Business Operations Manager, Office of the CEO

Posted 40 Minutes Ago
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San Francisco, CA, USA
In-Office
160K-180K Annually
Senior level
eCommerce • Logistics • Software • Transportation • 3PL: Third Party Logistics
Flexport helps make global commerce so easy there will be more of it.
The Role
Works in Flexport’s Office of the CEO to solve high-priority business problems across freight modes and regions. Responsibilities include building financial analyses and models, researching ambiguous issues, developing executive recommendations, visiting operational sites, managing business cadences, coordinating stakeholders, and transitioning into operating leadership roles. The position requires strong analytical judgment, concise communication, curiosity about global freight, compliance awareness, and willingness to work on-site.
Summary Generated by Built In
About Flexport: 

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity

Join the Office of the CEO and work directly on Flexport's highest-priority problems alongside the CEO, the President, and the leaders who run our regions and modes of freight. You will pick up a mode or a region, ocean, air, trucking, omnichannel, or customs, and learn it from the inside by solving real problems in it. Pricing in a mode that is losing money. Why a region misses its plan. Whether we buy, build, or partner.

Then you go run part of it. Some people in this role move into a business unit as the number two to the leader who runs it. Some stay at the center and take on more scope. The operating job at the end is the point of the role, not a side benefit.

You will:
  • Own our biggest open questions end to end and come back with recommendations the CEO can act on.
  • Build the analysis yourself. Pull the data, build the model, find the error before someone else does.
  • Go to where the work happens, from warehouses and ports to a customer's supply chain team. Opinions about freight formed in a conference room are usually wrong.
  • Run the operating cadence for a freight mode or region. Weekly metrics, quarterly plan, and the follow-ups nobody wants to chase.
  • Get things unstuck, which often means finding the four people who need to agree and getting them in a room.
  • Use AI on everything and automate your own job as you learn it.
You should have:
  • 4 to 6 years in investment banking, private equity, management consulting, a high-growth operating role, or running your own company. Founders who shut it down are welcome. Tell us what broke.
  • The ability to build a financial model from a blank sheet and defend every cell.
  • A track record of taking an ambiguous problem, doing the research, and turning it into a recommendation a senior leader can act on.
  • Relentless curiosity about how physical goods move. Freight is messy, old, and full of edge cases. That should sound interesting to you, not tedious.
  • Clear, short writing and the judgment to influence people more senior than you.
  • A compliance first attitude. We operate in a heavily regulated industry and our regulators matter to us.

This is not for you if:

  • You want to stay in strategy. Every one of these seats is a path into an operating job.
  • You need a fixed scope. The scope changes when the business changes.
  • You want to work remotely. You need to be in the room.

You will get:

  • Direct exposure to the CEO and the executive team from week one.
  • A real operating job at the end of it, not a vague promise.
  • The fastest way we know to learn how global trade actually works.

#LI-onsite

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$160,000$180,000 USD
Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

Skills Required

  • 4 to 6 years of experience in investment banking, private equity, management consulting, a high-growth operating role, or entrepreneurship
  • Ability to build a financial model from a blank sheet and defend every cell
  • Track record of researching ambiguous problems and developing actionable recommendations for senior leaders
  • Strong curiosity about physical goods movement and freight operations
  • Clear, concise writing and ability to influence more senior stakeholders
  • Compliance-first attitude in a heavily regulated industry
  • Willingness to work on-site and not remotely

Flexport Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexport and has not been reviewed or approved by Flexport.

  • Fair & Transparent Compensation Pay is considered competitive for engineering, data, and some go-to-market roles, with strong reported total compensation in senior tech bands. Compensation is also framed as broadly in line with market ranges for mid-level sales positions.
  • Healthcare Strength Healthcare coverage is described as offering multiple plan options with preventive care and prescription coverage, alongside dental and vision. Company-paid disability and basic life/AD&D are positioned as part of a comparatively robust core insurance package.
  • Leave & Time Off Breadth Leave is framed as generous through flexible/unlimited PTO and a defined set of paid holidays for exempt staff. Paid parental leave is described with extended time for birthing and non-birthing parents, including a phased return program in some materials.

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The Company
HQ: San Francisco, CA
2,500 Employees
Year Founded: 2013

What We Do

Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.

Why Work With Us

Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.

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