Top Senior Operations Jobs

Leads business operations and digital transformation initiatives supporting CRM, CPQ, and order-to-cash processes. Validates and improves processes, business rules, workflows, data, and requirements; supports roadmaps, testing, go-live decisions, data conversion, training, adoption, and hypercare. Serves as a subject matter expert and change agent for global sales operations, partnering cross-functionally to improve systems, reporting, and operational execution.

Own CRM sales system enhancements from requirements through launch and post-launch support. Analyze and improve sales processes, document business requirements, coordinate testing and readiness, enhance data quality and reporting, and drive user adoption. Partner with business, IT, vendors, sales, and product stakeholders while managing project trackers, dependencies, communications, training, and continuous improvement initiatives.

Analyze and optimize global planning operations by measuring performance metrics, identifying process gaps and root causes, assessing risks and forecasts, and delivering actionable recommendations to leadership. The role drives cross-functional process improvements, ensures analytics standards and compliance, communicates data-based conclusions, and coordinates complex initiatives across supply chain, manufacturing, logistics, and planning teams.

Lead complex business operations analyses and cross-functional projects from scoping through operationalization. Build business models, assess financial impacts, develop forecasts, improve KPI reporting, and translate data into actionable insights for strategic decision-making. Collaborate with data engineering and data science teams while providing analytical support to Finance and executive leadership.

Directs company operations, contract compliance, budgets, profitability, customer satisfaction, regulatory compliance, safety programs, and staff management. Oversees Regional Operations Directors, develops company goals and strategic plans, manages hiring and performance, and ensures employees are trained and aligned with organizational expectations. The role requires travel to work locations, customer sites, and company facilities.

Leads complex business operations projects, resolves operational problems, and drives global process improvements. Oversees financial, budget, and headcount planning while partnering with business leaders and stakeholders. Uses internal and external data to generate actionable insights that improve business growth, process quality, efficiency, and effectiveness.

Leads strategy and operations for new business initiatives, including market studies, competitive analysis, business modeling, M&A evaluation, strategic partnerships, budgeting, forecasting, acquisition integration, and startup planning. Monitors KPIs, assesses risks and efficiencies, supports cross-functional execution, mentors team members, and presents data-driven recommendations to senior stakeholders.

Own pipeline analytics, forecasting, dashboards, and GTM operating cadence for Property Care. Partner with Sales, SDR, Onboarding, Product, Marketing, and RevOps on territory planning, quota capacity, value stories, sales enablement, and sales-to-onboarding improvements. Design and scale an outbound motion, analyze conversion data, and lead strategic initiatives from identification through execution.

Manages daily industrial cleaning and environmental services operations at customer sites. Oversees personnel, equipment utilization, scheduling, safety, regulatory compliance, financial performance, KPIs, customer relationships, project execution, billing resolution, and continuous improvement. Supervises and develops employees, coordinates with internal teams and government agencies, supports contract implementation, assists with bids and proposals, and ensures safe, efficient, cost-effective service delivery.

Lead and scale a 24/7 Robot Operations team responsible for deploying, operating, and troubleshooting humanoid robots. Manage hiring, training, scheduling, coverage, safety, issue documentation, escalation through Jira, operational metrics, and continuous improvement. Partner with engineering teams to resolve robot performance issues, support customer use cases, and maintain high robot uptime. The role also requires hands-on robot operation and occasional travel.

Supervises middle office administrators supporting investment companies and advisers. Oversees trade capture, confirmations, settlements, reconciliations, trade-break resolution, margin calls, client payments, and corporate actions. Serves as a client escalation point, resolves complex issues, manages operational risk, reviews accounting and financial statement information, and supports complex fee calculations and investment accounting processes.

Supports manufacturing operations through workflow improvement, production reporting, SAP data entry, dashboards, communications, documentation, compliance, outage planning, onboarding, purchasing, inventory tracking, and administrative leadership. The role coordinates activities across operations, maintenance, engineering, and supply chain while supporting audits, training records, budgets, and continuous improvement initiatives.

Monitors and supports on-premises and cloud IT infrastructure, enterprise applications, batch processes, and critical services. Resolves incidents and outages, coordinates major-incident triage, manages vendors, and maintains runbooks, asset inventories, service accounts, certificates, and change controls. Oversees high availability and disaster recovery environments, tracks operational KPIs and SLAs, and collaborates with technical and business teams to improve service reliability and align IT operations with business needs.

Provides executive scheduling, calendar management, correspondence, meeting coordination, travel planning, records management, and administrative support for senior government executives. Maintains classified and sensitive information, coordinates secure meetings, manages SharePoint workflows and executive SOPs, prepares briefing materials, and ensures compliance with federal travel, correspondence, and security requirements.

Coordinates RFI, DDQ, and RFP responses for institutional investors and advisors, ensuring accurate, timely, high-quality deliverables. Supports client onboarding, capital activity tracking, reporting, client directives, Salesforce administration, investor communications, and client service operations. Partners with accounting, legal, compliance, finance, portfolio management, trustees, and senior management. Also assists with investor meetings, conferences, marketing initiatives, presentation materials, and cross-functional coverage.

Manages operational, administrative, financial, HR, IT, vendor, and office functions for Audubon Alaska. Responsibilities include budgeting, financial reporting, contracts, grant and donor administration, advisory board coordination, workflow improvement, staff onboarding, technology support, office administration, and event assistance. The role supports the Vice President and statewide conservation team while ensuring compliance with organizational policies, maintaining accurate records, and coordinating cross-functional priorities.

Owns Airbnb Luxe’s end-to-end new listing onboarding operations, including acquisition strategy, pipeline health, process improvement, tooling, budgets, vendors, metrics, and cross-functional programs. The role partners with Sales, Product, and technical teams, diagnoses performance gaps, develops durable operational systems, and represents the team in leadership settings. Candidates need extensive operations or program management experience, strong analytics capabilities, hands-on Salesforce expertise, and experience managing funnels, vendors, and budgets in high-growth environments.

Manages end-to-end debit card operations, including card lifecycle processing, disputes, chargebacks, fraud coordination, servicing, vendor and processor relationships, controls, compliance, incident management, and continuous improvement. Oversees SLAs, operational metrics, audits, business continuity, automation initiatives, and process changes while leading a team of card operations specialists and ensuring strong customer outcomes.

Leads ClearDrive’s centralized remote scanning operation, including technician hiring, training, scheduling, coverage, performance management, scan quality, OEM compliance, KPI reporting, and escalation handling. Coordinates remote technicians with shop staff during pre- and post-repair scans, supports new-location rollouts, troubleshoots connectivity and hardware issues, and drives process improvements across the distributed team.

Provides advanced Level 2/3 IT support across Windows, identity, endpoints, collaboration, applications, hardware, and office technology. Leads incident resolution, root-cause analysis, automation, endpoint management, patching, compliance, audits, onboarding workflows, and IT projects. Builds PowerShell and workflow automations, prototypes responsible AI-assisted support solutions, mentors junior staff, maintains documentation, and participates in on-call support.

Provides cross-functional operational support across credit union departments, specializing in ACH returns, domestic and international wires, check adjustments, tax corrections, special accounts, legal documents, and records retention. Processes transactions accurately, tests system enhancements, prioritizes operational needs, and supports member requests while maintaining regulatory compliance, confidentiality, and service standards.

Coordinates institutional investor RFIs, DDQs, and RFPs; maintains response content; supports client onboarding, capital activity tracking, reporting, client directives, Salesforce records, and investor communications. Partners with accounting, legal, compliance, portfolio management, trustees, and relationship managers to deliver accurate, timely client service and business insights.

Lead high-impact strategic operational initiatives end-to-end for Specialty Travel & Events. Diagnose complex system-level bottlenecks, design scalable cross-functional processes, analyze data (Excel/SQL) to inform executive recommendations, manage change and execution, and align teams to unblock technical and operational roadblocks to drive growth and stability.

Own and scale revenue operations systems, processes, and go-to-market strategy. Design territory, segmentation, coverage, capacity, and quota models; architect Salesforce and integrated GTM systems; manage workflows, routing, automation, integrations, data governance, reporting, and dashboards. Partner with Sales, Finance, Marketing, Growth, and Enablement to solve GTM challenges, support planning cycles, improve system adoption, and build scalable processes in a high-growth B2B SaaS environment.

Provides senior-level executive support to the President and CEO, managing calendars, complex domestic and international travel, expenses, approvals, meetings, visitors, records, procurement workflows, and office operations. The role coordinates administrative coverage, maintains confidential information, improves processes, supports executive and board activities, and serves as a trusted liaison across internal and external stakeholders. Success requires exceptional judgment, discretion, communication, organization, follow-through, and adaptability in a high-trust, hybrid environment.