Top Customer Success Jobs in Washington, DC

The Client Success Manager at Juvare is responsible for advising clients on using Juvare solutions to achieve their business goals, ensuring client satisfaction, driving adoption, and managing client relationships. This role focuses on understanding client needs and maintaining accountability, ultimately enhancing client success.

As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.

The Associate Customer Success Manager for DoD will drive customer adoption and growth by aligning Okta’s capabilities with DoD customers' business objectives. Responsibilities include managing routine health checks, mitigating risks, building success plans, and acting as the customer advocate for technical inquiries. The role emphasizes ensuring high customer satisfaction and retention while collaborating with internal teams to support customers effectively.

As a Customer Success Manager, you will build strong customer relationships, monitor key performance metrics, facilitate meetings to align customer strategies with RELEX, and innovate operational processes. You'll also manage solution improvements and provide administrative support like reporting and invoicing.

The Senior Technical Success Manager at Snyk engages with customers to integrate security into their Software Development Life Cycle. Responsibilities include building relationships with customer engineering teams, designing onboarding programs, advocating for customer needs, and facilitating customer interactions to enhance satisfaction and product adoption.

As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.

The Customer Success Manager will be responsible for building relationships with federal customers, leading the onboarding process, ensuring contract renewals, gathering customer feedback, advocating for customer needs, developing product knowledge, and managing customer issues with engineering support.

The Customer Success Manager will manage complex client relationships, implement strategies for product adoption, and ensure customers integrate Sayari's solutions effectively into their workflows. Responsibilities include customer onboarding, providing feedback on market intelligence, and strengthening stakeholder relationships.

The Staff Customer Success Manager is responsible for ensuring customers achieve desired outcomes using Hivemind Enterprise Software. This includes managing account health, driving renewals, and collaborating with customers and internal teams to address needs and feedback effectively.

As a Digital Archiving Success Manager at Preservica, you'll support customers' digital preservation programs by offering guidance on data structuring, ingesting content, and integrating systems. You'll leverage best practices in archiving, create scripts for custom needs, and ensure client satisfaction using SaaS products, acting as the primary contact for issues and inquiries.