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Top Customer Success Jobs in Richmond, VA
The Client Success Lead serves as the main contact for Business Segment Leadership, orchestrating marketing initiatives and ensuring alignment with business goals. Responsibilities include managing business relationships, overseeing marketing execution, reporting performance metrics, and contributing to platform and technology strategies. The role demands strong project management skills and the ability to foster collaboration across teams.
The Peer Recovery Specialist supports individuals with serious mental illness, facilitating access to care and benefits while empowering them on their recovery journey. This role involves community outreach, relationship building, and assisting with care coordination and health needs.
The Success Coach at Great Minds supports the effective implementation of curriculum products at schools in Central areas by providing on-site support, coaching, and professional development. They gather implementation metrics, document customer interactions, and share regional insights with leadership. This role also involves representing Great Minds at conferences and contributing to content creation.
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As a Senior Manager, Customer Success Architects, you will mentor and lead a team dedicated to providing exceptional service to clients. Your role includes driving customer success initiatives, fostering client relationships, and developing strategies to enhance renewal and expansion efforts. You will collaborate with various teams to ensure high-quality customer support and proactively identify risks, while also supporting the career development of your team members.
As a Customer Development Associate at YCharts, you'll manage marketing outreach, identify expansion opportunities, schedule meetings for the Customer Success Managers, and engage with clients to maintain a healthy referral pipeline. This role is crucial for supporting the company's growth strategy.
HealthJoy is seeking candidates to join their Talent Community for current and future openings across various departments. The company aims to simplify healthcare for employees and is committed to diversity and inclusion in their hiring process.
The Senior Client Success Specialist at CDW is responsible for advocating for clients to ensure they achieve strategic business outcomes and derive maximum value from managed cloud services. This role involves building strong relationships, driving client satisfaction, managing client portfolios, analyzing data for ROI, and collaborating with internal teams to address client needs.
The Clinical Client Training Specialist at Cohere Health is responsible for planning and executing training programs for client and provider organizations. This role involves developing digital training tools, conducting webinars and training sessions, and continuously updating training materials based on user feedback. The specialist will work closely with various teams to address the needs of clinicians and provider organizations, ensuring effective platform adoption.
The Director of Customer Support Systems leads strategic initiatives for optimizing customer support and partnership systems. This role requires collaboration with various teams to ensure seamless integration and alignment with business goals, mentorship of staff, vendor management, and the establishment of performance metrics for success measurement.
As an Intermediate Vulnerability Research Engineer, you will enhance GitLab's security detection capabilities through research, developing benchmarks, and improving vulnerabilities detection products related to web security. You’ll also write technical reports and interact with customers regarding security vulnerabilities.
Top Companies in Richmond, VA Hiring Customer Success Roles
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