Top Operations Jobs in Richmond, VA

Lead the Fleet Reliability Operations team to enhance delivery and maintenance of server nodes, drive automation, and champion customer satisfaction.

Serve as primary point of contact for external vendors, monitor SLAs and daily metrics, resolve escalations, train stakeholders, support vendor onboarding, audits, reporting, and process improvements to drive operational efficiency in repo/vendor operations.

Lead commercial strategy and BizOps for B2B partnerships, build data-driven business cases and pitch decks, own KPIs and dashboards, support strategic planning, and drive cross-functional initiatives to accelerate partnerships and company performance.

Lead and develop teams in Cash Application, Invoicing Operations, and L2 Billing Support; ensure accurate billing and customer satisfaction while driving process improvements across OTC workflows.

Lead partner systems and processes for GTM partner motions, owning Salesforce and PRM implementations. Translate stakeholder needs into technical solutions, drive automation and analytics to improve adoption and outcomes, and build and manage a team to optimize partner workflows across tools like Crossbeam and Unifyr.

Own supply planning, quotas, forecasting, and economic modeling for Provider Sales and Success. Design incentive plans, build forecasting and multi-scenario models, evaluate headcount ROI, and partner with Finance and GTM teams to translate financial targets into operational capacity and measurable growth outcomes.

Manage end-to-end setup, QA, deployment, and optimization of programmatic deals. Troubleshoot technical issues, analyze large datasets, document workflows, and partner with sales and product teams to improve platform performance and client outcomes.

Lead operations for the Payer Group at Headway, overseeing team building, strategy execution, and cross-functional collaboration to innovate mental healthcare financing.

The Creative Operations Manager will optimize creative workflows, manage resources, collaborate across teams, and lead operational excellence to enhance productivity and creativity in creative projects.

In this role, you will drive high-impact initiatives for Vannevar's executive team, focusing on operational excellence, cost efficiency, and disciplined growth while partnering closely with leadership.

The Sales Operations Systems Specialist manages the sales tech stack, leads workflow optimization, and oversees CRM administration to enhance revenue operations and reporting.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

Provide cloud operations support by troubleshooting Windows environments, performing SQL backups/restores and scripts, creating documentation, collaborating with Dev/Support teams, executing administrative scripting tasks, and assisting with configuration changes and testing to ensure reliable client-facing services.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Senior Operations Quality Analyst evaluates disability claims, identifies trends, provides feedback for quality improvements, and coaches associates to enhance claim handling performance.

As an Operations Associate, you'll support insurance credentialing processes, automate workflows, analyze data, and collaborate across teams to enhance operations at Grow Therapy.

Evaluate sales team performance through analytical models, support growth initiatives, and develop executive materials while fostering collaboration across teams.

Lead Revenue Operations for the Training (onboarding/activation) function, translating strategy into scalable processes, automating workflows, building dashboards, and partnering cross-functionally to drive faster time-to-value, consistent activations, and improved post-sale conversion across expanding international markets.

Lead and optimize new business and underwriting operations, manage and develop a team of case managers, improve processes, monitor case progress and KPIs/SLAs, resolve issues, ensure compliance (including HIPAA), and collaborate with cross-functional and external partners to meet contractual performance requirements.

The Operations and Supplier Testing Analyst supports risk management by conducting oversight testing, identifying gaps, analyzing test data, and collaborating with stakeholders to improve testing processes.

The Revenue Operations Analyst supports quote-to-cash processes, manages Salesforce administration, reconciles data, and identifies operational efficiencies at Deepgram.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

Support Dandy's priority projects by analyzing business problems, conducting analysis, synthesizing findings, managing projects, and improving operations.

The Revenue Operations Manager will optimize commercial processes, drive growth strategy, manage data analysis, and collaborate with sales teams while ensuring performance metrics are tracked.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.