Top Account Manager (AM) Jobs in Richmond, VA

Manages strategic group benefits client accounts as the primary contact, resolving issues, coordinating renewals, preparing reports and stewardship presentations, and partnering with internal teams, brokers, underwriters, and third-party administrators. The role supports client retention and growth, improves administrative processes, maintains Salesforce records, escalates complex issues, and mentors junior account managers. This is a remote position requiring strong insurance benefits knowledge, organization, communication, and client relationship management skills.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Manages and grows relationships with existing K-12 education accounts across California, driving renewals, product adoption, upsell opportunities, demos, and sales pipeline development. The role requires maintaining 100+ partner accounts, meeting revenue quotas, collaborating with Partner Success and Development teams, presenting at conferences, visiting district partners, and sharing customer and competitive insights internally. Travel is required up to 30%, with seasonal peaks potentially reaching 50%.

Manage and expand an existing mid-market customer portfolio through upselling and cross-selling. Advise C-level stakeholders on Boomi solutions, identify business needs, develop account and implementation plans, coordinate cross-functional resources, and drive pipeline, bookings, forecasting, and account growth. The role requires complex relationship selling and familiarity with sales metrics; MEDDPICC experience is preferred.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Lead and scale strategic global systems integrator partnerships, driving co-selling, pipeline generation, revenue growth, executive alignment, QBRs, enablement, embedded solution adoption, forecasting, and complex deal execution across regions. Serve as the primary global business development liaison between Rubrik’s sales organization and GSI partner ecosystem, while developing new-logo opportunities and expanding customer outcomes.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

The Account Manager drives B2B sales growth across an assigned territory serving utility, construction, and engineering customers. Responsibilities include developing pipelines, identifying prospects, managing key accounts, negotiating contracts and renewals, maintaining Salesforce forecasts, tracking industry trends, and coordinating with sales, operations, billing, finance, and support teams. The role requires daily field travel, occasional overnight travel, customer relationship management, quarterly business reviews, and support for retention and business expansion.

Owns executive relationships and revenue growth for 2–4 high-value enterprise accounts. Develops multi-year account plans, expands product adoption, identifies cross-sell and upsell opportunities, leads renewals and contract negotiations, and coordinates Product, Marketing, Client Success, and Solutions teams. The role also conducts strategic business reviews, represents the company with senior stakeholders, and drives profitable long-term partnerships across Roadside Assistance and Accident Management offerings.

Manages and retains existing and new marine insurance accounts, reviewing coverage and limits, preparing applications and submissions, developing marketing strategies, vetting quotes, creating proposals, and coordinating with clients, producers, underwriters, accounting, and internal teams. The role requires strong client service, organization, communication, problem-solving, and commercial marine insurance expertise.

Manage and grow strategic customer accounts for Ontinue’s AI-powered MXDR services. Responsibilities include building executive and technical relationships, driving renewals, upsells and cross-sells, leading business reviews, managing account health and forecasts, coordinating internal delivery and security teams, and aligning Microsoft security solutions with customer goals.

Manage a portfolio of mid-market and enterprise SaaS accounts owning renewals, expansion, and churn mitigation. Drive adoption and ROI, build multi-threaded relationships, forecast pipeline, and collaborate with Customer Success, Sales, Legal, and Finance to advance complex commercial deals.

Manage customer relationships and the full sales cycle for manufacturing software, from outbound prospecting and lead qualification through negotiation and contract closure. Build customer retention, reduce churn, maintain support contracts, conduct software demonstrations, meet sales quotas, and document outreach and activity in Salesforce. Partner with sales teams while providing responsive customer service and consultative solutions tailored to manufacturing clients.

Manage a LATAM mid-market customer portfolio from post-sale handoff through renewal and expansion. Build client relationships, identify growth opportunities, conduct quarterly business reviews and product demonstrations, manage proposals and follow-ups, maintain accurate records, and forecast expansion pipeline. The role requires daily communication in English and Spanish, strong organizational and presentation skills, experience with complex B2B sales cycles, and proficiency with sales technology.

Owns and grows VAR partner sales across the United States, driving quota attainment, partner recruitment, pipeline development, forecasting, enablement, deal management, negotiations, and joint go-to-market execution. The role builds executive relationships, supports solution demonstrations, maintains Salesforce accuracy, and collaborates with Sales, Product, Operations, Finance, and Customer Success to deliver partner-led revenue and customer outcomes.

Drive revenue growth through channel partnerships by recruiting, onboarding, enabling, and supporting partners. Build relationships, execute joint sales strategies, conduct business reviews, coordinate partner marketing and MDF programs, provide product and sales training, and identify growth opportunities. Collaborate cross-functionally with sales, marketing, and product teams while monitoring market and competitor trends.

Owns a portfolio of state, local, and higher education accounts across the East Coast. Responsibilities include renewals, expansion ARR, new logo growth, territory planning, multi-product adoption, full-cycle sales, procurement processes, forecasting in Salesforce, stakeholder relationship management, and representing Cision at industry events. Requires public sector sales expertise, SLED procurement knowledge, negotiation skills, SaaS or technology sales experience, and established East Coast government relationships.

Manage gaming publisher accounts from onboarding through launch, expand monetization partnerships, and drive revenue growth through Xsolla’s Offerwall. Diagnose integration issues and performance anomalies using data, coordinate cross-functional resolutions, and deliver optimization strategies. Build executive relationships, lead business reviews, negotiate partnerships, and communicate technical insights as strategic business outcomes.

Manage and grow assigned customer accounts through retention strategies, proactive communication, issue resolution, business reviews, reporting, and upselling. Serve as the primary customer contact while collaborating with sales, operations, logistics, technical, and marketing teams. Monitor KPIs, manage sales pipelines, identify service opportunities, and improve account profitability and customer outcomes. The role also uses CRM, ERP, Microsoft Office, and AI tools to support account management and decision-making.

Manage a portfolio of current and delinquent 401(k) administration clients, guiding them through prior-year compliance work and corrective actions. Coordinate timelines, deliverables, internal teams, and client calls while maintaining relationships with principals, advisors, attorneys, and CPAs. Responsibilities include ensuring plans achieve compliance, managing special projects independently, and applying advanced knowledge of retirement plan nondiscrimination testing, controlled groups, and mergers and acquisitions.

Manage mid-size to large commercial construction insurance accounts in New York and New Jersey. Responsibilities include preparing submissions, renewals, proposals, policy changes, invoices, certificates, binders, cancellations, and client documentation. The role supports producers and account executives, evaluates exposures and coverage needs, communicates with carriers and clients, monitors receivables and renewals, and maintains accurate records in Applied Epic while ensuring timely, compliant account servicing.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Manage and grow national food service accounts across a large territory, delivering revenue and profitability goals through strategic account management and new business development. Responsibilities include customer relationship management, sales planning, forecasting, business reviews, negotiations, product expansion, executive engagement, trade shows, issue resolution, and collaboration with internal planning and product teams.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.