Top Senior Operations Jobs

Own cross-functional Revenue Operations initiatives supporting Partner Success and broader go-to-market teams. Design scalable lifecycle, onboarding, sales, forecasting, and data governance solutions; build executive dashboards; improve revenue systems, processes, and data integrity; implement AI-driven automation; and advise stakeholders using operational insights. The role requires Salesforce expertise, advanced analytics, project leadership, strong communication, and experience translating ambiguous business needs into scalable solutions.

Leads business operations supporting proprietary indexing and quantitative research teams. Responsibilities include data validation, quality controls, vendor and issue management, workflow documentation, process automation, risk identification, and cross-functional collaboration with research, technology, compliance, product, and investment teams. The role improves operational consistency, scalability, and efficiency while supporting evolving business priorities.

Analyzes business processes, systems, and operational data to identify inefficiencies and implement improvements. Documents current-state processes, develops procedures and workflow diagrams, supports audits, and evaluates change effectiveness. Collaborates with stakeholders on project scopes, business cases, implementation, testing, training, and UAT releases. Monitors KPIs, recommends system and process enhancements, provides training and technical assistance, and coordinates multiple initiatives across business, IT, and servicing departments.

Coordinates the operational health of marketing initiatives by tracking timelines, deliverables, budgets, purchase orders, invoices, workflows, resourcing, and vendor relationships. Maintains project visibility, identifies bottlenecks, prepares status reports, supports cross-functional teams, and uses AI tools to streamline recurring work. The role requires strong organization, communication, project management, financial tracking, and multi-project prioritization skills.

Manages business operations for Academic Affairs, overseeing budgets, reconciliations, compliance, contracts, reimbursement processes, policies, and performance metrics. Partners with finance and academic leadership to ensure fiscal responsibility, support physician educator compensation, advance academic programs, maintain accreditation readiness, and execute strategic initiatives across the health system.

Serves as a strategic integrator and accountability partner to executive leadership across Marketing and Centralized Operations. Coordinates priorities, workflows, reporting, KPIs, meetings, communications, and cross-functional initiatives. Tracks progress, risks, dependencies, and performance while preparing executive-ready summaries and materials. Supports process alignment, campaign evaluation, operational readiness, leadership workflows, and onboarding coordination.

Leads project administration operations, billing integrity reviews, ERP migration support, SOP and workflow ownership, contract and commercial documentation, and performance management for a seven-person team. The role identifies billing gaps, improves processes, trains staff on ERP workflows, coordinates with project managers and accounting, tracks contracts and change orders, and ensures compliance documentation is complete. It serves as the functional operations voice during ERP implementation while maintaining accountability for data accuracy, billing processes, and administrative standards.

Manage onsite hazardous waste and environmental operations, ensuring safety, regulatory compliance, customer satisfaction, productivity, and profitability. Lead employees, oversee equipment and resources, establish operational and financial KPIs, analyze performance and P&L data, develop staff, maintain policies and procedures, and collaborate with customers and internal leadership to improve program performance.

Leads onsite environmental and waste management operations, ensuring safety, regulatory compliance, productivity, profitability, and customer satisfaction. Manages personnel, equipment, infrastructure, KPIs, financial performance, reporting, continuous improvement, training, and succession planning. Coordinates with customer stakeholders and internal leadership to resolve issues and optimize program delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees employees, health and safety, regulatory compliance, equipment, labor, profitability, and service quality. Develops and monitors operational and financial KPIs, manages performance, provides coaching and succession planning, and reports results to leadership. Collaborates with customers and internal stakeholders to resolve issues and improve program performance.

Oversee all operations for the Vapor Control business unit, including personnel, scheduling, logistics, project execution, customer relationships, regulatory coordination, safety, budgeting, forecasting, P&L review, billing, and quality assurance. Lead hiring, training, performance management, service issue resolution, bidding, and contract implementation while ensuring regulatory compliance, profitability, customer satisfaction, and safe service delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees safety, regulatory compliance, staffing, equipment, infrastructure, productivity, profitability, and operational and financial KPIs. Manages and develops onsite personnel, coordinates with customers and internal leadership, ensures policy compliance, provides performance reporting, and drives continuous improvement. Requires environmental operations experience, leadership capability, P&L analysis skills, and RCRA, HAZWOPER, and DOT training.

Oversee onsite environmental and waste management operations, including air, water, and hazardous waste programs. Manage staff, health and safety, regulatory compliance, equipment, productivity, budgets, KPIs, reporting, customer relationships, and continuous improvement. Coach and develop employees while ensuring safe, efficient, and profitable service delivery.

Coordinates office logistics, facilities support, supplies, mail, shared spaces, vendors, contracts, procurement, invoices, records, onboarding, meetings, and internal communications. Develops administrative procedures, supports cross-departmental operations, and liaises with university offices. Requires strong organization, discretion, independent judgment, office technology proficiency, and at least three years of office management or senior administrative experience.

Operates high-volume copiers, bindery and finishing equipment; performs scanning, mailing, shipping, receiving, filing, and document distribution. Troubleshoots equipment, coordinates service calls, maintains supply inventories and operational logs, calculates job charges, and supports customer requests. May perform receptionist duties, conference-room setup, building moves, light maintenance, cleaning, and occasional dock work. Requires frequent standing, walking, lifting up to 50 pounds, and possible overtime or emergency response.

Leads the build-out of commercial operations infrastructure, including quote-to-cash processes, CRM systems, reporting, forecasting, and operating rhythms. Partners cross-functionally with Sales, Finance, Legal, Engineering, Supply Chain, Manufacturing, and Product to improve execution and customer deployment outcomes. Builds and develops the commercial operations team while establishing scalable processes, governance, data integrity, and alignment with SIOP and operational planning.

Leads HVAC service and installation operations, including technician and supervisor management, scheduling, staffing, workload forecasting, customer satisfaction, performance metrics, recruiting, training, inventory, warehouse operations, safety, and operational reporting. Partners with senior leadership on company strategy and initiatives while improving field efficiency, employee development, and business growth.

The Manager for Training Operations leads LCoE's training projects, overseeing development, timeline management, collaboration with teams, and optimization processes. They implement content maintenance plans, drive process improvements, and identify automation and AI opportunities.

Leads Basata’s Partner Operations unit, managing documentation, workflow, and agent-in-the-loop teams. Builds SOPs, operational playbooks, training, KPIs, SLAs, QA processes, staffing plans, and account onboarding workflows. Ensures documentation complies with healthcare regulations, coordinates partner integration and growth teams, manages vendor and distributed staff, resolves escalations, tracks operational performance, and supports AI-driven healthcare products across partner accounts.

Leads strategic execution across Operations by operationalizing transformation roadmaps, managing complex cross-functional initiatives, tracking KPIs, risks, dependencies, and outcomes, and translating analytics into actionable recommendations. Partners with senior leaders and business SMEs to prioritize work, structure execution plans, align stakeholders, communicate progress, and ensure sustained value realization across enterprise operations.

Own post-sales strategy and operations for the Customer Success organization. Lead planning, segmentation, book design, forecasting, reporting, operating cadences, renewal and churn reviews, and executive business partnerships. Drive cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Use SQL, spreadsheets, and BI tools to analyze performance, improve coverage models, and develop customer retention and expansion processes.

Leads customer experience and subscription operations, including third-party service teams, support policies, platform implementation, training, knowledge management, KPI tracking, audits, and process improvement. The role drives subscriber retention and loyalty, resolves order and access issues, uses data to identify trends, and develops AI workflows to automate customer interactions.

Analyze and improve the go-to-market funnel across Marketing and Sales. Responsibilities include campaign attribution, lead qualification, pipeline and rep activity analysis, CRM governance, reporting, data-quality troubleshooting, workflow improvement, and AI-enabled automation. The role builds dashboards, investigates funnel inefficiencies, supports HubSpot operations, documents scalable processes, and partners with GTM leadership to translate data and operational problems into effective solutions.

Lead the end-to-end quality strategy for distributed call center operations. Own quality assurance frameworks, reporting, dashboards, calibration, CSAT, mystery shopping, data analysis, and continuous improvement. Partner with learning teams, BPO providers, vendors, and senior leaders to improve customer outcomes, operational performance, compliance, and accountability across multiple sites.

Support accurate, timely servicing of commercial bilateral loans by reviewing loan documentation, validating system data (AFS), resolving routine-to-moderately complex discrepancies, documenting actions, and maintaining records. Perform data validation, assist remediation and process-improvement efforts, create/update job aids, escalate non-routine issues, and collaborate with Operations, Risk, Compliance, and business partners to meet SLAs and quality expectations.