Top Product Manager Jobs in Richmond, VA

Leads the end-to-end lifecycle of collaborative, multi-user banking products for families. Drives customer-centered product strategy, identifies value creation opportunities, translates business needs into digital solutions, manages product risks, and aligns cross-functional teams of designers, engineers, and business analysts to deliver innovative customer experiences.

Leads the digital product strategy and portfolio for Capital One Cafes, connecting physical and digital customer experiences. Oversees discovery, engagement, associate-facing tools, AI-enabled capabilities, personalization, platform resilience, experimentation, and enterprise integration. Manages and develops Product Managers and Project Managers while partnering with Technology, Design, Analytics, Marketing, Operations, Risk, and senior executives to prioritize investments and deliver measurable customer and business outcomes.

Lead the end-to-end lifecycle of collaborative, multi-user digital banking products for families and teens. Identify customer and business opportunities, translate strategy into consumer-facing experiences, leverage technology, solve complex product risks, and align cross-functional teams of designers, engineers, and business analysts to deliver innovative family finance solutions.

Lead end-to-end product lifecycle for Teen Checking within the Family CX team. Design collaborative banking solutions for teens and parents, align cross-functional teams (design, engineering, analytics), apply human-centered and technology-driven product practices, translate strategy into consumer digital products, and drive measurable business outcomes.

Leads the digital product strategy and portfolio for Capital One Cafe experiences, connecting physical and digital customer journeys. Oversees products for Cafe discovery, events, post-visit engagement, and frontline Ambassador tools. Sets vision, roadmaps, investments, and measurable outcomes; partners with Technology, Design, Analytics, Marketing, Operations, and Risk. Manages and develops Product Managers and Project Managers while influencing enterprise priorities, applying experimentation and emerging AI capabilities, and driving scalable, resilient customer and associate experiences.

Lead product strategy and delivery for Capital One's Scheduler Platform, owning scheduled transaction generation, storage, and execution across multiple payment rails. Collaborate with designers, engineers, data scientists, operations, and business partners to build real-time, cloud-based payment capabilities (ACH, RTP, Zelle, Wire, Check), expand into predictive scheduling, and drive enterprise payments modernization and customer-facing outcomes.

Lead product management for Global Payments Network, improving payment experiences across Authorizations, Settlement, Disputes, Backoffice, Pricing and Go-to-Market. Partner with cross-functional teams to identify improvements, use data and technology to drive scalable, reliable customer-facing payment solutions, and deliver business outcomes through customer-centered, technology-driven product leadership.

Lead strategy and delivery of workforce and intelligent routing data products. Define long-term data product vision, partner across data and technology teams, translate technical tradeoffs for stakeholders, and build human-centered solutions that optimize workforce efficiency and customer-agent routing.

Lead product management for Enterprise Payments, defining customer-centric payment experiences across lending and deposit products. Partner with designers, engineers, data scientists, operations specialists, and business stakeholders to develop scalable payment platforms, leverage AI and data-driven insights, accelerate delivery, manage product risks, and meet regulatory expectations.

Define the vision, strategy, and roadmap for data modernization products supporting personalized small-business customer experiences. Translate business needs into features and user stories, prioritize development, establish acceptance criteria, assess hypotheses using data, and collaborate with engineering, architecture, data science, design, and business stakeholders to deliver scalable data platforms and customer value.

Lead and execute cross-functional business transformation programs across operations, technology, and data. Drive process standardization, workflow optimization, LIMS modernization, requirements definition, governance, stakeholder alignment, and adoption activities while tracking risks, milestones, deliverables, and adoption metrics.

Own and drive the vision, roadmap, and user experience for core support tools. Lead discovery, write PRDs and wireframes, manage execution with engineering and AI teams, coordinate launches and enablement, and track KPIs to drive adoption and business impact.

Lead product strategy and roadmap ownership for high-priority Coursera and Udemy platform areas, including AI-powered experiences and content creation tools. Define end-to-end creator and learner experiences, make independent product decisions, translate customer insights into scalable solutions, and lead initiatives from ideation through launch. Partner with Engineering, Design, and Data teams, use feedback and analytics to improve products, deliver measurable business outcomes, and mentor product management peers.

Own the integrations roadmap for a retail and payments platform, from partner evaluation through launch and ongoing performance. Gather merchant requirements, define product direction, write outcome-focused specifications, prioritize competing commitments, coordinate engineering teams, and support customer-facing escalations. The role also covers payment workflows including tender handling, reconciliation, and processor behavior, with broad autonomy and evolving scope.

Lead product efforts for small business bank fraud decisioning: define roadmaps, translate business strategy into digital features, collaborate with designers, engineers and data scientists, and balance fraud prevention with customer experience using data and AI/ML.

Serve as the financial systems subject matter expert for Zip, NetSuite, Navan, and related enterprise applications. Translate finance requirements into scalable configurations, workflows, integrations, automations, and reporting solutions. Administer platforms, troubleshoot production issues, lead testing, create technical documentation, support month-end transformation, and train users. Collaborate with product managers, finance, sourcing, legal, security, engineers, and citizen developers to deliver roadmap initiatives and AI-powered workflows.

Lead product strategy and execution: discover customer needs, define requirements and prototypes, prioritize roadmaps, work with engineering to deliver features, drive launches and go-to-market, and evangelize products while soliciting customer feedback to improve experience and growth.

Own the strategy and roadmap for enterprise identity and multi-user capabilities, including RBAC, organization management, SSO, provisioning, authentication, and account security. Lead cross-functional launches with engineering, security, legal, privacy, and customer experience teams. Define platform vision, address vulnerabilities, establish privileged-access safeguards, and translate complex identity requirements into intuitive experiences for business and consumer customers.

Own the end-to-end data onboarding product roadmap, including legacy POS extraction, transformation, validation, internal tooling, and customer-facing onboarding experiences. Drive automation, improve install readiness and specialist efficiency, define product requirements and metrics, and develop a path toward self-service onboarding. Partner with engineering, onboarding, go-to-market, and customers while planning for scale and using AI tools to accelerate discovery and workflow automation.

Lead product efforts for model analytics and forecasting platforms, partnering with Quant, Treasury, Technology, and Data teams to define requirements, prioritize features, drive delivery, and establish success metrics and governance for transparent, scalable, trusted model development and deployment.

Own the vision and roadmap for AI-driven audit products within Audit Compass. Collaborate with engineers, designers, data scientists, and auditors to define features, break down epics into MVPs, and prioritize delivery. Drive requirements for complex data pipelines and foundational generative-AI capabilities while managing risk and stakeholder communication.

Lead product strategy for case servicing: prioritize high-leverage opportunities, conduct discovery and ideation, manage stakeholders, and partner with product and technology teams to deliver digital, omni-channel servicing experiences that are human-centered, business-focused, and technology-driven.

Own state-level strategy and market performance for assigned regions, manage state filing and DOI relationships, collaborate with Technology and Operations on launches and rate reviews, analyze KPIs and profitability drivers, develop strategic recommendations and cost-benefit analyses, gather field market feedback, and contribute to product development, data evaluations, and competitive intelligence for homeowners/P&C insurance products.

The Product Manager will develop product vision and roadmap, coordinate with engineering and design, and analyze data to drive decisions, ensuring user needs are met in a crisis assistance platform.

The Staff Product Manager, Conversion ML will shape product strategy for Liftoff's machine learning system, Cortex, develop new ideas, conduct experiments, and adapt roadmap based on data.