Top Senior Operations Jobs

Lead and coach a Banking Operations team overseeing payment monitoring across wires, SWIFT, ACH, checks, and stablecoins. Build scalable onboarding, QA, escalation, and reporting frameworks; partner with Compliance, Legal, Product, and Engineering; drive AI adoption and automation to improve speed, quality, and controls; translate frontline insights into leadership-ready recommendations.

Lead a Banking Operations team overseeing payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins. Coach analysts, manage exceptions/escalations, build scalable operating frameworks, drive AI adoption and automation, partner cross-functionally to strengthen controls, and translate frontline insights into reporting and process improvements.

Own a strategic growth area for Uber for Business by defining strategy, developing go-to-market plans, partnering on product and operational infrastructure, and leading cross-functional launches. Build reporting and analyze SQL-based metrics to inform business decisions, communicate insights to leadership, and drive execution across Product, Sales, Marketing, and Operations.

Leads Mission Control operations supporting remotely monitored robotic weld cells across a customer fleet. Owns 24/7 staffing and shift coverage, manages specialists and production planning, handles customer escalations, monitors robotic fleet execution, coordinates issue resolution, develops rollout and change-management processes, and partners with engineering, product, maintenance, and customer success teams to reduce downtime and escalations.

Develops, maintains, and governs procedural documentation supporting operational efficiency, regulatory compliance, and service quality. Researches business processes, interviews stakeholders, translates complex requirements into clear guidance, creates visual aids, manages documentation projects and reviews, tracks regulatory and system changes, and coordinates procedure implementation across operations, member services, compliance, and retail teams.

Oversee Microsoft 365, Azure, Entra ID, Intune, and Active Directory operations while managing the Microsoft Analyst team and IT Tech Supervisor. Maintain system health, identity and access lifecycle processes, device compliance, licensing, configurations, and operational documentation. Serve as an escalation point for platform and endpoint issues, coordinate with help desk, vendors, security, infrastructure, and engineering teams, enforce change controls, support audit readiness, and use PowerShell to improve administrative efficiency.

Provides executive leadership for a local church congregation, translating ministry direction into plans, staffing, systems, budgets, workflows, accountability, and effective Sunday operations. Partners with the Congregation Pastor, elders, deacons, staff, and churchwide teams to develop leaders, steward resources, manage staff, coordinate communication, assess organizational health, and execute strategic priorities. Requires mature Christian discipleship, strong pastoral and organizational leadership, budgeting, strategic planning, team development, and alignment with the church’s doctrine and culture.

Own HubSpot Enterprise and the broader revenue technology stack, building integrations, automations, AI-assisted workflows, reporting, deal desk processes, and contracting systems. Improve pipeline, forecasting, ARR and renewal visibility while partnering with Sales, Marketing, Customer Success, Finance, and leadership. Establish SOPs, troubleshoot data flows, manage vendors, support territory and quota planning, and turn customer and deal insights into improved go-to-market execution.

Leads franchise operations across the South Region, translating business strategies into integrated operating plans and accountable marketplace execution. Oversees performance across bottlers and geographies, resource allocation, contingency planning, budgets, and growth initiatives. Manages and develops franchise operations leaders, drives performance routines and corrective actions, strengthens bottler partnerships, and coordinates commercial, finance, marketing, and supply-chain inputs to deliver profitable volume, revenue, transactions, share, and execution growth.

Leads IT service desk operations, manages support staff and ticketing processes, monitors KPIs, and escalates complex technical issues. Oversees onboarding, offboarding, asset inventory, documentation, end-user training, and hardware/software support. Administers identity systems including Active Directory, Microsoft 365, Okta, SSO, and MFA. Partners on network operations, security, automation, infrastructure projects, system rollouts, upgrades, and migrations while driving service improvements across multiple locations.

Provides basic technical, systems, process, data, documentation, training, and UAT support for data center operations. Resolves escalated issues involving business systems such as Remedy, Oracle, and Siebel; reviews processes and data patterns; drafts documentation and training materials; supports testing; and manages assigned portions of larger projects under senior guidance.

Manages IT operations and support for banking systems, leading system administrators and operations specialists. Oversees help desk services, hardware and workstation infrastructure, patch and vulnerability management, enterprise applications, network coordination, service providers, business continuity, technology projects, and SLA performance. Provides escalation support, ensures system security and reliability, manages vendors and procurement, and coordinates with headquarters and business leaders. Requires fluent English and Spanish communication and flexibility for after-hours coverage.

Leads global IT operations supporting servers, networks, storage, cloud services, and enterprise systems. Resolves escalated technical issues, monitors performance against SLAs, manages vendors, supports technology procurement and budgeting, and develops IT strategies aligned with business objectives. The role requires infrastructure and systems administration expertise, project planning experience, strong communication, and on-site work in Dallas.

Leads and coaches Branch Managers across a region, ensuring policy compliance, safety, staffing, training, customer service, financial performance, profitability, and business growth. Conducts branch evaluations, reviews operational and financial results, supports recruitment and employee development, and communicates strategies and goals. Requires extensive travel between branches and strong supervisory, communication, relationship-building, and resource-management skills.

Owns Salesforce Marketing Cloud and Pardot operations, integrations, data governance, audience management, campaign execution, QA, reporting, attribution, and marketing technology optimization. Partners with Marketing, Sales, IT, and RevOps to improve data quality, campaign effectiveness, funnel visibility, compliance, and operational processes. Supports budget tracking, vendor management, documentation, training, and continuous improvement of the marketing technology stack.

Oversee a branch’s window and door installation operations, including operational planning, scheduling, inventory, expenses, profitability, pipeline management, and customer experience. Lead, recruit, onboard, and develop employees; maintain staffing levels; monitor production efficiency; troubleshoot operational issues; manage branch financials; and implement process improvements and best practices with regional teams.

Supports the daily lifecycle, processing, reconciliation, risk, and profit-and-loss activities for macro derivatives, including interest rates, FX, options, futures, and Treasury products. Partners with trading, risk, technology, finance, and operations teams to resolve issues, improve workflows, automate reporting, maintain controls, and support system enhancements. Develops VBA and Python tools and maintains documentation for audit, regulatory, and governance requirements.

Own HubSpot and marketing operations systems, including automation, data governance, campaign execution, deliverability, reporting, integrations, lead routing, and system support. Build dashboards across HubSpot and Salesforce, troubleshoot data and integration issues, and partner with RevOps and sales. Develop and monitor AI-assisted workflows using LLMs and agents to automate repetitive processes and improve marketing efficiency.

Leads business operations and executive-level strategic execution across Quanta’s departments and operating companies. Translates priorities into structured plans, coordinates cross-functional initiatives, builds financial models and business cases, prepares leadership and board materials, monitors KPIs, and drives process improvements. The role serves as a trusted advisor to executives, manages special projects, identifies operational risks and opportunities, and supports decisions involving investment, resourcing, and organizational change.

Supports executive leadership through financial modeling, operational analysis, reporting, and cross-functional project execution. The role tracks deliverables, timelines, dependencies, KPIs, and operational metrics; prepares leadership presentations and briefing materials; coordinates with business partners; identifies process improvements; and supports strategic initiatives, special projects, and ad hoc analysis. The position requires at least five years of relevant experience and involves 10–20% travel.

Leads an operations enablement team supporting training, onboarding, quality review, and audit functions. Oversees quality evaluations across phone, chat, and email; facilitates calibration, coaching, and reporting sessions; analyzes performance trends; ensures compliance and scoring consistency; and drives process, workflow, and customer-experience improvements. Partners with operations and cross-functional stakeholders to implement training, quality, systems, and operational excellence initiatives.

Supports tour operations through reservation data entry, customer and stakeholder communication, travel arrangement confirmations, and administrative assistance for the sales team. The role requires strong organization, attention to detail, computer proficiency, and excellent customer service. This is an in-office position with occasional travel and flexibility for work outside standard hours.

Supports daily tour operations through reservation data entry, customer and stakeholder communication, travel arrangement reconfirmation, and administrative assistance for the sales team. The role requires strong organization, accuracy, computer skills, and customer service abilities. This is an in-office position requiring occasional work outside standard hours, flexibility, and potential occasional travel. Travel or hospitality experience and GDS experience are preferred but not mandatory.

Manages a centralized administrative support team serving multiple departments. Responsibilities include staff supervision, workload allocation, service-level management, workflow improvement, process standardization, resource planning, contract and invoice coordination, records compliance, customer relationship management, and performance reporting. The role develops team members, improves operational efficiency, manages budgets and contracts, and ensures responsive, high-quality administrative services across the organization.

Build and run the operational backbone of an AI-native law firm. Own cross-functional processes across legal, customer success, and go-to-market teams; improve customer operations, enable legal delivery, document systems, track service levels, manage vendors and billing, and remove operational friction. The role requires exceptionally high ownership, organization, urgency, and execution in an in-person, fast-paced startup environment.