Top Senior Operations Jobs

This role involves managing project execution, data analysis, improving supply chain processes, and supporting project delivery at Oliver Wyman.

Lead and develop a team of Account Representatives to manage the full customer lifecycle, improve order execution and metrics, coordinate cross-functional resolution, drive ERP/CRM adoption, and implement process improvements to enhance customer experience and commercial outcomes.

Manage daily renovations operations including project management, customer communications, vendor and contractor relationships, process improvements, budgeting/forecasting, cross-department coordination, and staff hiring/training to meet service and sales objectives.

Serve as a strategic partner to the Business Group President, providing executive support, operational coordination, action tracking, and stakeholder management. Prepare executive materials, manage complex calendars and travel, lead site visit coordination, drive process improvements, and support employee engagement. Ensure execution discipline, confidentiality, and alignment across teams in a federal contracting environment.

Provide high-level executive support and operational leadership for the Los Angeles Regional Executive. Manage complex calendars, lead projects and events, coordinate logistics (venues, travel, catering, technology), prepare briefing materials, handle sensitive communications, support onboarding and budget tracking, maintain documentation, and build stakeholder relationships to ensure smooth team operations.

Provide senior-level operations and production support for a Windows-based client-server application including server administration, SQL diagnostics, troubleshooting across app/database/network/security layers, change-control and deployment support, cloud/hybrid migration readiness, and customer-facing incident communications.

The Operations Manager will oversee order fulfillment, manage team performance, ensure compliance with standards, and drive facility efficiencies.

Process treasury bond transactions using established procedures, research and resolve exceptions, provide internal/external customer service, track/report statistics, suggest improvements, and ensure legal compliance for special transactions.

Lead and develop the Fraud Intake and Alerting Operations team, define strategy and KPIs, manage vendor systems and fraud detection tools, oversee investigations and regulatory compliance, collaborate with stakeholders to improve member experience, and drive training and analytics-informed fraud prevention.

Lead branch operational processes to support business objectives and advisors: manage staff, oversee client servicing and paperwork, analyze branch financials and reports, ensure compliance, drive efficiencies, and coach employees.

Lead and execute operational processes for liquid credit investments, overseeing trade capture through settlement, resolving exceptions, reconciling OMS to accounting, generating operational reports, partnering with portfolio managers/traders/finance/custodians, supporting BSLs/CLOs/RMBS, improving workflows, and maintaining controls.

The Manager will analyze and benchmark compute infrastructure sourcing and operations, driving strategic decisions and optimizing resource allocation across sites and vendors.

Lead and scale the Titling Operations team through people management, process improvement, vendor oversight, and KPI-driven execution. Own onboarding, schedules, SLA adherence, queue audits, escalations, and compliance translation into workflows while driving throughput, lien perfection, and accuracy in a high-volume, regulated lending environment.

Lead branch operational processes and staff to support business results, revenue growth, client experience and compliance. Support advisors with client servicing, paperwork, meeting prep, reporting, budgeting, P&L review, facilities initiatives, hiring, coaching and performance management.

Designs, implements, and monitors business processes to improve efficiency and measure impact. Leads change management, business case development, stakeholder management, and process optimization. Mentors teams, aligns projects to organizational goals, and recommends system and policy improvements to support revenue operations.

The VP of Operations oversees all operations for Appliance Business Units, ensuring revenue growth, customer satisfaction, and leading multidisciplinary teams. Responsibilities include strategic planning, performance monitoring, process improvement, financial management, and fostering a customer-centric culture.

Senior-level L2 network operations role responsible for triage and resolution of high-severity global network incidents, deep packet/trace analysis, coordinating major incident response, driving permanent fixes with engineering, leveraging automation and observability, mentoring junior staff, and participating in 24/7 on-call rotations.

Manage operations and personnel for multiple locations (~465 trucks). Oversee labor planning, scheduling, productivity, customer relationships, financials (P&L, budgets, bill-backs, warranty), asset and parts management, quality assurance, safety and compliance, hiring/training, and continuous improvement to meet performance metrics.

Lead building a unified GTM operating layer across Marketing, Sales, and Customer Success: own executive reporting, forecasting, definitions, metrics cadence, account segmentation, quota and capacity planning, land-and-expand signals, and the GTM systems/data roadmap. Partner with product, finance, and IT to support pricing, quoting, billing, and revenue recognition. Hire and scale functional ops leads as the function matures.

Lead and scale business operations by creating processes, managing cross-functional strategic initiatives, overseeing an operations team, driving KPI/SLA attainment, and partnering with leadership on budgeting, communications, and service delivery improvements.

Design, scale, and optimize end-to-end go-to-market processes across Sales, SDRs, and Marketing. Lead cross-functional initiatives to reduce friction, improve lead-to-opportunity workflows, translate strategy into executable plans, document current and future state, support systems enhancements (UAT, ticketing, release readiness), and drive prioritized revenue-impacting changes using data and stakeholder collaboration.

Provide 24/7 systems administration and incident response for US BICES-X. Administer VMware virtual environments, Windows Server and Microsoft stack (Exchange, SharePoint, SQL), SCCM, AD, and VDI. Implement DISA security policies, develop automation scripts, maintain system documentation, and support infrastructure design, monitoring, and performance tuning.

Lead and develop a payments and deposit operations team, ensure operational/service and control standards, manage escalations and risk, drive process improvements and system enhancements, coordinate cross-functional change and deliver on strategic initiatives to support business objectives.

Lead and supervise the fundraising operations team to ensure accurate, timely gift processing, donor acknowledgements, and financial reconciliation. Manage Salesforce NPSP and Sage Intacct posting, lockbox/vendor relationships, SOPs, SLAs, quality assurance, and process improvements. Partner cross-functionally to scale operations and maintain donor-centered, compliant workflows.

Manage complex commercial client and account operations including renewals, onboarding, benefit management, documentation, data validation, and process automation. Serve as SME, lead cross-functional initiatives, create/test code changes and tools, integrate vendor platforms, escalate/resolving data issues, and ensure compliance and stakeholder communication.