiple departments.

Manage customer and channel partner relationships, ensuring onboarding, satisfaction, performance tracking, and collaboration with teams to improve services.

As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.

Manage a portfolio of SMB and Mid-Market customer accounts, ensuring successful onboarding, renewals, and growth while collaborating with cross-functional teams to improve processes and training programs.