Top Customer Success Jobs in Richmond, VA

The Senior Administrative Assistant supports multiple executives by managing schedules, coordinating travel and meetings, preparing communications, and maintaining team organization. This role requires flexibility, problem-solving, and excellent communication skills.

The City Experience Manager will manage community engagement, oversee P&L, plan member events, and ensure customer satisfaction in San Francisco.

The Senior Branch Premier Banker will manage affluent customer relationships, recommend financial products, resolve concerns, and ensure compliance with banking regulations.

The Peer Recovery Specialist supports individuals living with serious mental illness through outreach, engagement, care coordination, and empowerment, leveraging lived experience in healthcare settings.

The Operations Manager will develop and maintain customer relationships, enhance product usage, communicate user needs to the product team, and support military operations while navigating bureaucratic challenges.

The Customer Success Representative supports customers through inquiries, training, and exceptional service delivery, aiming to maximize product value and resolve issues effectively.

The XM Scientist will deliver consulting services for Customer Experience (CX) programs, guiding clients strategically to improve program design, implement best practices, and drive organizational change.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

As Senior SEO Specialist, manage SEO content operations, technical improvements, localization, link building, and analytics to enhance Motive's organic growth.

Manage and grow partnerships with key insurance companies, overseeing their success and revenue growth. Design operational processes and actively improve partner engagement through strategic account management and project execution.

Identify, negotiate, and close partnerships with captives and reinsurers. Lead strategy development and sales enablement, ensuring clear pipeline management.

The Learning Experience Design Manager designs virtual learning resources, manages training projects, and ensures high-quality curriculum development and content delivery for clients.

The Senior Sales Systems Analyst will manage and optimize the sales technology stack, ensuring efficiency and supporting tool rollouts while collaborating with cross-functional teams.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.