Top Tech Jobs & Startup Jobs in Washington, DC

Leads GM Energy’s customer success and experience strategy across products, channels, partners, and the customer lifecycle. Defines customer journeys, KPIs, scalable engagement and resolution processes, and CX transformation initiatives. Advocates for customer needs across cross-functional teams, oversees launch readiness and platform improvements, manages escalations, develops executive relationships, and builds a high-performing customer success organization.

Lead technical pre-sales and account support for Cloudflare’s federal public-sector customers, especially the Department of Defense and DISA. Responsibilities include discovering technical requirements, qualifying use cases, designing solutions, leading demonstrations, supporting proofs of concept, advising on implementations, training customers, creating documentation, and providing strategic guidance. The role requires expertise in internet security and networking, SASE technologies, on-premise infrastructure, public cloud, customer relationship management, and project delivery. Travel is expected at 35–45%.

Lead and develop a regional enterprise sales team focused on Federal Department of War and Intelligence Community accounts. Responsibilities include coaching sellers, building sustainable software sales pipelines, forecasting revenue using Clari and Salesforce, creating go-to-market plans, monitoring competitors, and partnering with marketing, presales, partners, account executives, regional leadership, and customer success. The role requires closing large enterprise software deals and consistently achieving revenue and quota targets.

Provides technical consulting and customer implementation services across the application lifecycle, including architecture, development, deployment, testing, optimization, cloud migration, and MongoDB adoption. Delivers technical training, advises customers, collaborates with project and account teams, influences product direction, and communicates complex solutions and product roadmaps. The role requires frequent short customer-site trips of up to 15% of working time.

Own post-sale technical relationships for public sector customers, driving onboarding, adoption, optimization, integrations, renewals, and expansion. Lead product demonstrations, solve technical issues, maintain account documentation, understand customer environments, and provide feedback to product and engineering teams. The field-based role involves some travel and requires software pre- or post-sales experience, technical knowledge, customer orientation, and familiarity with performance monitoring tools.

Lead the architecture, development, maintenance, testing, deployment, and troubleshooting of secure, accessible Drupal websites. Mentor engineers, collaborate with clients and cross-functional teams, support Agile delivery, manage releases, and improve application performance, scalability, and user experience.

Provide technical pre-sales support for Federal DoD accounts through discovery, presentations, demonstrations, proof-of-concept and technical validation activities. Address technical, security, RFI and RFP requirements; qualify opportunities; communicate Nexthink’s value to IT, security and service-management stakeholders; and serve as a product subject matter expert at customer engagements and events. The role requires at least three years of DoD pre-sales experience, U.S. citizenship, Secret-level-or-higher DoD clearance, and 30–40% travel.

Supports U.S. public policy and advocacy through policy analysis, legislative and regulatory tracking, risk register updates, presentations, advocacy one-pagers, facility data verification, meeting and lobbying data organization, and memo preparation from hearings and industry briefings. The co-op also assists with state advocacy coalition calls, PAC operations, internal coordination, and potential development of a formalized data export system.

Supports Micron’s global policy communications strategy through drafting press releases, quotes, messaging briefs, social media content, event summaries, policy monitoring, copy editing, and cross-functional collaboration. The intern will monitor congressional hearings, think tank events, industry news, and policy developments related to semiconductor and national security issues, while helping amplify policy narratives across integrated communications channels.

Provide high-level executive administrative support and coordinate office operations for Public Affairs. Manage complex calendars, travel, expense reporting, meeting logistics, stakeholder communications, facilities liaison tasks, event coordination, confidential materials, and special projects to ensure smooth departmental operations and executive readiness.