Top Senior Operations Jobs

Manage safety, staffing, and performance of weekend shift employees. Monitor productivity, assign tasks, ensure quality, and lead operations to meet KPIs while improving team efficiency.

Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.

Partner with Creator, Product, Eng, Data, and Finance to ensure marketplace liquidity by sizing creator supply, owning funnel analytics, designing incentive programs, improving retention, resolving payments/disbursements, and building dashboards and processes to scale creator operations.

Lead Fora's UK market growth by owning strategy, KPIs, and operational execution. Build processes, tools, supplier relationships, and local marketing. Drive advisor onboarding, success, compliance, and cross-functional projects while managing partners and scaling multi-city operations.

Own the Quality Control framework and deliver analytics and reporting to monitor SLAs, QC, and operational performance. Partner with Operations, Technology, Finance, and Actuarial to translate business needs into reporting requirements, identify process gaps, drive corrective actions, and maintain audit-ready QC documentation to support compliance and continuous improvement.

Own the AssetHub seller lifecycle from outreach through deal close. Maximize asset supply, guide founders through sales, identify and resolve process bottlenecks, and build automated workflows using AI and CRM tools. Partner cross-functionally with marketing, sales, product, engineering, legal, and finance to improve seller experience, scale operations, and launch new offerings.

Provides proactive administrative and operational support to multiple C-suite executives, including complex calendar management, travel coordination, expense reporting, meeting and visitor coordination, document preparation, communication, and cross-functional follow-through. The role requires discretion, sound judgment, strong organization, emotional intelligence, adaptability, and the ability to anticipate executive and logistical needs in a fast-paced startup environment.

Owns customer trial operations from intake through results delivery and deployment handoff. The role translates customer needs into workflows, scripts, metrics, and quality standards; tracks performance; diagnoses root causes; drives cross-functional corrective actions; and builds scalable playbooks, dashboards, automation, and operating systems. Requires strong operational judgment, analytical ability, customer-facing communication, and experience managing complex workflows in commercially visible environments.

Manages daily marina operations, safety, customer service, staffing, equipment, and financial performance. Responsibilities include supervising and developing employees, operating marina forklifts, improving operational efficiency, maintaining facilities and supplies, supporting customer satisfaction, monitoring revenue and profit drivers, and implementing marketing strategies to increase occupancy, rentals, and ancillary income.

Own and operate end-to-end claims servicing for treaty and delegated authority reinsurance portfolios. Responsibilities include claims intake, triage, tracking, escalation, bordereaux and reserve coordination, settlement support, stakeholder management, reporting, audit controls, and process improvement. The role requires reducing claim ageing, resolving data and payment issues, maintaining accurate financial status records, and ensuring claims handling aligns with contract terms, authorities, and compliance requirements.

Leads wealth management performance operations as a subject matter expert in investment performance measurement and reporting. Analyzes calculation discrepancies, develops operational workflows, enhances performance platforms, drives process improvements, manages strategic initiatives, and establishes KPIs. Partners with financial advisors, business teams, vendors, and senior leaders to deliver reporting solutions, training, recommendations, and technology transformation initiatives.

Owns the operational integrity of Lloyds business across placement and servicing. Responsibilities include reviewing operational readiness, coordinating contract and transaction setup, managing reconciliations and exceptions, ensuring accurate premium, claims, bordereaux, and market processing, creating controls and training, and advising on workflows, data requirements, products, and systems changes.

Own and build eMed’s revenue operations function across top-of-funnel marketing operations, lead lifecycle management, routing, attribution, partner referrals, Salesforce data hygiene, and pipeline governance. Establish policies, processes, SLAs, reporting, and forecasting operations while partnering with Sales, Marketing, Channel, Customer Success, and Analytics teams to improve funnel visibility, conversion, data quality, and revenue performance.

Leads graduate student appointments and funding operations for Harvard FAS and GSAS. Manages a Science Division appointments team, oversees compliant Teaching Fellow and Research Assistant processing, coordinates with academic and administrative offices, maintains appointment records, ensures quality control, resolves complex issues, improves procedures, and oversees more than $80 million in disbursements for over 1,000 graduate students.

Manage and coach team leaders to meet client SLAs and financial targets. Oversee staffing, performance management, reporting, client relationships, process improvements, and cross-functional collaboration with HR, Training, Quality, WFM and Talent Acquisition.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

Oversee daily operations of a 25-acre disaster-response facility and approximately 200 mobile assets. Responsibilities include fleet readiness, preventive maintenance, facility upkeep, deployment coordination, team supervision, vendor and parts management, cost control, safety, compliance, and asset-system reporting. The manager will establish structured processes, maintain deployment readiness, coordinate transportation, and lead mobilization activities while operating hands-on across shops, yards, and storage areas.

Own and improve Product Operations systems, including document publishing, governance forums, operating rhythms, onboarding, communications, and digital workplace workflows. Build and implement AI-enabled automation using Microsoft tools to reduce administrative effort, improve information flow, and increase organizational capacity. Partner across globally distributed teams, support senior leaders, measure adoption and effectiveness, and continuously redesign processes into scalable self-service practices.

Manages local brokerage office operations, administrative support staff, facilities, office technology, vendors, purchasing, budgets, expense approvals, compliance, and business continuity. Partners with HR and regional and market leaders on hiring, staff development, process improvement, strategic initiatives, pipeline tracking, and financial planning. Oversees office support workflows and ensures efficient, compliant operations across the West Los Angeles market.

Processes and reviews complex banking transactions, including ACH, wires, deposits, stop payments, check claims, and fraud alerts. Supports branches and banking teams with customer issues, documentation, database maintenance, correspondence, audits, internal controls, and regulatory compliance. Approves transactions within delegated authority, cross-trains teams, responds to inquiries, manages risks, and participates in operational projects.

Own deal desk operations for complex revenue agreements, ensuring accurate contract setup, billing, revenue recognition, compliance, and data integrity across Salesforce, NetSuite, and related systems. Partner cross-functionally with Sales, Finance, Billing, Revenue Recognition, Implementation, and Systems teams throughout the Quote to Cash lifecycle. Manage credit evaluations, operational controls, process improvements, and two offshore Order Management resources.

Own the revenue operations infrastructure supporting a rapidly scaling enterprise sales organization. Responsibilities include managing GTM data and integrations, building territory, quota, capacity, forecasting, routing, qualification, pipeline, attribution, and deal desk processes. The role also oversees data integrity, reporting for leadership and investors, commissions coordination with Finance, and scalable automation and support for sales representatives.

Leads corporate IT operations at Hadrian’s Torrance headquarters, managing technicians, analysts, and systems administrators. Responsibilities include service desk leadership, AI chatbot and ticket-deflection automation, executive support, conference-room and event AV, factory IT partnership, SaaS administration, vendor and license management, escalations, postmortems, hiring, and team development. The role requires strong corporate IT experience, automation skills, executive support judgment, and hands-on AV expertise.

Leads multi-site EMS business operations across a regional territory, overseeing operational performance, compliance, quality, safety, staffing, budgets, profit and loss, vendors, marketing, and customer service. Partners with executive leadership on strategic planning and financial management, directs department leaders and field staff, ensures regulatory and clinical-protocol compliance, and represents the organization with stakeholders. Regular regional travel is required.