Top Senior Operations Jobs

Own and scale marketing operations systems, data quality, HubSpot-Salesforce integrations, attribution, reporting, AI agents, automation, budget tracking, vendor management, and ROI measurement. Build reliable dashboards and operating processes that help marketing and sales understand pipeline performance and spend efficiency. Requires hands-on technical implementation, light coding, API integration, and experience supporting rapidly growing B2B software companies.

Provides financial, operational, project management, administrative, and event support for Penn State’s Office of Entrepreneurship and Innovation Hub. Responsibilities include budget tracking, forecasting, reporting, procurement, grant administration, project workflows, event logistics, facilities coordination, process improvement, records management, and stakeholder support. The role requires advanced Excel skills, strong organization, analytical ability, and coordination across university offices.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business problems, establish metrics, build reports, run analyses and experiments, surface insights, and drive decisions through execution. The role requires solving ambiguous problems, independently structuring and interpreting data using SQL or Python, communicating findings clearly, and influencing leadership and cross-functional stakeholders.

Own the analytical function for a core business area such as growth, product, AI, automation, or partnerships. Define business problems, metrics, reports, experiments, and analyses; surface insights; influence leadership decisions; and drive initiatives through execution. The role requires strong SQL or Python skills, first-principles problem solving, persuasive communication, and ownership of ambiguous, high-impact business challenges.

Manages auto and other claims operations teams, overseeing employee coaching, claims quality, workload, staffing, escalations, compliance, risk management, and process improvement. The role drives operational effectiveness, member service, employee development, and organizational change while ensuring claims handling follows policies, procedures, regulatory requirements, and quality standards.

Coordinates daily operations and administrative activities across multiple building sites. Manages staffing coverage, temporary hiring, I-9 processing, payroll review, schedules, supplies, work orders, inspections, safety training, tickets, documentation, and account reporting. Uses SharePoint, TMG, Corrigo, COUPA, and Microsoft Office tools while communicating with employees, managers, and clients. English/Spanish bilingual proficiency is required.

Leads high-throughput environmental laboratory operations, including technical activities, workflow, staffing, equipment, facilities, quality systems, regulatory compliance, and client support. Manages more than 50 personnel, tracks performance indicators such as turnaround time and backlog, drives process improvements, supports audits, and collaborates on LIMS and automated reporting. Requires laboratory management experience, environmental laboratory expertise, and knowledge of ISO 17025 and analytical methods.

Processes and reconciles ACAT and Non-ACAT cash and securities transfers for financial advisors. Reviews requests, researches outstanding transfers, communicates status with advisors and counterparties, performs quality control, and resolves process issues. Contributes to root-cause analysis, continuous improvement, waste reduction, and transfer-process efficiency while serving as a subject-matter resource for internal and external inquiries.

Supports the Chief Product Officer through executive calendar and priority management, meeting preparation, decision tracking, communications, logistics, and follow-up. Coordinates priorities, dependencies, planning cycles, risks, and deliverables across the Product division. Creates operating systems, maintains master trackers, prepares executive materials, and ensures effective information flow and decision execution across cross-functional teams.

Provides high-touch administrative and operational support to senior Department of War leadership and BOND program executives. Responsibilities include executive scheduling, onboarding and offboarding, clearance and access paperwork, travel coordination through DTS, correspondence, event logistics, records management, office operations, procurement, and stakeholder liaison duties. The role requires onsite Pentagon support, strong communication, executive secretariat experience, and an active Top Secret clearance with the ability to obtain TS/SCI.

Own end-to-end IT operations for a globally distributed workforce, including cross-platform support, MDM administration, patch management, endpoint security, SaaS and identity access, onboarding and offboarding, automation, asset inventory, procurement, and cloud/IaC collaboration. The role requires strong macOS, Windows, and Linux expertise, participation in weekend on-call rotation, and experience improving secure, scalable IT systems in a remote environment.

Leads creative operations, workflows, resource planning, budgets, production, vendor relationships, and cross-functional delivery. Establishes scalable processes, manages team performance, and partners with Creative and Marketing leadership to align priorities and timelines. Drives AI-enabled automation and operational innovation to improve productivity while maintaining creative quality. Requires extensive experience in creative services, production or marketing operations, team leadership, financial oversight, and workflow technology implementation.

Supports Citi Ventures through operational coordination, governance, reporting, KPI tracking, process improvement, and investment workflow administration. The role prepares leadership materials, maintains procedures and templates, assists with risk and compliance reviews, supports equity investment wire preparation, manages Affinity and Appian tools, and coordinates founder onboarding and portfolio engagement. It partners with Finance, Legal, Compliance, Risk, Operations, and other stakeholders to improve efficiency and transparency across venture investing activities.

Leads a team responsible for enterprise approval-rule configuration and delivery. Oversees capacity planning, SDLC governance, architecture reviews, quality assurance, testing, release management, production support, SOX controls, audit engagement, and operational metrics. Partners with Legal, Finance, Revenue Recognition, Deal Desk, and Information Technology leaders to prioritize work, manage projects, improve throughput, and maintain reliable, compliant approval-rule systems.

Execute and monitor promotional programs for the Lottery business from setup through closeout. Configure offers, validate campaign requirements, maintain launch calendars, coordinate with CRM and Marketing teams, monitor delivery and promotional performance, investigate issues, and report revenue and sales metrics. Improve repeatable operational processes and identify automation opportunities while coordinating multiple stakeholders and timelines.

Leads revenue operations strategy and execution across pricing, inside sales, customer care, business intelligence, data governance, and e-commerce. Establishes pricing and data standards, improves customer lifecycle processes, manages sales portal expansion and EDI partnerships, and drives CRM, BI, forecasting, and funnel-management adoption. Partners cross-functionally with Sales, Marketing, Operations, IT, customers, and channel partners to accelerate growth, improve margins, and ensure commercial alignment.

Leads IT operations and O&M support for a classified Intelligence Community customer. Oversees IT sustainment, procurement, security, asset management, mission support, and maintenance while designing and maintaining cloud, Linux, Windows, network, telephony, hypervisor, and hyper-converged environments. Troubleshoots complex systems and identifies innovative improvements to meet mission objectives. A bachelor’s degree and substantial IT operations experience are required; classified-environment experience and CISSP or ITIL certification are preferred.

Leads site reliability operations and Tier 3 IT support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, service quality, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership to site engineers, supports executives, coordinates with global platform teams and vendors, and represents site priorities in regional initiatives. Requires hands-on onsite work, on-call participation, and after-hours maintenance support.

Leads site reliability operations and Tier 3 enterprise support across identity, messaging, compute, endpoints, databases, networking, and datacenter infrastructure. Owns incidents, SLAs, compliance, vulnerability remediation, asset management, root-cause analysis, automation, and permanent fixes. Provides technical leadership and mentoring, supports executives, coordinates with global platform teams and vendors, leads site projects and major incidents, and represents local priorities in regional and global IT initiatives.

Oversees daily casino gaming floor operations, including slot machine maintenance, installations, repairs, conversions, and removals. Supervises gaming staff, slot ambassadors, cage cashiers, and managers on duty; manages scheduling, training, performance, and floor coverage. Ensures customer service, game integrity, cash handling, safety, TGRA compliance, internal controls, incident reporting, and operational documentation. Handles patron concerns and coordinates with security, counting room, and management.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Manages corporate travel operations and leads Travel Consultants, Team Leads, and Associate Managers. Responsibilities include coaching, training, performance management, client issue resolution, itinerary and quality reviews, KPI and SLA oversight, reporting, payroll support, recruiting, process improvement, and ensuring effective use of travel systems and booking tools.

Leads financial planning, budgeting, forecasting, reporting, and governance for DCE. Analyzes spending and variances, identifies savings opportunities, redesigns workflows, defines automation and AI-enabled solution requirements, and coordinates cross-functional evaluation and implementation of financial management solutions.

Own revenue operations for new business sales, including pipeline management, forecasting, reporting, funnel performance, territory and quota planning, Salesforce governance, and compensation modeling. Partner with sales, finance, marketing, and product leaders to improve productivity and conversion. Build dashboards, AI automations, and internal tools to streamline sales processes and support operating cadences.

Supports Marketing and Revenue Operations through funnel performance analysis, ROI modeling, forecasting, reporting, and planning. Builds SQL and Tableau datasets and dashboards, owns recurring business reviews, leads special projects, identifies risks and opportunities, and delivers recommendations to leadership. Uses AI to automate reporting and analysis, documents processes, and supports cross-functional execution and peer onboarding.