Top Senior Operations Jobs

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Manage strategic priorities and operational improvement projects for a growing rideshare fleet business. Analyze fleet performance, KPIs, profitability, and process efficiency; develop prioritization frameworks; identify operational weaknesses; and implement solutions. The role requires cross-functional collaboration, senior leadership communication, rapid execution, and hands-on support for urgent business needs.

Build Nightfall AI’s revenue operations and GTM engineering function from scratch. Own CRM architecture, forecasting, quota and territory planning, reporting, GTM data quality, automation workflows, process design, and cross-functional alignment across Sales, Marketing, Customer Success, and Finance. The role requires hands-on development of AI-enabled GTM automations, strong revenue analytics, and strategic partnership with executive leadership in a high-growth B2B SaaS environment.

Own revenue operations across Sales and Customer Success, connecting acquisition through renewal and expansion. Responsibilities include GTM planning, territory and quota support, forecasting, CRM and customer-success platform administration, cross-functional handoffs, workflow automation, dashboards, business reporting, metric definition, and leadership analysis. The role initially emphasizes customer adoption and retention in an enterprise B2B SaaS environment.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Own revenue growth analysis for an RCM product, delivering quarterly performance presentations, diagnosing revenue fluctuations, benchmarking customer outcomes, and recommending process improvements. Launch revenue-generating initiatives across customers and collaborate with Product, Engineering, Account Management, Sales, and Operations. Analyze payer and procedure ratios, prioritize process fixes, document best practices, and solve ambiguous customer problems autonomously in a high-growth environment.

Design and build an AI-native legal operating function, including intake, workflows, knowledge systems, automation, legal technology, metrics, budgeting, vendors, and outside counsel management. Partner with technical and business teams to improve legal service delivery, reduce friction, and increase team leverage. Establish scalable operating processes, dashboards, and team culture for a rapidly growing AI company.

Leads four branch managers and companywide production execution across multiple markets. Owns scheduling, manpower utilization, installation quality, branch leadership development, KPI performance, corrective actions, and staffing decisions. Requires regular branch visits, jobsite verification, and installer ride-alongs. The role enforces established standards, analyzes schedules and labor reports, maintains builder commitments, and improves operational accountability across residential plumbing and construction operations.

The Operations Generalist will support capacity planning, office space allocation, resource optimization, process improvement, and workflow automation for an AI safety research center. Responsibilities include forecasting space needs, resolving resource conflicts, managing stakeholder requests, improving operational systems, and leading additional projects across operations and programming. The role requires prioritizing numerous tasks, synthesizing complex information, communicating decisions effectively, and working onsite with occasional evening and weekend responsibilities.

Analyzes business systems, workflows, and operating costs to identify efficiency improvements and recommend technology or procedural solutions. Partners with business and technology teams on system enhancements, testing, project execution, reporting, documentation, and compliance. Develops test plans, tracks issues, communicates project results, and supports operational policy and performance reporting.

Own post-sales strategy and operations for Customer Success, including account segmentation, book design, forecasting, metrics, reporting, operating cadences, and executive business partnership. Lead cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Analyze data using SQL, spreadsheets, and BI tools to improve retention, expansion, account health, coverage models, and customer outcomes.

Own strategy and operations for the Solutions Engineering organization, including capacity planning, coverage models, hiring and ramp planning, compensation, metrics, reporting, and operating cadences. Partner with executives and cross-functional GTM teams to solve complex problems, drive strategic initiatives, improve enablement, and optimize technical sales motions. Use SQL, spreadsheets, BI tools, and GTM systems to generate insights and improve revenue execution.

Manages end-to-end research operations, including customer panel outreach, participant recruitment, pre-session coordination, technology checks, research platform evaluation, vendor administration, NDAs, RFPs, SOWs, budget tracking, and participant records. Partners with Consumer Insights & Strategy researchers to execute concurrent qualitative and quantitative studies efficiently while maintaining a healthy customer panel and preventing over-surveying.

Supports the Chief Commercial Officer through complex calendar and travel management, meeting preparation, confidential communications, leadership coordination, and stakeholder engagement. Also manages Commercial operations, including planning, budgets, vendors, project timelines, dashboards, action tracking, process improvements, and event logistics. Partners cross-functionally with Medical Affairs, Clinical Development, Finance, Legal, HR, Procurement, and Investor Relations in a fast-paced biotech environment.

Leads operational and administrative activities across up to three branches in nine states, managing staff, logistics, vendors, contracts, billing, purchasing, fleet utilization, and customer relationships. Oversees P&L performance, project coordination, process standardization, and operational improvement. Partners with sales, production, and project teams, develops employees, negotiates contracts, and uses AI and automation to improve efficiency. Requires frequent inter-branch travel, hands-on leadership, financial acumen, and strong communication skills.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.

Supports cross-functional business operations through workflow analysis, process improvement, resource and workforce coordination, compliance support, reporting, onboarding and training logistics, and internal program coordination. The role documents procedures, maintains operational tools and metrics, leads continuous improvement initiatives, resolves operational issues, and communicates with managers and stakeholders to improve efficiency, alignment, and customer experience.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

Own the operating infrastructure for Abacum’s implementation and partner-delivery model. Build delivery-routing criteria, capacity models, implementation health reporting, quality benchmarks, playbooks, cross-functional handoffs, partner performance tracking, and time-to-value reporting. Work across implementation, partnerships, sales, customer success, and revenue operations to establish scalable processes, influence senior stakeholders, and improve delivery consistency and performance.

Leads a GTM Operations Center of Excellence supporting Sales, Customer Success, and Marketing. Owns territory segmentation, account assignments, ICP definition, health scoring, lead routing, campaigns, commissions, reporting, forecasting, and GTM tooling. Analyzes funnel, bookings, lifetime value, ARR, and churn data to identify growth opportunities. Manages an external enablement team and drives automation, experimentation, operational maturity, and productivity improvements across the organization.

Manages fundraising operations, donor database integrity, gift processing, annual fund campaigns, prospect research, reporting, donor acknowledgments, stewardship, and fundraising event support. Oversees Raiser's Edge data, pledges, giving histories, mailing lists, campaign metrics, and revenue reporting while collaborating with finance, advancement leadership, board members, and other stakeholders. Requires strong communication, organization, confidentiality, relationship management, and flexibility for occasional event work outside regular hours.

Oversees daily operational workflow, transaction processing, documentation, servicing-system setup, and service-level performance. Serves as a subject-matter expert and first escalation point for complex operational issues, supporting relationship managers, business development officers, customers, vendors, and legal counsel. Reviews and approves transaction documentation, booking, funding, tax setup, and payments within delegated authority. Manages risk, regulatory compliance, reporting, process improvements, training, and small initiatives while maintaining strong customer and partner relationships.

Own revenue funnel performance analysis from lead through admission, translate insights into operational decisions, and support forecasting. Partner with the VP of GTM Strategy & Operations on annual and quarterly planning, OKRs, business reviews, operating cadence, and cross-functional initiatives. Lead workstreams improving admissions coverage, operating frameworks, and patient and referral-source journeys. Present executive-level analyses and coordinate organizational projects.

Lead Revenue Operations for Implementation and Customer Success, building forecasting, KPI, retention analytics, health scoring, workflow, and reporting frameworks. Partner with senior leaders on planning, business reviews, investment cases, tooling, and process design. Connect implementation and CS activities to churn, retention, customer lifetime value, and expansion revenue. Govern Freshdesk operations, Success AI performance, data integrity, and cross-functional improvements while developing analysts and influencing executives.