Top Senior Operations Jobs

The Senior Specialist in Client Operations will support clients in resolving operational issues, facilitate business needs, and improve client experience through communication while leveraging BNY's products and services.

The Senior Operations Lead will provide expertise in C5ISR operations, coordinate with government personnel, oversee projects, and maintain compliance with security standards. The role requires active TS clearance and significant experience in operations management and military intelligence.

The Senior Specialist, Client Operations supports clients by addressing complex issues, guiding business needs, and improving client experiences.

This role supports clients by resolving operational and technical issues, enhances client experience, and directs clients to appropriate resources while contributing to business development.

Lead and implement client service strategies to improve satisfaction and operational efficiency, ensure regulatory compliance, and partner with cross-functional teams to resolve complex client issues and drive process improvements.

Manage daily warehouse and operations activities including order fulfillment, inventory, shipping/receiving, P&L, staff supervision, safety/compliance, and process improvements. Partner with Sales, Project Management, and Implementation to deliver customer solutions, including datacenter equipment deployment, security camera programming, and assembly of datacom/server cabinets. Drive LEAN efficiencies, maintain audit and quality standards, and oversee preventative maintenance.

Provide operational, administrative, and project support to the Commercial team: prepare reports and presentations, manage meetings and events, track projects and action items, support cross-functional initiatives, assist with sales meetings and trade shows, coordinate marketing distribution, and identify process improvements to boost efficiency.

Provide daily operational support for client portfolios, resolve client issues, monitor financial performance, analyze feedback and market trends, ensure regulatory compliance, identify process improvements and cost reductions, support audits and escalations, and collaborate across teams to meet KPIs and SLAs.

Lead sales operations analytics by transforming complex sales and financial data into actionable strategies. Own reporting on pipeline, bookings, headcount, and quota attainment; support annual planning and territory design; implement process improvements and AI-powered automation; provide cross-functional support and performance monitoring to drive sales productivity.

Manage end-to-end workflows for global colocation infrastructure: define system requirements, build capacity and demand models, translate physical constraints into planning inputs, align cross-functional stakeholders, own data controls and reporting, partner with Anaplan/modeling teams, and use SQL to audit and validate data.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

Design, redesign, and implement end-to-end business processes to improve operational efficiency. Lead discovery and design workshops, conduct annual process reviews, measure performance, coach process owners and specialists, and ensure process alignment with business goals and compliance.

Lead non-instructional school site operations including attendance, enrollment, facilities, health and safety, meals, records, scheduling, transportation, and supervise operations staff. Ensure compliance, run projects, coordinate drills, manage vendors, and support leadership to meet school goals.

Lead and develop an operations team supporting wealth management, manage investment accounting and reporting (Addepar), ensure operational excellence and data integrity, drive process improvements, partner with cross-functional stakeholders, and oversee audits and service delivery.

The Manager, Payment Operations oversees payment processes, ensures compliance, manages vendor relationships, and drives operational efficiency and automation strategies.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

Manage branch operations for industrial/environmental cleaning services, ensuring safety, customer satisfaction, staff training, dispatch, compliance, job documentation, and support business development.

Provide administrative and operational support to local leadership, manage onboarding and safety training, coordinate community engagement and events, perform data entry and reporting, administer security access, liaise with internal departments and external vendors, and handle confidential information.

Support commercial loan operations by processing payments, performing loan maintenance, data entry, research, and managing escrow tax/insurance payments using AFS and CLW. Prioritize tasks, escalate issues, ensure accuracy and compliance, and deliver high-quality customer service in a hybrid team environment.

Manage customer lifecycle for the university's MOSIS chip fabrication service: process NDAs, quotes, POs, and invoices; act as primary customer contact; drive day-to-day issue resolution; prepare reports and recommend process improvements with IT and commercial teams.

Oversee daily administrative operations of the men's basketball program including budgeting, travel, scheduling, academic coordination, compliance support, team logistics, and vendor relationships. Serve as chief administrator to enable coaching staff focus on coaching, recruiting, and athlete development while ensuring organizational efficiency, fiscal stewardship, and adherence to NCAA and university policies.

Manage Customer Service, Intake, and Medical Records departments. Design workflows, hire and train staff, oversee workloads, enforce performance goals, resolve customer disputes, implement initiatives, and communicate with patients, clinicians, and leadership. May perform rotational on-call duties.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.

Lead a Platform Operations team delivering support for platform products (APIs, data services, athenaPayer, Coordinator Core). Manage case triage, escalations, customer calls, Salesforce and JIRA workflows, SOPs, reporting, and process improvements. Build dashboards, use AI/automation to improve efficiency, coach team members, and partner cross-functionally to ensure reliable platform service delivery.

The Operations Manager oversees the Reconditioning Center, managing team performance, workflow, and ensuring quality of vehicles. Responsibilities include team recruitment, performance evaluations, and achieving operational goals in coordination with regional management.