Top Senior Operations Jobs

The Senior Operations Analyst will enhance operational performance in a contact center, providing insights, optimizing processes, and delivering reports to ensure service level goals are met.

The Senior Operations Analyst will optimize contact center operations, analyze performance, support service delivery teams, and drive process improvements for enhanced customer experience.

Provide executive-level administrative and operational support to USASOC TMN Division senior leadership: produce command briefings, manage knowledge repositories (SharePoint), coordinate travel/VARs and access, track PERSTAT/SITREP reporting, schedule meetings, capture minutes and action items, maintain security and compliance, and serve as the focal point for administrative policy and command communications in a fast-paced headquarters environment.

Lead and manage the execution of operational initiatives across various environments, ensuring effective adoption and sustainable improvements.

The Director of Operations leads day-to-day operations at funeral homes, managing finances, team development, and ensuring compliance with standards.

The Operations Supervisor oversees daily production in a CAR-T cell therapy environment, ensuring compliance with cGMP regulations and leading a team to meet operational goals.

The Manager of Trust Strategy & Operations will improve eBay's post-purchase experience by analyzing performance, shaping policies, and collaborating with various teams to ensure effective customer outcomes.

The Senior Vice President, Personal Lines Operations will lead operations, drive growth, manage P&L, and ensure high-quality service delivery in the Personal Lines division.

Provide administrative support to Office Manager, leadership, and operations teams. Manage fleet and contract databases, coordinate travel and hotel accommodations, schedule meetings, prepare minutes and correspondence, assist with facilities and conference room setup, perform general office duties, and back up front desk as needed.

Lead execution of client loan transactions, optimize workflows, reduce operational risk, mentor and train junior staff, and monitor transaction metrics to identify trends and implement process improvements to enhance client experience and efficiency.

Build Nuclearn's RevOps function: own HubSpot as single source of truth, design forecasting and pipeline analytics, create revenue metrics and dashboards, tighten quote-to-cash handoffs, and define GTM processes and enablement to scale Sales, Customer Outcomes, Marketing, and Finance.

Lead enterprise batch operations and payment disbursements for VA financial systems. Manage teams, administer Control‑M/OpenShift/Linux, automate with Shell/Perl/SQL/WebMethods, troubleshoot multi-language issues, coordinate with Treasury and agencies, support ATO/audit activities, and drive DR, go‑live, and Agile planning.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.

Senior executive leading global revenue operations and commercial enablement. Build scalable operating models, optimize order-to-cash, CRM data governance, sales compensation, automation, and reporting to improve seller productivity, forecast accuracy, compliance, and revenue realization across the commercial lifecycle.

Lead and scale the Strategy & Operations function as COO's operating partner. Manage ~10 FTEs, drive cross-functional projects across Operations, Product, Client Success, Finance, and People; build analyses, models, and recommendations; improve operational scalability, profitability, tooling, and processes; act as a player-coach translating frontline needs into product and operational changes.

Manage Production Operations for live and recorded broadcasts: staff, training, performance evaluations, scheduling, and FCC compliance. Oversee control room, studio, CTV and editing resources; train staff on production systems (vMix/OBS), assign projects, liaise with Engineering, monitor broadcast quality, and perform production duties (CTV/podcasts) as needed.

Lead and support operational launches for new and existing alternative investment products, assessing operations, documenting decisions, coordinating cross-functional stakeholders, and ensuring readiness across accounting, treasury, tax, onboarding, reporting, and third-party providers. Maintain action plans and EOS dashboard, review legal/product docs from an operational perspective, and drive process and technology assessments to optimize product implementation.

Lead all non-customer-facing risk operations including fraud prevention, dispute resolution, and back-office processing. Own people, workflows, vendor stack, automation strategy, SLAs, QA, and regulatory defensibility across 30+ workloads. Partner with Compliance, Legal, Product, and Engineering to scale operations, deploy AI-enabled tooling, and maintain measurable metrics like chargeback win rate and dispute cycle time.

Lead revenue analytics and operations for the Meters business: build revenue models, forecasts, and dashboards; analyze pricing, volume, mix, and margin; manage cross-functional revenue initiatives from concept to launch; create SOPs and reporting; support pricing updates, pilots, and executive reviews.

Manage member relations and committee liaison duties; provide administrative and project support; maintain database records and rosters; coordinate membership dues, AP/AR, and financial projects; support program and event planning and volunteer communications.

The Sr. Operations Manager oversees plant processing operations, ensuring efficient production and quality while driving improvement initiatives and managing staffing and safety policies.

Lead loan operations unit as subject matter expert and project manager. Oversee high-volume processing, ensure compliance, resolve escalations, train staff, delegate work, improve workflows, reconcile loan general ledger, administer credit life/bureau/insurance functions, and manage special projects to enhance efficiency and service.

Lead community management operations for a portfolio of large-scale communities, oversee community managers, ensure contractual/service delivery, track KPIs, support client relationships, resolve conflicts, manage transitions and regulatory training, and drive retention and operational excellence.

Oversee all service, parts, warranty, and PDI operations for dealership locations. Lead technicians and service staff, manage budgets and KPIs, ensure quality control and warranty processing, improve dealer satisfaction, and implement process improvements to drive efficiency and profitability.

Manage branch field operations including leading and developing field personnel, scheduling jobs and equipment allocation, enforcing safety and compliance, supporting sales, tracking training, and improving operational efficiency and profitability.