Top Operations Manager Jobs in Richmond, VA

The Support Operations Manager at Apollo.io will develop AI and automation strategies for their support platform, oversee the Intercom tool, lead automation initiatives, and improve customer experience while driving operational efficiency.

The Payment Operations Manager will lead the strategy for payment transactions, optimize workflows, manage relationships with payment providers, and ensure compliance with regulatory standards.

Manage supply and demand forecasts for launch markets, optimize operations, and monitor marketplace performance to drive efficiency and growth.

Lead a team managing end-to-end network program documentation, enforcing process governance, and driving automation and standardization. Oversee release communications, coordinate stakeholders, ensure regulatory and technical accuracy, and partner with SMEs to improve workflows, templates, and documentation quality.

The Operations Manager will lead a team of Collections Specialists, focusing on improving performance metrics, coaching staff, and refining operations processes within Auto Collections to enhance customer experience and compliance.

The Operations Manager enhances organizational efficiency by managing operations logistics, coordinating client requirements, and improving program delivery efficacy.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The Dedicated Operations Manager manages daily operations for assigned accounts, ensuring safety, customer satisfaction, and financial performance while maintaining effective communication and problem-solving skills.

The Senior Revenue Operations Manager designs and optimizes the revenue engine across Sales, Marketing, and Product, focusing on strategic growth and efficiency. This role involves data-driven decision-making, improving operational workflows, and leading cross-functional initiatives.

Manage and develop a remote team of online agents: hire, train, coach, evaluate, promote or exit staff, handle escalations, and use data, CRMs, dashboards, and automations to improve operations and collaborate across departments.

The Senior Associate, E2E Project Manager is responsible for managing mid-level marketing projects, ensuring execution excellence, and coordinating across teams using project management tools.

Temporary (3–4 month) office operations manager to oversee day-to-day workplace operations, procurement, vendor and carrier coordination, shipping/logistics, benefits open enrollment support, onboarding logistics, budget and invoice management, and accounts payable assistance. Acts as primary contact for building management and external service providers.

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The role involves managing operations for new ventures, driving cross-functional coordination, developing processes, and supporting decision-making for strategic initiatives in a remote-first company focused on youth sports.

The Regional Operations Manager drives operational excellence, manages retail partner relationships, and improves sales performance across a designated territory by analyzing data, implementing corrective actions, and coaching field teams.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

The Workflow Operations Manager will lead LLM Labeling and Workflow Operations, focusing on operational decision-making, data labeling, quality assurance, and automation opportunities to enhance Doppel's cybersecurity products and services.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Manage staff and coordinate cross-functional initiatives in healthcare operations, drive change management, and develop policies to enhance organizational performance.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.

The Senior Manager, Marketplace Strategy & Operations will improve market performance, analyze data for decision-making, and drive operational execution across a multi-market healthcare network.