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Top Customer Success Jobs in Richmond, VA

72K-91K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
Support multiple executives by managing calendars, arranging travel, preparing business documents, and coordinating team activities for an efficient work environment.
Top Skills: Google SuiteMicrosoft Office Suite
3 Hours AgoSaved
Hybrid
Richmond, VA
73K-100K Annually
Mid level
73K-100K Annually
Mid level
Fintech • Machine Learning • Payments • Software • Financial Services
The AML Sr. Investigator will conduct investigations on suspicious activities, review alerts, document findings, and collaborate on compliance efforts.
Top Skills: Google SuiteMS Office
Reposted 17 Hours AgoSaved
Hybrid
Richmond, VA
Mid level
Mid level
Fintech • Financial Services
As a Relationship Banker, you will build customer relationships, offer banking products, resolve inquiries, and provide financial consultations. You'll transition from a temporary position to a permanent one upon completing required licensing.
21 Hours AgoSaved
Hybrid
Richmond, VA
64K-126K Annually
Senior level
64K-126K Annually
Senior level
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Client Success Manager will grow and retain subscription revenue for Autotrader and Kelley Blue Book, build relationships with automotive dealers, and exceed sales goals through consultative assessments and upselling opportunities.
Top Skills: Analytic ToolsCrmsDigital AdvertisingInternet PlatformsSocial Media
21 Hours AgoSaved
Hybrid
Richmond, VA
64K-126K Annually
Senior level
64K-126K Annually
Senior level
Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
The Client Success Manager focuses on growing subscription revenue for automotive dealers, building relationships, and providing data-driven solutions while ensuring dealer satisfaction and maximizing sales opportunities.
Top Skills: Analytic ToolsCrmsDigital AdvertisingSocial Media
Reposted YesterdaySaved
Easy Apply
In-Office
Richmond, VA
Easy Apply
Junior
Junior
Healthtech • Information Technology • Social Impact • Software • App development
The Peer Recovery Specialist supports individuals living with serious mental illness through outreach, engagement, care coordination, and empowerment, leveraging lived experience in healthcare settings.
Top Skills: Google Workspace
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4 Days AgoSaved
In-Office or Remote
Richmond, VA
Senior level
Senior level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Lead a portfolio of customers, develop success plans, drive engagement strategies, and ensure measurable impacts through strong relationships and collaboration.
Top Skills: Business Spend ManagementP2PS2C Saas
7 Hours AgoSaved
Remote or Hybrid
Richmond, VA
67K-97K Annually
Junior
67K-97K Annually
Junior
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Proposal Specialist analyzes and responds to proposals for the Federal Sales Team, ensuring compliance and maximizing company revenue through strategic input and collaboration.
Top Skills: Adobe AcrobatOffice ApplicationsProposal Assembly Software
7 Hours AgoSaved
Remote or Hybrid
Richmond, VA
77K-106K Annually
Mid level
77K-106K Annually
Mid level
Artificial Intelligence • eCommerce • Information Technology • Internet of Things • Automation
The Customer Success Manager at CDW will drive customer adoption of cloud services, analyze performance, maintain relationships, and advocate for customer needs while providing strategic insights and fostering partnerships.
Top Skills: AzureCloud ServicesMicrosoft
Reposted 23 Hours AgoSaved
Remote
Richmond, VA
125K-140K
Senior level
125K-140K
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Lead Skillsoft's customer advocacy program by capturing and amplifying customer success stories, building relationships, and evaluating program impacts. Collaborate with Sales and Marketing to enhance brand storytelling and drive customer engagement.
Top Skills: B2B SaasContent ProductionCustomer MarketingDigital CampaignsStorytelling
Reposted 23 Hours AgoSaved
Remote
Richmond, VA
55K-60K Annually
Mid level
55K-60K Annually
Mid level
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
Manage footage licensing processes in an AI enterprise, overseeing content and platform management, issue resolution, and process optimization.
Top Skills: AiwareAspera On CloudCommerceConfluenceCoreDigital Media HubGoogle SuiteJIRASalesforceSlack
Reposted 23 Hours AgoSaved
Remote or Hybrid
Richmond, VA
Mid level
Mid level
Fintech • Insurance • Payments • Social Impact • Financial Services
The Client Services Manager ensures a seamless client experience, manages service delivery, resolves complex issues, and implements strategies for client satisfaction.
Top Skills: Banking SoftwareCrm SystemsData Analysis ToolsExcel
Reposted 23 Hours AgoSaved
Remote or Hybrid
Richmond, VA
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
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