Top Senior Operations Jobs

Leads and develops CAP Associates and Financial Aid Managers across multiple school campuses. Owns daily college-access execution, staffing, caseloads, timelines, quality assurance, performance management, scholar and family escalations, and school partnerships. The role ensures consistent standards, timely deliverables, effective AI-enabled workflow adoption, and high-quality support throughout the college application and financial aid process.

Owns program operations, systems, quality standards, data integrity, KPI reporting, and process improvement across a college access program. The role establishes editorial standards, reviews high-stakes application materials, leads an analyst, partners with AI teams to redesign workflows, and drives scalable, consistent execution through cross-functional collaboration and continuous improvement.

Coordinates contract operations with program leadership, tracking activities, plans, reports, records, procurements, subcontracting, personnel, fiscal matters, travel, logistics, training, and equipment. Identifies operational issues, recommends solutions, supports process improvements, maintains stakeholder relationships, and ensures schedules, documentation, and spending align with program plans.

Manage all non-market oriented activities of a district operation, overseeing finance, HR, sales support, and compliance compliance. Analyze operational effectiveness and ensure financial transactions are properly managed.

Own services operations including staffing, forecasting, capacity planning, utilization, margin analysis, reporting, escalations, and vendor management. Build and maintain AI agents, dashboards, and internal applications that automate delivery workflows. Manage tooling integrations, reliability, deployment, and ongoing iteration while translating operational needs between delivery leadership, engineering, and finance. Support planning, org design, process changes, and staff training.

Provides Tier 3 technical support for agency applications and case management systems. Responsibilities include user-role and license administration, application enhancement feedback, end-user testing, implementation planning, technical policy and procedure development, and communication of system changes. The role also coordinates information systems development and small- to mid-sized projects, supports diverse users and partners, and manages competing priorities in a high-volume environment.

Leads investment operations capabilities across cash management, cash projections, foreign currency activity, position enablement, and investment data. Oversees people, processes, risk, controls, technology, and continuous improvement to deliver reliable service and scalable outcomes. Builds partnerships across investment, business, technology, and external provider teams while developing talent, managing change, and strengthening operational resiliency in a global asset management environment.

Coordinates executive support coverage, administrative operations, employee onboarding, events, learning programs, and organizational initiatives. Maintains documentation, intranet content, procedures, and standard operating practices while identifying process improvements. Provides day-to-day guidance to administrative staff, manages meeting and event logistics, and supports consistent, efficient service delivery across HUIT.

Leads state-market operations and strategy across all 50 states, overseeing dashboards, data quality, reporting, process improvement, risk management, and cross-functional execution. Advises senior government-relations leadership, synthesizes policy and market trends, develops business and policy cases, supports product and sales strategies, and leads special projects. Requires expertise in K-12 education, assessment and instructional materials markets, state policy, Smartsheet, and related collaboration tools.

Performs administrative and office operations tasks, including document scanning and assembly, mail processing, supply procurement, meeting coordination, visitor reception, phone support, data entry, record auditing, special projects, and technology setup requests. Requires strong organization, attention to detail, communication skills, business systems knowledge, and discretion with confidential information. The role is onsite five days per week.

Provides advanced executive operations, project coordination, communications production, and process administration for the Academic Affairs cluster. Responsibilities include producing communications and presentations, managing content calendars and collaboration channels, coordinating projects and meetings, maintaining inboxes and documentation, tracking deliverables, administering SharePoint, Teams, and Monday.com, escalating issues, and supporting senior leaders and executive activities.

Leads approximately 10 auction locations and their General Managers across the West Region. Oversees operational, sales, financial, safety, customer, and team performance; drives strategic initiatives, process improvements, change management, and succession planning. Uses regional data to identify opportunities, advises senior leadership, develops leaders, and collaborates cross-functionally to implement new processes and programs. Requires extensive travel and residence within specified U.S. time zones near a major airport.

Oversee warehouse, refurbishment, retail, surplus, e-waste, and logistics operations for an assigned market. Lead staff, volunteers, drivers, and technicians; manage inventory, vendors, procurement, facility safety, compliance, audits, maintenance, and P&L performance. Ensure adherence to R2, NAID, ISO, and DOT standards while improving device reuse, operational efficiency, revenue, and community impact.

Oversee operational and financial performance for an assigned single-family rental market. Responsibilities include P&L and budget analysis, property inspections, vendor management, leasing and pricing coordination, compliance, emergency response, KPI reporting, process improvement, and leadership of field support teams. The role requires regular property visits, cross-functional collaboration, customer satisfaction oversight, asset preservation, and accountability for market profitability and operational performance.

Leads customer support center operations alongside the Director of Operations. Oversees staffing, workflows, service delivery, performance, client initiatives, budgets, and resource allocation. Uses data to identify risks and improvement opportunities, translates strategy into execution, coaches managers and teams, and communicates operational performance to stakeholders. Requires full-time onsite work in Bellevue with flexible hours and occasional weekend or holiday coverage.

Own and scale marketing-to-sales operations infrastructure across Salesforce, Marketo, Clay, Qualified, and related systems. Manage lead lifecycle architecture, routing, scoring, enrichment, deduplication, data quality, conversational marketing workflows, and funnel optimization. Partner with Marketing, Sales, SDRs, Business Systems, and vendors to improve pipeline quality, speed to lead, and sales efficiency. Implement AI-enabled automation, oversee tool budgets, and support system migrations and process governance.

Own marketing analytics, funnel and campaign reporting, lead scoring, routing, data reconciliation, and Marketing-to-Sales handoff workflows. Build dashboards, validate Salesforce and Marketo data, manage RingLead logic, troubleshoot routing issues, and perform recurring QA across go-to-market systems. Partner with BI and Data teams, identify optimization opportunities, present findings to leadership, and use AI tools to accelerate reporting and data-quality workflows.

Leads IT operations strategy, planning, transformation, governance, and process improvement across business units. Advises senior leaders, program managers, IT teams, and vendors; facilitates Centers of Excellence; uses operational data to drive decisions; develops business plans; manages change; and coaches stakeholders and leaders. The role requires extensive cross-functional relationship building, consulting, leadership, vendor management, and operational expertise within a healthcare environment, with travel to Trinity Health sites as needed.

Manages the Commercial Lines support function, including workflows, quality standards, staff supervision, training, performance management, and customer satisfaction. Supports branch strategy, evaluates insurance markets, oversees service audits, resolves client and personnel issues, and maintains insurer relationships. Also performs commercial insurance account management duties, including risk analysis, renewals, proposals, coverage recommendations, negotiations, policy delivery, payments, and account retention. Maintains required licensing and develops staff and client relationships.

Leads approximately 10 auto auction locations and their General Managers across the Western region. Oversees operational performance, business initiatives, financial results, customer and employee engagement, change management, safety, succession planning, and leadership development. Uses regional data to identify opportunities and implement solutions, while partnering cross-functionally on strategic plans, processes, systems, and growth or efficiency initiatives. The position requires frequent travel within the Pacific and Mountain time zones.

The Operations Manager leads branch operations across environmental remediation, hazardous materials, waste management, emergency response, and industrial services. Responsibilities include supervising teams, coordinating projects and dispatch, developing estimates and proposals, maintaining safety and regulatory compliance, managing fleet and inventory, supporting financial reporting and payroll, and driving customer growth and operational efficiency. The role requires emergency response availability, scheduled travel, employee development, and collaboration with customers, vendors, and internal departments.

Own revenue management and operational performance across a student housing portfolio. Develop pricing, occupancy, leasing, and revenue forecasts; validate property-level strategies; monitor competitive markets and operational KPIs; and present performance recommendations to leadership and clients. Lead reporting accuracy, data integrity, corrective actions, and analytical team development while periodically traveling for asset and market tours.

Provides high-level administrative support to Finance and Operations executives, including calendar and travel management, expense reporting, invoice processing, budget tracking, meeting and event coordination, presentations, onboarding, sustainability initiatives, and special projects. The role requires discretion, executive communication, strong organization, and advanced Microsoft Office skills while supporting day-to-day office operations in New York.

Leads the U.S. Claims organization’s strategy, operations, transformation, TPA governance, alternative risk claims, quality assurance, and operational excellence. Develops operating models, automation initiatives, performance metrics, and governance frameworks while overseeing programs, captives, vendors, and external claims partners. Advises the Chief Claims Officer, drives cross-functional execution, manages organizational change, and develops high-performing teams to improve claims quality, customer outcomes, profitability, and efficiency.

Own the Legal department’s operational strategy, budget, processes, reporting, technology roadmap, and AI-enabled workflows. Manage legal technology vendors and outside counsel, improve matter intake and document management, govern confidentiality and privilege controls, oversee entity and regulatory tracking, and drive adoption through training and stakeholder engagement.