OpenX Technologies

Deal Ops Specialist

Reposted Yesterday

Easy Apply

Hiring Remotely in US

Remote or Hybrid

76K-89K Annually

Mid level

AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales

OpenX is an ad tech company that drives optimal value for advertisers through high-scale marketplaces across all screens

The Role

Manage end-to-end setup, QA, deployment, and optimization of programmatic deals. Troubleshoot technical issues, analyze large datasets, document workflows, and partner with sales and product teams to improve platform performance and client outcomes.

Summary Generated by Built In

Company at a Glance

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

As a Deal Operations Specialist, you will be the operational backbone for our premium programmatic marketplace. You will act as the bridge between technology and execution, managing the end-to-end lifecycle of programmatic deals for OpenX Partners.

This is a high-impact role that requires a blend of technical expertise, analytical rigor, and a "solutions-first" mindset. You'll partner closely with internal teams to QA, troubleshoot, optimize, and resolve issues, ensuring a seamless experience for both clients and internal users.

Responsibilities

1. Deal Lifecycle Management
Execution & QA: Lead the end-to-end setup, QA, and deployment of deals, ensuring all inventory and data segments are aligned with client objectives.
Inventory Curation: Build premium audience packages using contextual data triggers and sitelist curation across Display, OLV, and CTV formats.
Performance Optimization: Proactively monitor deal health, pacing, and delivery. Identify “under-the-hood” yield opportunities to scale successful campaigns and optimize toward client-defined KPI goals such as CTR, CPA, VCR and Viewability.
2. Technical Troubleshooting & Analytics
Problem Solving: Act as the primary point of contact for technical troubleshooting, resolving issues related to scale, bidding, and overall deal health.
Analytics: Skilled at analyzing large data sets to uncover trends, diagnose issues, and drive solutions.
Process Innovation: Help define and document "best-in-class" operational workflows to improve team efficiency and platform scalability.
Operational Accountability: Ensure timely resolution of cases in alignment with defined SLA standards and internal performance metrics.
3. Strategic Partnership
Consultative Support: Partner with commercial teams to advise clients on the most effective transactional setups within the OpenX platform.
Cross-Functional Collaboration: Work closely with Product and Sales Engineering to pilot new features and provide feedback that drives the OpenX product roadmap.

Requirements

3–5 years of professional experience, with at least 2+ years of hands-on DSP/SSP, Tech Partner or Publisher experience (programmatic background is essential).
Technical Literacy: Deep understanding of AdTech protocols (RTB, OpenRTB) and the nuances of different formats (CTV, Mobile, Desktop).
Data Proficiency: Advanced Excel skills (Pivot Tables, VLOOKUPs, data modeling) and experience with visualization tools like BigQuery, LookerStudio Sigview.
Operational Excellence: Proven ability to manage multiple parallel projects in a fast-paced environment. Experience with Salesforce is a plus.
Regulatory Knowledge: A solid grasp of data privacy regulations (GDPR, CCPA) and their impact on programmatic targeting.
Soft Skills: A "self-starter" mentality with the ability to communicate complex technical concepts to non-technical stakeholders.
Independent and Accountable: Able to manage tasks autonomously, prioritize effectively, and deliver high-quality work with minimal direct.

Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

OpenX VALUES

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

OPENX IS OURS

We are all owners of OpenX

We all have a voice to improve OpenX

We stake our personal and professional reputations on the excellence of our work

We are not interested in just "doing our jobs"; we take ownership to drive results

WE ARE AN OPEN BOOK

We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.

WE EVOLVE FAST

We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS

Our three traits capture what makes a great team member at OpenX.

HUMBLE

Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.

DRIVEN

Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

SMART

Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities.

It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy

Applicants can review our Applicant Privacy Policy at any time by visiting the following link: https://www.openx.com/privacy-center/applicant-privacy-policy/.

Effective Date: November 21, 2024

Top Skills

BigQuery

Ctv

Desktop

Dsp

Excel

Looker Studio

Mobile

Openrtb

Rtb

Salesforce

Sigview

Ssp

What the Team is Saying

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The Company

HQ: Pasadena, CA

420 Employees

Year Founded: 2007

What We Do

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. We’re an independent omni-channel supply-side platform (SSP) and a global leader in supply-side targeting, transparency, and sustainability. Through our 100% cloud-based tech stack, we power advertising across CTV, app, mobile web, and desktop, enabling publishers to deliver marketers with improved performance and dynamic future-proofed solutions. With a 17-year track record of programmatic innovation, we're a direct and trusted partner of the world’s largest publishers, working with more than 130,000 premium publisher domains and over 100,000 advertisers.

Why Work With Us

At OpenX, we value curiosity, innovation, and diversity. We are passionate about pushing the boundaries of ad tech and finding new ways to deliver value to our partners and we know our best chance of delivering is by creating diverse and inclusive teams where employees can do their best work being their authentic selves.