Top Sales Operations Jobs in Richmond, VA

Manage and transform global sales operations by optimizing processes, leading cross-functional programs, improving Salesforce workflows, overseeing governance, and driving adoption of scalable sales capabilities. The role partners with senior leadership, analyzes business opportunities, manages requirements and UAT, develops transformation roadmaps, and presents data-driven recommendations.

Own sales, onboarding, and customer success operations, including territory management, commissions, pipeline and lifecycle processes, CRM data hygiene, reporting, health scoring, segmentation, and workflow improvements. Translate operational needs into buildable requirements for Business Systems, reduce manual work, improve process consistency, and support revenue teams through data-informed decisions and cross-functional partnership.

As a Revenue Operations Analyst II, you'll optimize merchant lifecycle processes, manage lead routing, support attribution tracking, and collaborate across teams to enhance lead management efficiency.

Support and scale enterprise sales operations by improving processes, systems, tooling, analytics, and seller workflows. Partner with sales leadership, Salesforce Systems, and Revenue Operations teams to prioritize requests, redesign processes, define requirements, conduct UAT, maintain operational metrics, and implement scalable solutions. Lead complex cross-functional initiatives that improve sales outcomes, retention, expansion, and efficiency while translating policies and processes into field guidance.

Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.

Support partner sales by implementing and managing scalable partner processes, driving program design, owning projects end-to-end, improving systems (including Salesforce), performing quantitative analysis to track KPIs, and coordinating cross-functional stakeholders to enable partner-facing sales teams.

Lead global sales operations transformation by embedding AI-enabled reporting and CRM improvements, building analytics infrastructure, streamlining data flows, designing operating rhythms and governance, and delivering scalable, process-driven commercial insights to senior leaders to boost go-to-market performance.

Lead sales analytics and reporting to drive revenue and efficiency. Build Tableau and Salesforce dashboards, analyze pipeline health, perform ad-hoc and pilot analyses, partner with sales leadership and cross-functional teams, administer compensation and CRM updates, and evaluate/implement AI-driven sales tools to optimize performance.

Own GTM operations for the sales organization, including territory design, account segmentation, quota distribution, forecast accuracy, pipeline discipline, intake management, variance analysis, and operational process improvement. Partner directly with sales leadership in pipeline reviews, forecast calls, and staff meetings. Build scalable frameworks, document precedents, resolve field requests, identify data quality issues, and provide actionable insights to improve coverage, attainment, and forecasting.

Evaluate and annotate AI-generated outputs involving CRM workflows, sales processes, and automation logic. Apply rubrics consistently, assess CRM data and user interactions, document sales operations practices, identify process improvements, and provide actionable feedback to AI development stakeholders. The role requires hands-on CRM and sales operations expertise, experience with CRM platforms, and prior paid human data work such as annotation, labeling, RLHF, or model evaluation.

Own the systems, data, account targeting, reporting, capacity modeling, SLA tracking, and technology support powering a B2B SaaS SDR team. Evaluate prospecting programs, build funnel reporting, manage Salesforce and sales engagement workflows, create UserGems campaigns, resolve tooling issues, identify data gaps, and partner with Business Operations to automate processes and improve pipeline generation.

Own commercial strategy and deal-desk governance for complex, high-value deals, RFPs, merged global agreements, margin exceptions, and contractual risks. Advise Sales on negotiations, coordinate with Legal, Finance, and Operations, provide final commercial judgment, and mentor junior commercial staff. Assess pricing, margins, financial models, SLAs, and non-standard terms within global standards.

Supports sales operations by maintaining CRM data, preparing reports, improving processes, coordinating events, travel, logistics, and cross-functional projects. The role manages follow-ups, documentation, budgets, stakeholder communications, and operational analysis while supporting leadership and regional teams. It requires strong organization, initiative, communication, and practical problem-solving in a fully remote environment.

The Sales Operations Manager drives sales efficiency and revenue growth through pipeline management, forecasting, reporting, dashboard development, and data analysis. The role owns sales funnel metrics, delivers actionable insights, identifies process improvements, and partners cross-functionally to automate and scale commercial operations. Responsibilities also include maintaining sales tools and procedures, supporting training, and balancing daily operations with strategic projects.

Supports US sales operations by maintaining CRM data quality, managing pipeline and close-won processes, coordinating forecasts and sales meetings, preparing documentation, administering sales tools, supporting onboarding, and improving commercial workflows. Partners with Sales, Marketing, Finance, and Operations on reporting, order administration, process documentation, and operational efficiency initiatives.

Support B2B sales operations by maintaining CRM data, coordinating meetings and follow-ups, preparing reports, tracking pipeline metrics, managing documentation, assisting with forecasting and lead assignment, and improving sales workflows. The role collaborates with Sales, Marketing, Customer Success, and other teams in a remote environment.

Build and lead Orbis Operations’ Defense business development function. The role develops senior relationships across DoD and industry, identifies and wins opportunities, manages the full capture and sales lifecycle, establishes pipeline and CRM processes, structures strategic partnerships, and supports proposals and contract awards. The Director will provide market intelligence, shape requirements, represent Orbis at customer and industry engagements, and translate customer and competitive insights into Defense strategy.

Support day-to-day sales operations including retail onboarding, account setup, pricing and sales rules, invoice validation, feature adoption (Marketplace, VMI, BillPay), CRM and reporting hygiene, brand/marketplace content maintenance, promotions support, issue resolution, and cross-functional coordination to ensure data integrity and operational continuity.

Lead design and execution of commercial operating systems for travel supply teams: standardize playbooks, architect Salesforce and integrations, design incentive and governance frameworks, and deliver data-driven enablement and dashboards to scale margin, marketing spend, and enterprise partnerships.

Supports Revenue Operations by improving sales processes, monitoring Salesforce adoption and data quality, troubleshooting sales technology issues, documenting procedures, supporting tool implementations, and building reports and dashboards. The role collaborates with sales leadership and revenue teams to improve workflows, surface pipeline insights, maintain CRM integrity, and enable sales representatives.

Supports dealership sales and operations by greeting customers, presenting vehicles and financing basics, following up with leads, scheduling appointments, assisting with test drives, processing paperwork, maintaining inventory presentation, and supporting cross-functional dealership activities. The role develops through multi-phase sales and operations certification while contributing to customer experience and dealership goals.

Supports sales operations and provider network growth by coordinating communications, maintaining CRM records and onboarding documentation, tracking workflows, assisting with market research and outreach, documenting meetings, reviewing customer and provider interactions, and contributing to sales operations and network development projects.

The GTM Ops Manager will build a new sales engine, define targets, create a playbook, manage teams, and ensure data-driven decision-making.

Lead Storage Sales Operations strategy and execution, establishing forecasting, pipeline, bookings, KPI, reporting, and governance processes. Build dashboards and data foundations across Salesforce, Tableau, Gong, and related tools; partner with Sales, Finance, Marketing Operations, BI, and executives to improve forecast accuracy, revenue visibility, and operational discipline. Manage transformation priorities, automation and AI opportunities, stakeholder trade-offs, and team development in a fast-paced B2B SaaS environment.

Partner with sales leadership to improve forecast accuracy, analyze pipeline health, build quota and territory models, create KPI dashboards, optimize GTM processes, and present data-driven recommendations to executives to drive revenue and operational efficiency in a SaaS environment.